Ask the community

My family purchased the Eurail pass and we all added them to our phones. My mother in law started the booking of the trains on her phone and linked each pass to each persons eurail information/pass number. I have received email confirmations of bookings. How do I add these into my app? I would’ve assumed they would have immediately linked to my pass, but I cannot figure out how to get them on my app now.

I have plan a trip to Scandinavian from Berlin. When do I need to make the reservation of the seats? Must it be in advance or at the same day of the trip. I have bought a global pass first class and do I also need a reservation? I also read from another travellers that they experienced problems with reservations.Furthermore, there are any ideas to visit in Scanadinavian?ThanksAna

Hello,I am finding the P&O website impossible to use. I want to cross the Channel on May 21. Directferries gives the time of the only departures available as 06:40 and 8:20, but my date and any other date I enter is labelled Sold out! This is clearly impossible, and so I am willing to arrive to Calais as early as I can by train from Lille, hoping to get a bus there from Calais Ville to the ferry port, or if necessary a taxi.Are there any later ferries? That would help.Is this doable? Thank you for your help,Brian. 

The website from Interrail shows my itinerary and also shows that no reservation is needed. However, my app on my mobile phone says that this route can not be found. What does it mean?Why is there this discrepancy? Thanks

I bought a watch in Zurich (more than 300 chf) but I am leaving Europe from Paris, not Switzerland. My train to Paris is from Zurich HB tomorrow early morning. Do they have a tax refund place in Zurich HB? What is the process? How much time do I need for this purpose?

Purchased a Interrail pass for myself & my son yesterday for our trip to Germany from UK at the end of June. Managed to add the route to “my trip” & purchased the seat reservation for Eurostar through interrail website. When I go on my reservations it says “more details required” but I’ve done all that on the Eurostar website & have received my e-ticket via email so not sure why I’m still getting that message.Also couldn’t book seat reservation on high speed train from Brussels via interrail so had to do on DB website, will I just need to show email confirmation of seat reservation on that train if asked?Apologies for the long winded question but I’ve been having real difficulties with this since early yesterday.

I bought a mobile Eurail Pass "7 days in 1 month 2nd class" for the first time. I’ll be in Europe from May 6th to May 22nd and I’ll take trains in 7 days within that period:a. With mandatory reservation, for example Eurostar (I already bought the tickets paying a discount).b. No mandatory reservation (I still bought the tickets to reserve a seat).c. Without the possibility of reserving a seat (I’ll show up at the station and take the train by showing the pass).My questions:1) I arrive in Madrid on May 6th, and I'll take the first train in London on May 13th. Can I activate the pass in Madrid?2) Every time I take a train, do I have to show the pass on my cell phone (plus the corresponding ticket in cases a and b)?3) I bought some tickets through Eurail.com and they appear in the application's "Reservations Overview". I bought other tickets through RailEurope or from the railway companies' websites (always indicating the pass number) so those are not listed in Eurail  app. Do I have to u

We will use our Global 1st class EURAIL pass for the first time on 07 May. We are using the rail planner app and have planned a trip from Paris Gare de Lyon to Mulhouse Ville. Seat reservations are required and we have booked seats and printed the confirmation. We are seniors and have not travelled with a EURAIL pass previously. We will take the train from Chatelet Les Halles to Gare de Lyon (I don’t believe that I can use the EURAIL pass for this trip. Please confirm that this is the case). My question is about what we need to do when we get to Paris Gare de Lyon. Who/Where do we present our mobile pass? We do not speak French and do not want to miss our train. I am sure that there will be people at the station who can help us but I would like to know in advance what to do. Thank you for your assistance. 

Hiii, Me and my friend, both 18 years old, are planning to do our first trip together this summer. We want to go in september for two weeks and since we are students we´re on a low budget so we´re thinking of going to east Europe. Maybe Vienna, Budapest, etc. We would be leaving from antwerp.If anyone has any tips or destination ideas, please let us know because we are looking forward to a new adventure but a little inexperienced. :) 

Booking from Bucharest to Budapest for June. Reservation gets added to my cart but then I get the error message ‘Technical issues: some trains can't be booked with us right now. See other ways to book here. Please check again shortly!’ Is this a bug or a feature? I can book direct via the Romanian operator so there is space available. Any ideas if this is an issue with the interface with the Romanian operator that might be sorted shortly or do i book direct?

I have trips planned on my mobile app. There are fees due. How do I pay for the fees?

Hello everyone ;)This is my first message here ;)I'm surprised at how attractive your services are in terms of price. Sincerely ;) I'll keep it simple (we could go into more detail) I plan to make 4-5 X round trips between a city in my country, Switzerland, and another city in Hungary over 2 months. That is : Moutier (CH) -> Bük(HU)  then Bük(HU)  ->Moutier (CH) (back)I know there's a 10-trip/2-month pass available.Is this the right solution?I have other questions, but this one is crucial before going any further. I apologize for my lack of understanding. 🙄 Papi1957Merci ;) 

Hey:)I've just bought a relatively large (60+10 liters) backpack for traveling. When I got home, I noticed that I can only get into the large compartment from the top. And I can't open it at the front like a travel bag.What do you think? I've never traveled with a backpack before? Is that a disadvantage? Should I exchange it?

From Zurich, What is the cheapest way to go to lucern and mt titli for tomorrow w/o Global Pass? I have one day left in my Global Pass but I am saving that for going back to Paris from where my flight to home is. Google maps is showing to take IR70 from Zurich Hb to Lucerne. And then IR from Lucerne to Engelberg. Would it be better / cheaper to rent a car for the day? 

Hi there, the last time I spent a long duration in Europe was over 25 years ago, and at that time I carried cash with me and credit cards. These days, I’m mostly cashless, but I would like to have some local currency with me on this trip – all countries will either take the British pound or the euro. I’ll primarily be using my credit card – I hope - on this trip as that is the easiest from my perspective. But does anybody have any recommendation on how much cash per day I should have just for incidentals? Assuming England, France, Italy, Croatia, and Greece will except a credit card, and I won’t need much cash on hand? Thank you in advance for any help

Hi, we will be missing our train today’s 10:06 Tirano to Chur Bernia express train. If we take a later train, would we be still able to see the same views? 

HiI am new to the community. I am trying to reserve a seat from London to Glasgow. On Eurail reservation site it says you have to reserve a seat by paying 10 Aud but in the Rail Europe web site it says that a reservation is not required. Both trains are Avanti west coast and at the same time. Which site is correct? If a reservation is not required can we sit in any seat? Thank you

Hi, my global pass trips is showing 5th travel day as today. Even though I did not have any travel today and nor did I had any activated trips. Now I don’t see an option to cancel/ remove it as my travel day. How do I resolve this?   

Sorry guys, tickets sold out right?

Hey everyone, Hopes everyone is doing well.Me and my friends are looking to book our seat reservations for our trip in July. But, what a surprise, when after the second destinations we saw that we can’t book any Trains for the rest of our trip.Reason : “Tarifs unavailableThe search for fares did not yield any results. The places reserved for Pass holders are probably exhausted. You will find other options at the bottom of our schedules.”We tried to book last week and it told us that we had to wait 90 days to get the seats available and now, 7 days later, it’s impossible to book them. Kind of strange when we try to book 2 ½ months before the trip. Like Interrail said multiple times on their website, 2 months before the trip is ok to have all of your seats. Do you guys have the same problem ? Any helps appreciated. Thanks travellers!Regards. Greg

As I said in the title I am a french citizen (also American citizen) but I live in the US can I buy interrail or do I have to opt for eurail?

It’s my own fault that I decided to buy last, it’s strange that it allowed me to continue, what options do I have to get to Ven? at 22:20 I'm in Padova 

I am not seeing direct trains from venice to milan on aug 4th evening and milan to interlaken ost on aug 7th morning. Please help. I have global pass. Looked in rail Europe.

Hi, I have 3 days left to my global pass.Tomorrow April 30th, I will be traveling Venice - Rome, May 1st Rome - Milan (on the way I will stop at Florence, Verona),May 2nd Milan - Zurich (via Tirano, Chur Bernia Express)May 4th Zurich - Paris (I already reserved the seats)  so in theory I have 4 days of travel left with 3 days of the pass. All Italy rides needs a seat reservation per Eurail.. So would it be better just to get the Venice - Rome separately without using the global pass? Or what other option would you suggest? 

I have booked from Paris to Frankfurt on the Ice 10.52am from Paris Est on May 30th. We now have the opportunity to meet some French friends so want to push the time back. I went in to my DB portal to change the time to 13.51pm on TVG and got the message below. Is there ever a problem getting on the train with updated reservation/ticket? NoteClose dialogueWe do not currently check whether your ticket or seat are still valid on the alternative connection. For more information, please check the current Deutsche Bahn conditions of carriage