To ask all about our Passes, reservations & more
Recently active
I have activated two passes on my phone to go to Berlin, one for me, one for my brother. When we return from our trip he then wants to use his pass on his own device. Is it straightforward to do this please? Steve, Nottingham
I have a pass for 4 days of travel in 1 month. My trips are Amsterdam-Paris, Paris-London, and a few others in between TBD. The two trips I do have saved say “seat reservation required 32€” and “seat reservation required 34€”. Now, last year when I asked a train attendant a question about my train’s arrival, they said I shouldn’t have paid extra for seats after buying the pass. When I look on the app under “My Pass” it says under the trips saved “All set! Show your ticket during inspection.” My question is, do I HAVE to pay extra for a seat reservation after buying the pass? Has anyone just showed up and all has been just fine? Thanks in advance!!
Hey, Planning to take an ICE back to germany. The train arrives past midnight in Berlin. Do I need to keep one travel day for the the journey taking place after midnight ? I just read online about rules for nightlines Grateful for any Auswers,Cheers,Leonard
Hello Is there a eurail pass available for 1 day(Saturday) in Switzerland. I wish to travel from Geneva.
I won the German France Freindship Pass and i want to start in the next days.I live in Essen Germany. My Problem is that i am not really able to get to Paris. There is a train from Koeln HBF to Paris Nord it is the THA 9448 but i can not book it because it is not in the pass included. There are some rides with a stop in Belgium but i guess Belgium is not in the pass. But i can add the ride from Koeln HBF to Bruxelle-Midi for some reason. It is possible to take the TGV from Frankfurt HBF but there is no way to get to Frankfurt from Essen with the Pass or is it possible to make ride in the own country(Germany) just to get the right ride to France.
Heey, kan dit ook met de Interrail pass? Of zitten er dan extra kosten aan verbonden?
Hi guys,I see from previous posts that experts don’t recommend activating the pass until first day of travel. Me and my wife already activated and put the day of validity starting as our first day of travel.I can’t find in the app how to de-activate. Does it really matter if I’ve put the date of validity as our first travel day anyway? I still have until midnight the day before to change right?Please let me know how to de-activate in case I need to.Thanks!
For your information: The upgrade to Plus is temporarily free, meaning that mobile passes bought with the free plus upgrade are fully refundable. Normally, the plus upgrade is not refundable, so this is a good opportunity if you are not yet 100% sure of your plans (personally find the statement "100% refund" to be confusing)
Hallo,über welchen Link kann man am günstigsten Sitzplatzreservierung in Italien ohne Aufpreis machen.Verona-Venedig z.B.
Good morning all, I am planning a trip through Romania this summer and I wanted to book seat reservations via the official website https://www.cfrcalatori.ro/en/. Do you know if that is possible to book both domestic and international trains with Interrail pass via Romanian railways official website? It does not seem possible to do so via Interrail website, and I can't find how to mention I possess an Interrail pass when trying to book on Romanian railways official website. Many thanks to all for the answers you could provide!Have a good day. Marie
We are planning on booking on the eurostar from Paris to London on the 2nd of Jan. if the departure time is 9.15 . How long before the train departure should be there to check in. many thanksRichard Sydney Australia
Why have the prices for a global pass gone up so much since February?
Hello there,I’m arriving in London and I need to get to Liverpool. I was planning on using my Eurail Global Pass (which I will be using for visiting other countries). The problem is that the only option recommended is a train from London to Liverpool of Avanti West Coast, and I don’t understand if my Eurail Global pass includes this franchise. Is this true? If not, how can I benefit from the pass within London and Liverpool, since I will be travelling a lot between these two cities? Thank you so much.
This is a situation that I had last month. I had an Interrail ticket, and I planned to travel from Copenhagen (Denmark) to Geneva within a day. However, one of the trains from Denmark (DSB) was delayed which made me lose my connection, and eventually I arrived to Basel very late and there were no more trains to Geneva that day. I had to stay in a hotel in Basel (which I paid for) and continue the day after. I contacted DSB to ask for the reimbursement of the hotel (as it is their fault, their train was late), but they said that it should be SBB who pays, as the hotel was in Switzerland. I asked at a SBB station, and they have no idea about who should pay or what should be the procedure. They told me to fill in the passenger rights form on the SBB website, but it doesn’t work because it’s an international trip. In the international passenger rights from SBB it says that if I didn’t buy the ticket with SBB, I can’t fill in the form. Interrail states clearly that they do not take care of
Hi all, I was wondering how it works when I want to travel on a train for which I cannot book a seat though I am entailed to travel with. There is this EC from Bern to Domodossola which is covered by the Interrail pass but the Swiss railways do not allow for seat reservation. How does it work in such a case? Do I show up at the platform trying to board the train? What if the train is full? Is my trip guaranteed? Thanks to anybody who would be able to answer. Emanuele
Hi everybody! I was born in 21 of december of 2005. I know I can apply for an interrail ticket now in october, but I want to travel with some friends who were born in 2006. Can I apply for the ticket next spring or do I need to participate in october?
First time Interrail user here, so please bear with me 😀Planning a travel from Germany to Northern Italy. I would like to take a 3h break at Brenner station while travelling with the Eurocity from Munich to Bologna via Brenner. I learned from Seat61 Austria interrail info that there’s a surcharge for pass holders. So if on the same day I take a 3h stop at Brenner and board the next EC do I have to pay the surcharge again?
Hola buen dia me gustaría viajar desde París a Londres, Ámsterdam, Berlín, milán, Roma, florencia, Venecia, napoles, cerdeña y Grecia hay un pase que cubre ese recorrido?
Hello I am wondering what the best way to get from Positano to the city of Pompeii is?Thank you!
I have 4 trips . Should I put all 4 trips in planner or ad one by one when time to travels comes ? IAlso if I have only first trip in planner and activate the pass can I change the time of the train ?
Hi,this bug has been reported many times on the forum. It is marked “solved” everywhere. However, it is obviously not solved, since I fell into the trap only yesterday. Hence, I raise it again in the hope this will annoy the team enough to actually do something about it.The problem: If you book a trip back into your home country with a night train, which arrives the following day in your home country, the app will mark the departure day as your return trip. Hence, you have lost your inbound day without doing one minute or one mile of traveling in your home country.I know the answer in https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/mobile-pass-faq/how-can-i-travel-back-home-by-night-trainHowever, you are unlikely to find this answer, unless you actually fell into the trap. This is a serious bug, since it cheats people of their inbound trip. It needs fixing.Best regards,Hans
Hi there!I want to go from Aachen to Paris Nord on 5 November but the b-europe website no longer offers 2nd class seats. Is it possible to take a 1st class ticket even if I have a 2nd class pass? The website doesn't forbid me from doing this, but I'm more worried about the ticket inspectors if I'm not allowed to do
Hello everyone, and it's great that we can assist each other through this medium. I'm Gustavo from Chile, and I'll be travelling to Europe for a few days. Part of our journey will be by plane and some by train. We want to purchase the Global Pass for 5 days. On the first day, we plan to use it to travel from Amsterdam to visit The Hague and Rotterdam in the Netherlands. On the second day, we wish to go from Berlin to Brussels (Belgium), the third day from Brussels to Paris, the fourth day from Paris to Rome, and the fifth day from Rome to Milan. The issue I have is that my son will turn 12 years old while we're in Paris. So, for the last two days of using the Global Pass, he will be 12 years old. How can I manage this situation?
UPDATE: Customer Service came back to me - they know about the problem with the seat reservations and are working on it…Cross fingers that they manage to solve it quickly… Hello,I have just tried to do seat reservations on the interrail website (interrail.eu), but neither the starting point (Geneva) nor the destination (Paris or London) will show up. It seems to be a problem on the website, as I tried different starting / end points and the only thing that happens is that the page reloads as a blank page. I tried different browsers, all having with the same effect.Has anyone encountered the same problem?Sibylle
Hi, maybe this is asked before, sorry.Is it possible to have the same function like in the app to see al your train travels? I can't find it.Also, is it possible to download al the travels from a railpass in a .pdf overview or Excel?Tnx :)
Ranks & badges; how do they work?
Don't be shy and let us know about your challenge.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.