The app keeps telling me that I am offline, thus not allowing me to access my pass. I have tried to change the hour settings on my phone, airplane mode, restarting the app and the phone, but nothing changes.
Solved
Offline
Best answer by rvdborgt
You could also uninstall/reinstall the app. You won't loose any data.
If that doesn't work, then contact customer service:
https://eurail.zendesk.com/hc/en-001/requests/new
Before sending your request, see this page:
You could also uninstall/reinstall the app. You won't loose any data.
If that doesn't work, then contact customer service:
https://eurail.zendesk.com/hc/en-001/requests/new
Before sending your request, see this page:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.