Ask the community

I am trying to purchase the 20 per cent discounted Global Paper Pass, but the ‘details’ required include a ‘start date’ for the Eurailpass. I want to leave this blank as I have for previous purchases of paper passes, but the system won’t let me, as it insists on a date. How do I solve this? 

Hi all! It’s my first time traveling with Interrail (Global Pass) and I’m wondering if I’ve gotten myself into an unfortunate situation with my inbound journey.My home country is Sweden, and my return plan is to take an overnight train from Hamburg to Malmö, then transfer there and return to Stockholm (I’ve booked the seats for these two stretches together, from Snälltåget’s website). However, I’m wondering if I’ll actually be able to travel both of these stretches using my inbound journey, as the overnight train leaves Hamburg at 11:59pm, and I’m concerned that this will be marked as two trips involving Sweden on two different days (Hamburg-Malmö departing on Tuesday [again, this is at 23:59], and Malmö-Stockholm on Wednesday). I know night train travel days are assigned to the date of departure, but I haven’t been able to find any other clear information on how the rules apply here.If anyone would be able to tell me how the inbound journey rule applies here, and what I could do, I wo

I have a ticket from London Kings to York. However, I trying to make seat reservations and not sure which train company is EXP. 

Hi everyone! My boyfriend and I are first time Interrailers and we bought a 7 days in 1 month Global Pass. Our journey will start next Friday, so we haven't activated our pass yet but are looking into that. We just don't really get how it works...we read that once you activate your Pass, you can't change your trip anymore. But what if our train time(s) change? We saw that you have to "swipe" your journey to get a ticket but we're just a bit confused and nervous about how it works exactly.Help is very much appreciated!

Day 1 16th Dec : Land in CDG airport in the evening Day 2 17th Dec: From Paris Gare De Lyon train station to Zurich Day 3 18th Dec: Zurich to Lauterbrunnen, explore grindelwald as well Day 4 19th Dec: Lauterbrunnen to Mt Titlis Day 5 20th Dec: Lauterbrunnen to Paris Day6 21st Dec: Paris Day 7 22nd Dec: Paris Day 8: 23rd Dec: flying off

Hi all,We are planning a 22 days trip to Europe (16 days)  & Switzerland (6 days) in November starting from Frankfurt and ending in Switzerland. We plan to cover Frankfurt (day trip to Heidelberg) > Dresden > Prague > Budapest > Bratislava > Vienna > Salzburg (day trip to Hallstatt) > Munich > Innsbruck > Lucerne (might go to Mt. Rigi or Titlis) > Interlaken (day trips to Lauterbrunnen, Jungfraujoch, Grindelwald) > Zurich (day trip to Rhine Falls). Should we get both Eurail Global Pass & Swiss Pass? 

Ok, so i am looking to use the night trains zurich-vienna and salzberg-venice but on the OBB site it just says tickets not available, yet according to interail my first class global pass gets me on the train.  I underatand i need to pay extra for a reservation and couch but how do i do it?  Anyone know?

We are a group of 4, tickets booked together, now one is ill and can't travel with us. Will it be a problem when we will use the ticket to the nighttrain where we have a cabin, and the greek ferry where we also have a cabin? We can't change the reservation, we paid for it already, and are not trying to get a refund. But I seem to remember I read somewhere, that all names on the ticket needs to check in.. but I simply can't find the answer anywhere. And the companies didn't help. Perhaps someone tried something similar? 

Hi allI have had an email from the obb customer service saying that they have changed my booking and to call them but when i call the number is no longer available. I am calling 0043 5-1717 and getting the message that this number is no longer available. Due to travel tomorrow evening from Amsterdam to Zurich so a little bit anxious about this. Travelling with my 2 children. Does anyone have an alternative number to contact them? Can't find one online. Thanks 

I have been in Europe for about 4 weeks now - and I have 1 more week before I go back to the USA.I have the Eurail pass - good for 7 trips in 30 days.  It works perfect for me.  My issue is around the supplements charged for most of my routes.  I don’t mind paying these supplements but I cannot do it online.  I have to go to a specific train station in my specific city to talk to someone about paying for my supplement.  Sometimes the lines are over 1 hour long.My biggest issue was - my train from Prague to Florence.  I had to change trains in Munich.  I was given 30 minutes to change trains, so I thought that was good.  The train from Prague to Munich was 45 minutes late arriving.  I have already paid my supplement from Munich to Florence, but I missed the connection because the train was late.  I then had to sit in a line for 1 ½ hours to get this fixed.  When it was finally fixed, my next train left in 4 minutes.  I made it, but just barely.It would be nice to be able to pay for supp

I have purchased a 1 month 6 day pass.  I will activate it on July 25 and I would like to book my final ticket on August 24 however, it won’t allow me to book.   It says my pass in invalid.  I wrote to Eurail and was informed my pass was valid to midnight on the 24th.  Could anyone please advise me what to do.thanks in advance,Ellen

Hola, Tengo un Eurail Global Pass. Quiero saber si me cubre el trayecto de Paris al Palacio de Versalles o debo comprar un boleto adicional para ese trayecto -ida y vuelta-?Gracias

Hi, I'm trying to use the getyourguide link to buy tours but get a message saying I need a valid pass. But I have a valid pass and have loaded it so don't know why I can't use this link/code. Also I've already used it a few days ago.  

Hello, I'd like to ask, does anyone know if they're any ferries going from Venice to Corfu, cause officially there should be some, but I can't find any... trying to get from Europe to Greece by train, but that's not possible...and traveling with a dog is quite expensive in Italy I guess...any advice, please? 🙏 Thank you very much... Natalie 

I’ve seen it but can’t find it now. Looking for a website that has the makeup and loads of specific German trains (IC/ICE). It lists the number of cars (wagens) and seating arrangements, seating plan as well as loads I think. Or perhaps it lists the number of total seats. Thank you. 

Hola de nuevo. Estoy intentando hacer una reserva de asientos en esta página pero, al seleccionar "entradas y reservas" el valor aumenta considerablemente. ¿Es necesario que debas seleccionar lo ya mencionado? ¿Debo seleccionar "solo reserva" para obtener asientos?Considerando que tengo un pase global.Quedo a la espera de sus comentarios y ayuda. Saludos   

Hi I've been looking details every where on when We must use travel day or not to get travel discount in interlaken - first - jungfraujoch. Seems like the infos are confusing.  https://benefitsportal.eurail.com/benefits/jungfraubahn/One site tells that we need travel day to get discount. While on the thread of this community said that travel day are no need.   Which info is the correct one?Or can it be verified on the interlaken ost Station? Thank you in advance

Hallo ZusammenIch habe Pläne wieder eine Interrail Reise zu machen evt im Sept 2023 oder 2024 und ich habe eine Route gesehen :Luzern-Venedig-Ljubljana-Zagreb-Bratislava-PragIch habe dann die folgende Verbindung gesehen ab 8.30 Ljubljana mit dem Euronight nach Zagreb ich wollte schauen ob man eine Sitzplatz reservierung machen kann es ist leider nicht möglich. Würde uns der Kontrolleur trotzdem mitnehmen und wir sitzen dann bsp. im Zug Gang oder ist es nicht möglich?  Würde mich über eine Rückmeldung freuen Freundliche Grüsse Rebublic  

Hola, que tal.Podrían indicarme como conseguir un ticket de Berlín a Praga???No puedo encontrar información o como debo hacerlo.Gracias.

What counts as a day of 'travel in your own country'?I'm planning to use my Interrail mobile pass (15 days in 2 months)(1) to travel from Stuttgart in Germany (where we live) to England (Stuttgart-Strasbourg-Paris-London) together with my 10 year old son,leave my son there for a few weeks with his mum(2) come back to Germany for work (I'll buy an additional ticket from the German border to Stuttgart)(3) return to England to meet my son (I'll buy an additional ticket from Stuttgart to the German border)travel around England with my son using the Interrail pass(4)before my son and myself return to Germany, again using the Interrail pass.(1) & (4), the journeys from Germany to England and back using the Interrail pass seem straightforward.(2) my coming back to Germany alone, with my own ticket for the German travel in between seems straightforward too,because (as I understand it) I can use the Interrail pass to travel from London to Paris to Strasbourg (in France),and then just buy a

Could someone explain the exclusions in this offer, if we can't travel through France and Germany it doesn't seem that useful especially in the UK. Please tell me I've got this wrong. Not valid for Sweden, Norway, Finland, Denmark, Germany (both Eurail & Interrail). Not valid for Interrail Switzerland, Eurail Scandinavia, Eurail France (1, 2, 7 days).

What does it mean when it is written “not in pass network”? 

Any idea when this promotion has to be used by?

I apologize for asking all sorts of questions here about travel. I’m curious how much to anticipate we will spend to travel to Scotland, for room/board, and food, and move around and about for 20 days. Any estimates will be appreciated.Thank you.

Hello,I was wondering if anyone has had any luck booking a seat reservation for the Stansted Express from London Liverpool Street station. It is listed below, but I cannot seem to find anywhere that I can book a reservation and nothing on the website about the Eurail Pass (says no railpasses allowed). The reservation website comes back with an error, but I have managed to save the trip in my Rail Planner App. This will be our first trip once we have activated our passes so I have no idea if it will actually turn into a valid ticket???