Get ready to travel

Hello,I have bought a train reservation from Stuttgart to Paris. The ticket says:Valid Eurail Pass or InterRail Pass must be presented. Ticket can be exchanged orrefunded free of charge before departure. From 30 minutes prior to departure,tickets can be exchanged up to two times (for the same day and the same journey),and are non-refundable after the first exchangThe question is now how can I proceed with the reimbursement (or change) of the ticket?Thank you!

I was trying to book a reservation using our Eurail Global Flexi First Class passes. And here is what I tried in sequence:On the SBB app, it shows the route and the train I want, but the booking fails when I select “Reservation only”. Called SBB call center and the agent said that the app/website doesn’t support purchasing “reservation only”. She can help me with that. After the laborious process of giving our names, DOB, credit card details, with seat selection that she was able to, the payment failed twice - both for Visa and Amex cards. The agent said that she has seen this issue with “non-European credit cards”. So I went back to the excellent “Seat 61” website and the advice there was to use OBB or Interrail. Tried Interrail, but here it asks for the “place and country of birth”. I just don’t understand the relevance of such info and the price was Euro 13 per passenger plus a service fee. And no way to select specific seats (like window seats facing each other). Tried the OBB app

Hello - I have an Interrail Paper Pass - I’m trying to book Eurostar - via b-europe.com - I have got all the way to the end but keep getting invalid Passholder Number. Where is the Pass number on the current paper pass please? (on b-europe it says its top right of the pass - but this shows my passport number - 9 characters // on the paper pass on the bottom left is a Stock number 080xxx74 - 8 characters plus on the back of the pass there is E 8077974) - all options seem to say Invalid Passnumber.Can someone help please?Thanks 

我是中国护照，居住瑞士有居留卡。想购买10日全球通票。1 我是不是在eurail 和interrail eurial都可以选购？2 在 eurail 上购买是不是不受欧旅出入境的限制了？3 我的旅程出发地是瑞士。我的首次出境旅程(法国）,用票次数5日，剩余的5日票后续安排二次出境旅程或仅在瑞士境内旅游，我的通票是否可以这样去使用？请帮我做一个合理的选择。先表感谢 

我到法国旅行，在哪里可以准确确认高铁的座位预定的状态和价格信息。想对应的程序和网站有哪些？

Do I have to use the round trip? Instead, can I start using the pass once I've arrived at the first destination ? (so if the round trip is by plane)Other information : I have a flexible global pass and I'm coming from France.

Hi there! I will be traveling to Spain, Italy, and Switzerland in the Spring. When in Switzerland, we plan on visiting Interlaken, Grindelwald, possibly Luaterbrunnen, Zurich, and maybe Bern if we have time before we go to Spain. I believe there are no trains through Eurail that take you to Grindelwald or Lauterbrunnen so a separate pass/ ticket has to be purchased, but since we would have the Eurail pass, we get a discount. Does traveling to these other cities that are not included count as a travel day since we are using our discount? I would assume they dont but just want to make sure before purchasing my pass.I am wondering the same thing for Spain. We will be traveling to Valencia, Seville, Madrid, and Caceres. On the map I see that “other lines” go to Caceres but since I cannot add this city to my itinerary through Eurail, I do not believe that Eurail trains go to that location. I’d like to confirm that traveling to these cities won’t cost me an extra travel day and also how woul

Hi everyone, I will be travelling in Italy in December and now I am looking for the specification for the tracks of a the trains of my connections.  I can‘t find any information on the tracks, not in the railplanner app, in the trainitalia app or in the DB app. I can‘t find them either for todays connections.  Example: IC730 from Palermo to Messina, 04/12/2023, 10:15 h. Can someone help me finding some information online about the track of the trains in italy? I think it will be quite helpful to know the right track in advance if you have a short time to change trains.  Thank you! 

Hi, I would just like confirmation that if I activate this pass on 01/06/2024 then I can travel for 10 days before 31/07/2024, yes?

Hellocan I use one global pass to visit two of three country’s ? except entry The country. I shall be thankful for Any advice all the best Martin. 

if i the validity of my Eurail pass is until 22 December and I  board a  train that departs at 20:00 on 22 December, which is due to arrive at my destination at 03:00 AM (next day on 23 December),  can i still travel on Eurail pass or i need to buy a separate ticket for the last journey?

Hi, I was checking the prices for the global pass and one country pass and there is quite a big difference.  I want to travel to Germany from Belgium (my country of residence). I hold a non-european passport but i have a valid residence permit of Begium. In the details of Global pass it is mentioned that you can only buy it if you are living outside Europe…. Do you think I can get this global pass and use my non-European passport as ID????    Even though my plan is to visit Germany for max of 5 days but the price of one country pass is exactly the same (but fewer days), I have attached the screenshot here for your reference… It would be nice if i can get some practical suggestions in this regard… (preferably today as sale will end tonight😉 :)) One country pass :  

HiI have 3 1st class interrail passes and wish to book a direct INOUI train from Paris to Strasbourg for  March 2024.Is the seat reservation/fare really 20 euros per person ?  ie a total of 60 euros for this single trip for 3 passengers? 

Dears I can't find any seat reservation from paris to strasbourg 23rd of DecThe trains without seat reservation takes 5 hours to strasbourg I've 1st class pass What can I do 

As an Interrail traveller, are I entitled to reimbursement of costs if a train is cancelled for a reserved train? On our last Interrail journey, this happened to us twice due to strikes in France and Germany. In France we were not informed in advance and only found out on the train that the train was not travelling to Barcelona but only to Perpignan (the strike was regional only there). To avoid getting stranded in Perpignan in the evening, we took the Flixbus to Barcelona. Afterwards, I applied to SNCF for compensation for the cost of the Flixbus plus the taxi in Barcelona (it was 2am on arrival instead of the planned 9.30pm), but both my electronic and paper mail requests were ignored. As a customer, I find this very unsatisfactory as we paid for the Interrail ticket as well as for the expensive seat reservation on the TGV (36€ per person). It worked better with Deutsche Bahn. The situation was similar, but at least they gave us a voucher for the amount of the extra costs.As the trav

Is the senior pass valid for travel in Germany.  In the terms and conditions it states:” The senior category is not available for the Eurail or Interrail German rail pass”.

Si no soy ciudadano europeo, pero resido oficialmente en Europa,  puedo elegir entre usar un Pase Interrail y un pase Eurail? O estoy obligado a usar alguno de los dos?

Hello, I bought my EURAIL of 15 days to use it through a lapse of 2 months. I will start using it on the 23rd of December, so I would like to know if the last day of use is the 22nd or the 23rd of February. I hope you can help me. Thanks. 

Hello, I purchased a 15 days in 2 months pass on November 12th, 2023, paying the full price of 518 Euros. I used it on the 12th and then not again until a week later.Three days later the same pass went on sale with a 25% discount, 389 Euros. At that point, having used one day of travel, I could no longer cancel the pass or claim anything.To say that I am annoyed doesn’t begin to describe what I am thinking. I feel that I have been completely deceived. A sale of these proportions should be announced quite a bit in advance. Doing it this way is discriminatory, and against all rules of common sense.Very disappointed at how Interrail handles all this.

I am planning to travel and use my pass from the 25th of December to the 27th of December. But today when I checked my phone I was surprised to find that my pass has been activated and the Validity period is from 25th Nov to 24th Dec. I'm devastated and can't deactivate. what should I do in this situation to avoid losing my 200 euros? Also, I did not use any of the travel days.

I got Eurail passes, but when i ordered them I signed in through facebook, I didn’t create a Eurail account. Now I am trying to activate those passes but when I try to log into my Eurail account and I press log in through facebook, it just sends me back to the Eurail log in page. What can I do?

I live in Italy and wish to buy a Great Britain Pass (3 or 4 days). Does the Pass include travel from Italy (1 inbound and 1 outbound) as per Global Pass?

I have done the following so far:On the Rail Planner mobile app, I created two identical trips (one each for me and my wife)  Created each segment of travel as individual “journeys” and then linked them under these two trips Made one reservation on the OBB mobile app (didn’t realize I should have mentioned that I have the Global pass under discounts section) and so I was charged 13 Euros per head - fees towards my education, I guess! After understanding it a bit better with the help of others on this forum, I made two other reservations on the OBB mobile app using the Eurail Global Pass (first class) and wasn’t charged any reservation fees.What’s the next step?How do I let my Flexi global passes know that I have used up 2 of the 7 days of travel? How do I link this information? When should I activate the pass? Can I activate the passes online or do I need to visit a train station? I will be in Paris a month before the first travel date and if I have to activate it, can I do it at one o

UK to Italy in May (3 weeks) - I'm looking at an Interrail pass (-25% sale) - and booking London - Paris (booking asap) then to Zurich (probably the same day) and onto Bologna, etc - and 2 weeks around Italy with flexible itinerary. Probably spending 1 or 2 days in each place bfore moving on.I'm new to Interrail (not trains though!) - am I right in thinking we should be ok getting seat reservations (where needed) on the fast trains - say a day ahead? Ie book the next leg a day or 2 before travel.Any other advice re Italy appreciated.MikeLikeCommentSend

Hi, I am looking for a train from London - Paris Nord on 26th Dec, but unable to reserve a seat. May I ask if there are other ways I can reserve a seat on Eurostar or alternative routes I can take. Would it be possible for me to reach London and book it via the train station on 23rd Dec? Would they still have available tickets to reserve under Eurail? Many thanks!