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"Something went wrong" when trying to pay for passes

  • December 15, 2025
  • 3 replies
  • 199 views

Eurail is doing something fishy. There is 1 day left of the 25% off passes discount and it is giving me an error when going to pay. It says that support will get back to me within 24 hours. All I need to do is enter payment details and I’m done. 

When has a company ever had issues taking money from customers??? Unless they are waiting for the 25% off to be finished so that they make extra money off me. 

is anyone else having this issue??

 

Best answer by spencer_chermside

Thanks for your response. Money was not deducted from my account. This error is coming up before the payment page event loads up. 

I’ve tried doing 1 pass instead of 2 and it works. Trying to do 2 passes must be wigging the system out. 

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3 replies

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  • Railmaster
  • December 15, 2025

Was money deducted from your card/account?

Anyway, if not, then just buy your passes here:

https://allaboard.eu/eurail

Allaboard also have better refund conditions (full refund without any fee).


Dagi
Railly clever
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  • Railly clever
  • December 15, 2025

I wouldn’t necessarily think it’s fishy, maybe the system is overloaded. 
But you could try allaboard.eu to buy the pass, you’d even safe the cancellation protection fee.


Thanks for your response. Money was not deducted from my account. This error is coming up before the payment page event loads up. 

I’ve tried doing 1 pass instead of 2 and it works. Trying to do 2 passes must be wigging the system out.