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I have a couple of questions about the current process for claiming delays with Eurail.I have submitted several claims over the past few weeks, but just received the standard reply saying it is has been received. Does anyone know how long it is taking to process currently? The form asks for a screenshot of the ticket. Eurail has disabled this functionality so I have submitted the images with the QR code missing (using the option to allow screenshot in the app). Will this be accepted?

Hola Tengo una reserva de tren de paray lemonial francia a paris bercey, el segundo tramo tengo el ticket y tengo los asientos que es de moulins a paris, pero el primer tramo que es paray lemonial a moulins dice que es via BUS - asientos abiertos  , mi pregunta es No necesito algun boleto u algo o solo muestro el tramo en la aplicacion?  

We , a family of 3, travelled only 5 days out of 10 Travel days in 2 Months Global Pass 1st class. Is there a way to get refund for unused travel days?

Credit card, apple pay, different banks, different computers, browsers - all failed.  Finally paid via PayPal and it went through promptly.  Discovered this through a search through this community forum.  Support was not helpful, they pointed me back to my financial institutions, not a problem with their website.  (I beg to differ)  Hope the process to book trains is smoother!   We will be using global pass plus for 7 days over a 30 day period.  

Hi there,I’m looking into the European Sleeper train’s new service from Brussels to Milan; thinking of next year. I’d book a private compartment for 4 of us. Has anyone used them? How are they and how do they compare to the Night jet service from Brussels to Vienna (I used that a few years ago).  Thank you!

Hey there fellow travellers! Does anyone have tips on where to find a good ćevapčići in split? 

Hello fellow interrailer,When traveling from Vienna to Brussels with the NightJet NJ448 the train actually rides through Germany, which is my home country. Can I still use this connection if I am not exiting the train in Germany without using one of my inbound/outbound days of a global pass?Thanks a lot for your help!Ralf

Wir sind zu dritt.Wie können wir Sitzplätze beieinander buchen? 

My wife and I are returning to London St Pancras on Eurostar and then switching to London Euston on the same evening to travel to our home station using our 30 day /5 travel day/ 1st class Eurorail passes. We have selected an Avanti train for the final leg of the journey but are struggling to find a link to make seat reservations - even though our “Journey” says that these are required. All of our European seats have been booked with no problems. Can anyone assist us please

Jag köpte IR pass 251215. Aktiveras senast 261115.Är det giltigt tom 261215 då ? 

I want to travel from Germany to Imperia (Italy) tomorrow (Sunday) including bike transportation.I have to use 3 trains in totalICE from Germany to Zürich (CH) EC153 - Zürich (CH) to Milano Lamberti (I) IC641 - Milano Centrale (I) to Imperia (I) For ICE connection from Germany to Zürich I can do reservation for the bike by DB App ✔︎.Until now I found no way to do reservation for the bike for other trains. I checked Trenitala App + Website and SBB without success. Does anyone have an idea how to do this?  

Wenn ich am letzten Abend meines 4-Tage-Mobilpasses in Zürich mit dem Nachtzug abreise und am nächsten Tag in der Früh im selben Zug in Wien ankomme - muss ich dann für den Teil in Österreich ( meinem Heimatland), der am 5. Tag stattfindet, ein eigenes Ticket kaufen?

Im 17 but I plan on doing it when i turn 18, I want to do it on july-august of 2027. Im spanish and i want to visit france, netherlands, germany, austria and italy

How can I remove a journey from "my trip" in the railplanner-app?

I am looking for Route ideasfrom Ljubjana to St. Moritz(Switzerland) via italy. Along the way i can either do a 2 night stay or 2 1 night stops. I am planning to travel in october.My current idea are Trieste and Milano as they both are along the way. As there are no good train coonections from Slovenia to italy anymore(or did i overlook something) i am thinking about taking the Bus from Ljubjana to Trieste instead. I am looking for alternatives to Milano as i already have been there. (it was just the first stop that came into my mind along the route) Looking to get away with just 1 highspeed train reservation for italy.

lost my in box! How can I recover my pass order confirmation? 

 Charged twice while ordering pass. Payment had a glitch. 

I have added my first trip. It required seat reservations, so I did that. I received an email confirmation with a QR code. Is there a way to add that to the app? Or another way to save it? I will have multiple trips with seat reservations and hoping I don’t have to find the email for each trip

I hope that someone can help this beginner to Interail. I have planned a trip on my desktop PC and have seat reservations for our trip to Italy. IHowever, I cannot see these on my phone, which is where my Pass is held and what I shall be using for my travel. How do I copy the trip from my PC to my phone?