Get ready to travel

Hi, I’m planning an Interrail trip from Austria to France with my 4 children (13, 11, 7 and 6 years old).Therefore, I’ll have to buy 1 adult and 2 youth passes, am I right? Wouldn’t it be possible, too, to buy 2 adult passes for me and the oldest kid (13), then the others can travel for free? Thanks for your information.

Réservation price TGV 9713 Paris BCN..  octobre 9/ can first and second class cost thesame ( 27€).  ??

Hi, I need to book a ticket for a night train from Zagreb to Split in August. As you can see on this picture apparently I have to pay 9 euros for the ticket being sent by post + I will be already abroad when this ticket will arrive at my place. Can someone help me on that matter ? Is it better then to book this ticket directly when I’ll be in Zagreb ? Thanks in advance :)

I hope this is okay to ask here.I have a new phone and am moving my plans for Interrail from old phone. I have the rail planner app but no way to transfer planned trips, so am starting again.I had a trip planned from Vilnius to Bialystok on 23rd August. After doing research it seemed this train now ran daily at 12.10, and changing in Mockava.I can not find that journey in the app now and am getting concerned after making reservations.I am wondering if there might be an issue with the app. I added in the via Mockava and I get returns on the journey but all are dated July 6th. A list of 5 journeys, all that date.I tried searching Vilnius to Mockava - thinking I’d split the journey - and get a list of 5 returns, all dated 6th July. I have checked with PKP and this journey exists. Even if that journey had been removed from the pass it would still show? Something up with the app? I’ve asked on twitter but have had no answers.

I have a continuous 1st Class Interrail Pass and I want to take the 08.22 EC273 from Brno to Gdansk on Saturday 15th July (tomorrow). I went to the information desk at Brno train station yesterday to make reservations for the two legs of the journey which involve Polish trains and successfully bought a reservation for the Krakow-Gdańsk leg. However, the Czech lady I spoke to at the desk indicated that it was not possible to purchase a reservation for part-Polish section (Breclav-Krakow) of the Brno-Krakow leg of the journey.Can I still board the train and travel to Krakow without a seat reservation if I am prepared to stand all the way?If not, am I able to exchange or get reimbursed for the reservation I paid for (Krakow-Gdańsk) in order to make my journey on another date when I can reserve seats for the entirety of the Polish sections of the Brno-Gdańsk trip?

Hi all!  So I have booked seat reservations for my upcoming trip in August through the Interrail website however when I try find these journey’s on the app they don’t appear. Therefore I have had to add these as a manual entry! if my journey has multiple changes, do I need to enter these manually as one trip with the full start to finish location, or do I do this with where the changes take place too? For example if it was Berlin- Duisburg then Duisburg-Prague does it need to be put on the app like this or will Berlin-Prague be accepted? Also is there any way I can link my seat reservations onto my pass or do they just have to be kept seperately? Thanks in advance😄  

Hey trying to book Seat reservations through italy and france so that my trip doesnt take 24 hours, but when giving the passwordet information, my physical pass cover number doesnt work. Help!!!

There’s going to be 2 of us travelling toghether and we want to book seats from the “Rail Planner” App. The thing is that we have added two passes to the same device, but they are on different journeys. So when we make the seat reservation there is no record that there are two people and only one seat is reserved. How can we book both seats at the same time through the application?

Hi please help!!!I had selected to use today as a travel day on accident (13/07/2023) and I was meant to select tomorrow (14/07/2023)! I did not know that a travel day was used if it was on the app day of? Plus there were disruptions in services for the trains in Germany today anyway so it would not have been valid to use it today.  I need all my travel days and I really hope I can get it back! I’m not sure if there is a way I can contact someone from eurail asap or have this question flagged. I’m desperate as my trip comes to an end soon and I need my all my days! thanks for any help!! My booking reference is EU31389384

Does anyone know the extension for the RENFE number to speak to someone in English? I have tried calling the number but am unable to go through on my personal phone. When I previously called in my home country I had no problem getting through and speaking to someone. I have tried using a friend’s phone and can only get to an automated Spanish line and am having trouble figuring out how to switch it to English. Otherwise does anyone have advice for making the reservations for Barcelona to Madrid and Madrid to Lisbon?

Momenteel ben ik onderweg met mijn mobiele interrailpas met 7 reisdagen/ 1 maand.Ik heb 2 reisdagen gebruikt en nog 3 weken te spenderen van mijn maand.Wanneer ik mijn pas open en tik op " show ticket" staat er opeens "expired pass"!!!!!Hoe kan dit ?Betekent dit dat mijn pas opeens ongeldig is??En belangrijker: hoe krijg ik dit ongedaan????Help! Grt remy

[NEED HELP ASAP]Hi!My family and I (4 pax) will be traveling to Spain and Portugal this coming September up until October. We will be visiting Barcelona, Valencia, Seville, Madrid, and Lisbon, Portugal at the minimum. The trip starts and ends in Barcelona.I was wondering if the Eurail pass can be used for our transfers between the different Spanish cities? If yes, do the travel days have to be consecutive or can we choose different travel days within our trip? Is the Eurail pass even worth it for these transfers?Alternatively, can anyone recommend a better (and hopefully cheaper) way to visit these cities? I’ve just been considering booking individual train trips through renfe, but I was hoping there was a cheaper option.Thank you for your help!

Hello,I want to start my journey from Berlin to Basel tomorrow, direct connection, my residence country is Germany but the app does not recognise the outbound trip - so the ticket says it is not valid in Germany? What can I do? I didn’t find this question in the forum yet. Thanks for your help!=)

I will travel with my family, two adults and a 2-year-old child.I initially ordered two interrail global passes, one for me and one for my wife, as my child travels for free.But then, as I started to make group reservations, I realise I could not include my daughter because she had no pass. As many users, I was not aware that I had to associate a child pass with an adult pass to make a group reservation because your website is not clear and even counterintuitive (my daughter is 2 and the child pass is named “Child (4-11)”). It’s a shame, you should definitely clarify this !I found out in the FAQ that I had to ask a (85%) refund for my adult pass and order a new pass for myself and my child, which I did. My questions are the following :The initial order was for 2 passes, one for me and one for my wife : I asked to refund my pass only and would like to be sure the pass for my wife will not be cancelled (I only needed to replace one of the two passes to solve the problem of the child pass

I’ve heard it’s easier for a couple to each buy their own pass separately and download their individual pass onto their own phones. How easy is it for one person to reserve two seats together? Does each person have to reserve their own seat separately?

I could not find a precise answer to this question : most answers refer to activating the pass, but my question is whether I can add a journey on an active day (after I already completed a journey on that same day using my interrail global pass).Here is a concrete example : I use my interrail global pass to take a train, in the morning, from Hamburg to Koln (thus the pass has been activated, and the travel day associated with this journey is active). When I arrive in Koln, I decide to go further away and take a train, in the evening, to go from Koln to Liège. The two journeys are performed on the same day but the first journey Hamburg-Koln was planned and the second journey Koln-Liège was decided on the go. Can I add the journey Koln-Liège on my pass although the day is already active ?Mike

About travelling within the country of residence ?Does it include any journey starting from a city in your country of residence, whatever the destination (e.g. Liège-Koln) ? Or do you specifically refer to journeys within the country of residence, i.e. from one city in the country of residence to another city in the country of residence (e.g. Namur-Liège) ?Concretely, I live in Belgium and would like to know if I could use my remaining travel days to go from Brussels to Paris (directly) after coming back from a trip Brussels-Berlin (for which I will use my outbound/inbound days) ?Mike

I just looked out my reservations and looked again online. I found that the train on 24.07.23 from Milano Centrale to Napoli Centrale no longer exists. I have it reserved from 4:10pm to 9:13pm (train number: Frecciarossa 9551), but online I can only find a train from 4:30pm to 9:03pm (train number: Frecciarossa 9647).What can I do now that I have already paid and booked the reservation?

Why are there still no trains- night trains or any other- available between Hamburg and Stockholm on 24th/25th/26th/ 27th July? Does anyone know if they will still become available? Thank you for any help.

I am trying to reserve a train from Barcelona to Paris on 14 August 2023. Eurail website instructs me to go to SNCF. On the SNCF website, there is no way to reserve a seat without buying a ticket.Please advise ASAP. The train I wanted to go on is already booked!anne france

i planned to travel today. Due to the unexpected weather, so all the trains i want to take be canceled. it is possible that i can postpone my date?(my pass be expired today)

Hi people, I am new here,I am going away with my daughter, I live in the UK, so through my interrail pass I have booked us to Paris, for a couple of days ,a day trip to Belgium then back to Paris, then on the Friday of the 6 day trip a trip to Amsterdam staying at a hotel and returning to Paris on the Saturday 29th July  Eurostar back to the UK on Sunday  all accommodation booked all seat reservations made all arrangements made However Thalys have cancelled the part of the return journey from Amsterdam on the Saturday, the part that is cancelled is the Brussels to Paris part, I have tried and tried there are only 2 other trains that evening from Brussels (after we arrive at Brussels from Amsterdam)  no availability to book seat reservations with our interrail passes. Even tried looking to see if I could take different train from Amsterdam, but again no availability to book with our interrail passes.Is my only option to pay the nearly 200 euros for the full fares now ? which makes getti

Hallo,Die Anzahl der Passagiere 5 PersonenMutter und drei Kinder im Alter von 4 bis 11 Jahren und baby 2 Monat alt leben in Frankreich.Sie möchten Anfang August von Toulouse (Frankreich) nach Osnabrück (Deutschland) reisen, um uns zu besuchen, und Ende August zurückkehren.Ich weiß nicht, welches Ticket für sie am besten ist.Kann mir jemand helfen?Es stellt sich noch eine weitere Frage: Ist das Fahrticket nur für Reisen in die Hauptstädte inklusive, oder kann man das Ticket auch für Fahrten in Kleinstädte und die Nutzung von Nahverkehrszügen verwenden?

Hi ,Today, I arrived in Heathrow Airport in London but there is strike at the airport. I arrive at 430pm but only able to exit customs at 8pm. I rush to King's Cross Station to catch up the 9pm scheduled train to Newcastle. but unfortunately the train is left , because we are late.Our actual schedule for the eurail pass:1.My daughters bought tickets schedule at 9am from Newcastle to London in order to pick us up to Newcastle.2. My wife and I have booked the train tickets schedule at 9pm to Newcastle. But due to Airport strike, we are unable to catch up the train on time. Therefore, I try to cancel the pass, but I can't.Now 4 of us are staying overnight at London St Pancreas station due to the unforseen incident. I would like to claim for the tickets. Any advice would be great.Thank you. Looking forward to your reply. Kim Loong

Hello. I bought my Interrail pass through Renfe and I didn't get the confirmation mail. I do have the physical pass, but I can't use Rail Planner because I didn't get any mail. It's not in spam or anywhere else, it's just that Renfe doesn't send these mails (none of my friends got the mail either) and since I didn't buy the pass through the Interrail site, I can't just log in and check my order because it says I don't have any Pass bought, which is not true because it's literally in my hands right now. Therefore, how can I get the code needed for the mobile pass? I'm leaving in a week. Thanks in advance.