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I have bought the passes, created a trip, added all travellers and bought seat reservations for the entire trip, and now I want to add the trip on the devices of the other travellers.How do I do that? As mentioned above all travellers are connected to the trip in my profile (that I haven’t activated yet), but when I add a person to the app on another device, the created trip doesn’t show.I am afraid to active the passes on their phones, as I’m afraid I will lose everything, since the trip doesn’t show on their devices.This system is VERY hard to figure out and not logical at all.

Hello,I ordered a Paper Pass but Interrail wrote the wrong address (they missed the door number and yes, I’m sure it was them). The Paper Pass came to Portugal and is returning to the Netherlands and nobody even notified me, neither through phone or email. I have contacted customer service request (#1075051) but since I leave in less than a month I am getting nervous with this.I have all my reservations booked and now the most important part is missing! How long will the pass take to be returned? Do I need to request a refund for THEIR mistake? Even then it will take forever to get a new one! Or can I just simply switch to a mobile pass? (I know I can’t but maybe somebody here knows about something).Honestly I would just like to get the paper pass in my hands without any extra cost and in time for the trip but I know that’s too much to ask…Any help will be greatly appreciated.Guilherme.

Hi: We’re currently trying to book seat reservations for our Interrail journey, as some of the trains we plan to take require them. However, when we search on the Interrail.eu website, we receive the message:"No price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable."Despite this, when we check other booking sites such as tickets.oebb.at, it shows that there are seats available—so we’re a bit confused.On top of that, it says seat reservations start from €6, but when we go to reserve on these third-party websites, the prices jump to over €60 per person. Also, these third-party websites don’t allow us to use the free DiscoverEU reservations.We are booking our seat reservations now, around two months in advance, because none of the trains allowed us to reserve seats earlier. Please if it has happenned to any of you and can help us, we would be grateful. 

I’m having a difficult time figuring out if my route is affected on July 8th. I’m travelling from Riomaggiore to Milano Centrale via Monterosso I have my trains listed belowRiomaggiore to Monterosso RE12302 - 10.03amMonterosso to Milano Centrale IC666 - 10.33amAre these trains affected? I’ve tried to look at the websites but I’m having a difficult time navigating. I was told by a local that earlier departures from Riomaggiore (7.58am) should not be affected but I cannot seem to change this on my mobile pass. Can I still board an earlier train with my mobile pass? 

I was planning to travel with my child from the UK to Belgium, Germany, France using 7 day passes but every Eurostar I check is sold out of seat reservations and ferries seem to be very expensive.Should I forget just forget travelling by train this July/August?Is there an easier way to check which Eurostar trains do have seats available instead of clicking each individual train departure?Our travel dates are flexible but we have to be able to get from and to the UK!Thanks in advance!

Hello,We've seen the changes to the Lesce-Stuttgart night train, but we wanted to know which replacement trains have been implemented and the associated schedules, as it's not at all clear. I don't understand which train we should take from Lesce to Jesenice and what the schedules are for these new trains, i.e., from Lesce to Jesenice, from Jesenice to Villach, and then from Villach to Schwarzach-St-Veit.The information we received was really insufficient. Please respond and provide us with the requested information, as we needed to book other trains later.We still want a refund for this train because the service really doesn't match the price paid, but we've been waiting for a response from the company for over a week.Sincerely,Louise Furet

Need to activate my pass like right now for June 25 I can’t wait until September how can I work around that 

I’m having a difficult time figuring out if my route is affected on July 8th. I’m travelling from Genoa to Perugia. I have my trains listed belowGenoa to Milano Rogoredo, RV 3019 -7:50Milano Rogoredo to Firenze S.M.N FR 9311 -10:05Firenze S.M.N to Perugia RV 4077 - 12:14Are these trains affected? I’ve tried to look at the websites but I’m having a difficult time navigating. My brain is so fried from the heat here in southern France so I need a really simple dumbed down answer lol

Hi. It is my first time travelling with an EUR Rail pass. I would like to have a backup copy of the QR codes in paper, in case the mobile phone gets stolen. Would those copies be valid?

Hi I am trying to travel from Narbonne (France) to Toledo in Spain and do not seem to be able to book with Eurail without it being incredibly complicated or very expensive.  I have tried HappyRail and Renfe and both seem very expensive with Renfe not accepting the Eurail discount.  Any help would be gratefully received.  Thank you.

I've bought my pass yesterday and I intend to use it from the 15.07.2025 but whe I try to reserve seats it says that I can't because my pass is activated by 2026. Why is that possible?

Hi,I have a Eurail mobile pass and I’m trying to book train ALV 4186 (Bilbao-Abando to Madrid-Chamartín, 7:00 AM). However, it’s not available to book at all on the Eurail, RailEurope or Renfe websites:Eurail - ‘no price results were found...’RailEurope - the 7am service doesn’t appear at all Renfe website - error message saying in Spanish, ‘THIS TRAIN IS NOT AVAILABLE FOR SALE AT THIS TIME. WE APOLOGIZE FOR THE INCONVENIENCE.’I only want this 7am direct train as the other trains are inconvenient with changes, or arrive too late in the evening (10pm!)Thanks!

Hi,I’m trying to reserve a seat for a direct train from Genoa to Pisa using my Eurail Global Pass (mobile), but I can’t seem to book it on the Eurail website or app. The same ‘No price results were found’ message appears:Has anyone had this issue before? Is this route non-reservable, or is there another way to book it?Thanks!

Hiis there a general problem with making reservations? I get an error when trying to pay that the “error is on our side”. Same problem on mobile and PC.

I have bought a flexi pass for 10 days over 2 months .However the pass won’t let me activate it until the 1st of September in the app. Obviously not very  helpful since I’m in Spain now. 

I have bought two passes for two separate tripsOne trip starts tomorrow and I have linked this to one pass and activated the pass. But the app sent me a notification saying I am starting a trip tomorrow and have no connected trips. I have checked and have linked the trip to the right pass. How to solve?

Hola!! Estoy por adquirir el pase global impreso de 10 días en 2 meses y tengo unas dudas que me gustaría aclarar: 1.- Las reservas de asientos las puedo hacer a través de la APP (Rail Planner) o la misma web Interrail? Ejemplo del viaje:Barcelona - Lyon (requiere reserva) - Lyon - Geneve (sin reserva) - Genev - Fribourg (sin reserva) - Fribourg - Bern (sin reserva) - Bern - Interlaken (requiere reserva)Estos dos trayectos, puedo reservar desde Interrail o solo se puede con las compañías ferroviarias correspondientes? 2.- Entiendo que antes de subir a cada tren debo rellenar el papel del pase con el viaje que estoy haciendo (Ejemplo: Geneve - Fribourg). El problema es que he visto que tengo un transbordo muy corto (5 minutos) y me preocupa perder el tren, puedo borrar ese viaje del ticket y agregar el nuevo correspondiente al siguiente tren en dirección a Fribourg?  3.- ¿Qué pasa si he perdido un tren con reserva de asiento porque el anterior tren se retrasó? Debo hacer otra reserva de

Negli ostelli, i minori di anni 18, nel mio caso ho una figlia di 14 anni, si attengono fiscalmente al regolamento e quindi non vengono accettati nei  dormitori o sono più elastici?

How can I be sure Ive booked a double sleeper for 2?  Eurail site offers a T3 singolo , while Trenitalia offers a doppia cabina intera?  Is this the same thing? 

HiI will be reaching Venice San Lucia train station on 8 September at 2.30 pm and will depart from Venice at 10 am on 10 September. I am planning to buy a multi-day pass for travelling on  Vaporetto  during my stay.Should I buy a 48 Hrs pass or 72 hours pass? I am travelling on an EUrail Global Pass.I am planning to buy on line tickets for MUSEI DI PIAZZA SAN MARCO - PALAZZO DUCALE. I am 75 years old and my wife is 73 years old. We are Australian citizens. Can I buy OVER65 ticket or should I buy SINGOLO ticket for my wife and myself?Regards 

Hi, I'm currently in Tirano and I want to travel back to Utrecht, by using 2-3 travel days. Any tips? I now Milano would be an option, but I prefer to go to another place. All advice would be very helpful.I'm mainly looking for train rides with not too many transfers and not too expensive seat reservations, and I prefer not to go via Switzerland, since I just left Switzerland. Thank you!!

Can someone please help with Train ticket info that’s fit for us? Traveling Swiss & Italy from July 15. What ticket should we buy, where from , please guide usHI. We are 2 traveler. We will be in Zurich on 15th July 2025. I have 4 day to travel and see best places in Switzerland. From 15th to 18th July my hotel is in Zurich. These 3 days I need to stay in Zurich but we can go for day trips, need to come back to Zurich hotel everyday for 3 days. on 18th July I can stay in any other city, for example Zermatt, Bern or Geneva which is easier for me to go for my next destination, Milan, Italy. On 19th July we need to be in Milan. On 20th in Venice. 21st July I need to be in Rome. I do not have knowledge how to plan and travel in train. Can you help us to get the right train trip solution ?

Je suis en train d’effectuer mes réservations de sièges sur interrail pour un pass avec 7 jours de voyages mais je n’ai que 4 crédits disponibles et au delà de ceux ci je ne peux plus réserver de sièges, je ne peux pas payer non plus comment dois-je procéder ? 

Hello,does the ferry route between Frederikshavn and Oslo still exist ? I can’t find it neither on DFDS’ website nor through search engines.Neither could I find any news about this route shutting down.Thanks for any information.Marie

I was planning on starting my trip from another country (not my residence country) and then enter my residence country (using an inbound travel day) and then leaving it again for continuing my journey (using an outbound travel day). Is it posible to use them in this order, first inbound and then outbound? I have already made the reservations for both travel days so I need to know if I have to cancel one of them ps: from what I understood in the web it might not be possible and I would need to pay a regular ticket in order to leave my country after entering it, but the information is quite unclear so I’m not very sure