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Hello,I canceled my ticket about 3 weeks ago. Since then I have not received a refund although this should only take 2-3 business days. My booking number is IN31564017.Many thanks and best regards Bjarne

Does anyone know what time we can board the Amsterdam to Innsbruck Night Jet train - departs 19.30, so wondering what time it is usually open for boarding ? Thanks!

I would like to travel from Germany to France. While booking the interrail pass I only get the option as ‘destination’ and not a starting location. Do i select both Germany and France as my destinations while booking or just France?Thanks in advance.

Do I have to make a seat reservation here, or can I just board the train? 

I will travel from Berlin to Budapest by night train. I made a seat reservation (39€ for couchette). The ticket I received is for Francfort to Budapest. But I think that the Berlin-Francfort part of the trip doesn't need a seat reservation using Interrail pass. Berlin-Budapest part of the trip is only 40min. Do you think I can take the train from Berlin or should I take it from Francfort ? Thank you!!

Hi, my family and I are travelling from Australia in September/October, I've purchased a global pass but was wondering if when reserving seats on app is there a way to make sure we all sit together or is this done automatically. We are also finding it hard to get train out of Salzburg to Florence without going via Vienna(not so bothered) but wanna make sure seats are together. Or am I best going through OBB site

Hi,I need to take the train 11th of august from Brussels to Milan, I added the trip to my pass and wanted to do the seat reservation today but it states that all the trains from brussels to paris are fully booked. I dont know what to do now since I really need to be the 11th in milan and paid the interrail ticket for this trip.could you help me please?greetingsNoor

I want to go from Girona, Spain to Zurich. I looked it up on my interrail app and it said seat reservations from €12, and the only option was to book at the station. However, now we’re here, the people at the station told us you can only buy tickets online and those tickets are €129. I obviously don’t wanna spend so much money. Does anyone know how i can get out of spain without spending so much money?

There are no trains shown in the system, why?

We planned to travel from Amsterdam to Brussels by IC on Sunday 03/09/23 with a brief stopover at Anrtwerp.1. We can stop at Brussel Central Station. Is that right?We can stop at any station along the journey as long as the journey is completed within a day? Eurail Rail Planner shows ‘supplement needed’ but Seat 61 mentioned that that is not the case. I understand that no other fees(reservation, supplementary or any others) for the journey. Just get on the train and go. Is that right?               So I just add the journey on Rail Planner and ignore everything else. Is that right?Is there any station on the way for a stopover at Atomium? 

I’m a little confused, I am looking at a global pass, so:When it says #days within #months, lets say 15 days within 2 months, does that mean that I only 15 days that I can use the EURail pass within a limited time of 2 months? #days/months, lets say 22 days, does that mean that I have 22 days to use the EURail pass but it has to be consecutive (ie. everyday I have to be travelling?)TIA!

I have a second class Eurail Global Pass still non validated. I bought it last month.l bought a whooping 106 € ticket TGV 9713 second class. I’m leaving Paris Gare de Lyon 9.42 am towards BCN Sants !Do l have to register this journey in my Pass and activate it for October 9 ….Is it settled that only Global Eurail Pass holders can board that TGV INOUI  reference RLSOIX.          The trains 🚆 arrives in BCN SANTS Octobre 9.  16.34 thanks a lot for your opinion in this topic !

Hello, Im traveling from Copenhagen to Budapest and will therefore use an outbound travel day to do so. My question is, if I miss a train on the way to Budapest because of not being able to find it in the change time is it possible to take another train later that day? In addition to this, how do you do it manually in the mobile app, is there any problem adding another journey to your pass if you miss a train when it is on your outbound day? I’m also wondering how to do it in the app, when the other journey you have missed on the outbound day is still activated. Thank you in advance.

Hey!Last year we already traveled with interrail and thought we had everything under control…. I went this afternoon to the counter to book our first trip (already bought the interrail pass online) and they told me that it is no longer possible to reserver for trains going from spain to paris. i tried throught the app (not working) and also in the sncf page (I do not know how to link the ticket to my interrail pass). Can someone enlighten us 🙏? Thanks in advance! Marian

Hallo,im trying to make  a reservation for 04.08.23 from Bruexelles to Paris. But it seems  that  revervation system is showing the cost but i cant book. Is there an ohter way to book reservatiosn?Thx

Seat Reservation Eurail I have been trying to book seat reservations as required TVG Train - Annecy to Paris 9.29 - 13.14 11 Sep 2023I have tried numerous times today but each time I go to checkout I get this message.(Sorry, something went wrong. Please try again later or find another connection. This connection will be removed from your cart.)I have booked previous reservations without a problem.    Any advice would be appreciated. Thank you 

Hello, apologies for asking for help with this but I’m afraid I’ve made a newbie mistake with my Eurail Global 5 day pass.Rather than creating one trip to use as a folder I have individual trips for each train journey eg Milan to Tirano, Tirano to St Moritz (one day) then St Moritz to Zermatt (another day), Zermatt to Lyon (another day again) plus others to use my 5 days up.Will I need to delete these individual trips and create one overall “Trip Folder” and start again or will this situation still work?Being 68 and never having used Eurail before I’m pretty concerned to get things sorted.I have reservations for the Bernina and Glacier Express and having paid quite a bit of money some peace of mind that all will work well (when I really won’t know until we board the first train) does cause some anxiety. Not connecting a journey until just before boarding is leaving things later than I’d like but I guess it’s the way the pass works.Thank you for patience with yet another silly mistake.

I want a refund. Literally no train are available for the trip I wanted to do this pass is useless. The instruction to request a refund or to "deactivate a pass" are useless too and it says that Im not elligible for a refund even tho i respect all conditions. Is there any other way to get my cash back?

Can o travel from Prague to Vienna on a eursil

I with an Italy first class pass do I have access to the first class lounges?

Hi I have a train booked and a seat reservation paid already leaving Paris Disney to Lille Europe for a 9:01 train how would I go about changing the reservation to an earlier 7:50am train. I have already added the journey to my trip in the Eurail app. this journey isn’t until Thursday 3rd of August. I am just a little worried about the connection time from Lille Europe to London. Arrive Lille Europe at 10:17am departure at 11:35am might be tight clearing boarder inspection.  

Hi I have a train booked and a seat reservation paid using Eurail web site already leaving Paris Disney to Lille Europe for a 9:01 train how would I go about changing the reservation to an earlier 7:50am train. I have already added the journey to my trip in the Eurail app. this journey isn’t until Thursday 3rd of August. I am just a little worried about the connection time from Lille Europe to London. Arrive Lille Europe at 10:17am departure at 11:35am might be tight clearing boarder inspection.  

i want to make a reservation from warsaw to vienna but there is no price for it. is it possible to make a reservation anyway or should i look for another option? 

Hello When adding to my trip should I put each train in separately or the whole journey. For example I'm travelling from Ebbsfleet to Lille. Should I put this in or each train that I will be taking? (Ebbsfleet to St Pancras then St Pancras to Lille) Thanks

I'm looking for reservations in France for august. Deutsche Bahn said, there are no reservations left anymore.I don't have a pass yet because maybe I won't go by interrail. Therefore I can't check, if there are reservations left.I thougt that maybe there are reservations left on the interrail page. Does somebody know if there is a interrail reservation budget?