Ask the community

Trying to book a train or bus from Montmelian to albertville on 7 Dec, but nothing is available?The same form Albertville to Bourg St Maurice station on 8 Dec.Is there something happening on these lines? Surely there must be an alternative?

Hello,Do I need to use a travel day in order to get the 30% discount on ferries (Norway), or can I save a travel day when I'm not using trains.Thanks

ich kaufe ein Ticket für jemand anders. Ich muss dazu allerdings eine, in dem Fall meine Emailadresse angeben, ich nehme, sie dient für die laufenden und aktuellen Infos für den Reisenden auch während der Reise. Jedoch muss die Emailadresse nach dem Kauf geändert werden. Geht das? Denn dann kann ich das Ticket quasi als Überraschung besorgen. Bitte um Auskunft, da der Bot eigentlich keine differenzierten Antworten hervorbringt, auch wenn die Frage umformuliert wird. LG

I am trying to buy a Global pass during the sale but the check out page won’t load and I have been trying to do it for hours .Any suggestions would be very welcome. Thanks!

Hello,  I cannot add my mobile pass to the app.. As my name is with an “ï”, I strongly think the app doesn’t recognize this letter. I need to take a train in 2 days. What should I do? 

Hi, I tried to byu a ticket for 2 adulsts and 1 child , 6 yo, from Kolding to Ostrow Wklp in Pl and retur.I tried with dsb.dk they don`t sell tickets to Poland. Then I tried with to buy with pkp.pl and they don`t sell tickets to Dk. Then I tried with db.de and they only sell to Franfurt an Oder, altso the border with Pl. I even called 2 private companies selling tickets in Pl and they could not find anything.I am sure that there train from Kolding to Hamburg, then to Berlin then to Poznan then Ostrow Wlkp.But how to byu such a ticket, anyone could help?

I have added more than one journey to my Trip for the day and I want to wait until I arrive at the train station to decide which train journey to take and there is no internet (WIFI) access available at the station. Can I add a journey to my Pass without internet access?

Confusion here: I read FREE ferry deck passage off the EURail benefits portal and booked a reservationhttps://benefitsportal.eurail.com/benefits/attica-group-greece-italy-superfast-ferries-in-cooperation-with-anek-lines/Global Pass holders are entitled to:International Lines:Free air seats or dormitories (where available) for 1st class Pass holders and free deck passage  for 2nd class Pass holdersDomestic Lines:30% discount on economy class:*The 30% discount is applicable only if holders have already completed a crossing in the Adriatic Sea routes with SUPERFAST FERRIES & ANEK LINEI booked a superfast ferry without believing it would use 1 of my 5 travel days. Nationality and type of pass were corrected(I’m not GB nor Interrail) after the reservation had been created by Superfast.It says I used a discount so if this was an interrail pass I allegedly wouldn’t use a travel day. However, it’s a Global EURail pass. No response from EURail and Superfast is unable to help. Ideas? 

Dear Community Members,How do I change the currency on my account please?  It appears to default to Euros and this incurs a charge.  I would like to pay in UK pounds.All advice will be gratefully received.Many thanks & kind regards,  John 

Hallo zusammen, Hier ist ein absoluter Neuling !Wir wollen demnächst vom Norden Deutschlands nach Verona und haben dafür einen Globalpass für 4 Tage besorgt. ( Kürzeste Zeitspanne im Pass und günstigste Variante vgl DB)Die Verbindung geht über Berlin und München. (eigentl.13h) Umstiegszeiten 1h +Was passiert, wenn wir aus nicht eigens verschuldeten Gründen am outbound day noch in  München "festsitzen" und nicht mehr nach Österreich oder Italien weiter kommen. Danke im Voraus

Hi there!I live in the South of France and wish to use the remaining travel days of my Interrail Pass to go either to Belgium or the UK but I’ve already use both my inbound and outbound trips.I wonder if there is an easy way to find the most suitable rail stations at the French border so that I can split the trip to pay the French part and use the Pass for the foreign part.Many thanks in advance for your tips!

The app uses Spanish as default language. Even if somebody sends me a trip (link) everything is translated in Spanish?How do i change that??I find English difficult enough. I prefer Dutch.Please give an answer 🙏

Hi,my name is Paola and I come from Italy. Among my passions are travel: when I can, I particularly like traveling by train, calmly admiring the various landscapes that follow one another while looking out of the windows.I'm organizing a train trip to Belgium with my family, but unfortunately I've become afraid of certain types of routes, which I've never had!Does anyone know if there are long tunnels along the Munich-Stuttgart/Nuremberg-Frankfurt-Cologne-Brussels route? I already know the ones up to Munich …Thanks in advance for the help.

Hello everyone,I'm slowly planning my trip in Europe. Since there's nice promotion I have doubts if is worth to pay extra for 1st class.I'm going to travel in January and February. 3-5 days of pass I'll probably use for Scandinavian country, rest probably for South of the Europe and 1 day I'm planning to for night train for my return.To be honest I never ride a train for long distance during the winter. Last year during summer I used 7 days to trip in West Europe, but it was 2nd class.More specific questions:1. You guys think is worth to pay extra for 1st class?2. Seat reservations fee is same like in 2nd class? 3. What happens if I'll have 2nd class ticket and I book seat for 1st class? 4. How occupied are the trains in Scandinavians countries especially during the winter.5. Night train with couchettes/sleeper have different for 1st/2nd class and can I book it? 

Does anyone know when the train timetable from Tirano to Milan , post June 11 , will be released ??Looking to travel on June 11 at about 1pm ??Saw a reference to train rail works ???

Hello, I already purchased 3 global passes for me and my family. If I activate them so I can start planning the trip and making reservations, I’m I going to start the days that I purchased, or do they start until the first train we use?

Can I travel all the routes with the Global Pass: 10 days in 2 month? Or only the ones that the map shows?

Hii! I’m planning on buying the global 10 days within 2 months pass. I would like to travel from Rijeka (Croatia) to Trieste (Italy) but according to the rail planner app it would take like 5,5 hours by train. Instead, a flixbus would take only 1h 50 mins. So, is it possible that I use an alternative transportation from one country to another in the middle of my trip? Or do I need to use only my Interrail pass? Is this a good way to save one travel day for my pass or will something go wrong? :DThanks in advance!

I don’t like reviews of Rail planner app and it not easy to use. I can’t make reservations and it is hard to find the train schedule( no anytime exist, must enter specific time and always not available)I want to change my mobile global pass to paper pass and get reservations at the station. I just bought it with promotion (25%discount)and also bought a Plus to insure.Thank you in advance 

I’m planning to go on a cruise from Genoa in Feb 2024.I need to know which is the best way to travel from Genoa to Rome as i will be staying in Rome for a week after the cruise. I would also like to visit Florence, Venice, Verona and Milan. I need some guidance please as to what is the best option. 

I have been using the belgian rail website as recommended by another member in order to check the availability for pass holders of trains in France and the eurostar to London, however, it is not showing the same availability for Eurail and Interrail passes. As I live in Europe I need an Interrail pass.  I want to travel from London to Lille or Paris on the 27th of December (2 passengers), when Interrail is selected then there is no availability at all, when Eurail is selected, all the trains appear to be available.  Is this just some kind of glitch?  I can’t think why there would be a different number of seats for Interrail vs Eurail passes. I don’t want to buy the pass if the train is not available and I don’t know which one to trust, would it be a problem to book the reservation under a Eurail pass but actually have an Interrail pass?  Is there a better/different website I should try?Thanks!

My husband and I will be travelling to several European countries in 21 days in 2024 (see itinerary below).  We want to be able to visit various destinations within each country, e.g. while in Lucern, we would like to do a day trip to Interlaken; while in Bruges, we want to visit Ghent, while in Montreux, we want to visit Gruyere, etc...  I would appreciate any advice on the best rail pass(es) we should get that would be most cost effective.  Thank you!Paris to London (for 2 nights)London to Brugges (for 2-3 nights)Bruges to Amsterdam (for 4 nights)Amsterdam to Lucerne (for 3 nights)Lucerne to St. Moritz (for 1 night)St. Moritz to Zermatt on the Glacier Express (for 1 night)Zermatt to Montreux (for 2 nights)Montreux to Geneva (for 1 night)Geneva to Paris (for 4 nights)

Hi everyone, I am planning a trip and having trouble understanding something. If I get a 10 day travel pass, do i have to use it all in one go or can i travel for 7 days, go home, then use the remaining 3 a couple weeks later ? Thanks!

Can I use global eurail pass from ZURICH HB to Winterthur?

I do not want to connect My Trip to my mobile pass at home as I am worried when I connect trip to pass that will count as Day 1, but I need to reserve some seats.Can somebody tell me if connecting the pass to a trip a week or so before your first trip is ok to do?Thanks in advance