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can we use our europass to book a direct train from geneva to milan? or even the train route that makes one stop and goes from:Geneva ---Domodossolaand then Domodossola  to milan i see on eurorail website we can only book a train that makes two stops. do i need to call SBB to book the first one using europass? the SBB website does not let you enter the europass info. we are able to book the Domodossola to milan on eurorail website using the europass please advise and thank you so much for your help!

hello, i made reservations from my computer, but can not access them from the app on my phone, is there a way for me transfer them to the app

My July 4 Thalys train was cancelled from Brussels to Paris (Thalys sent me an email).  My eurail reservation shows booked with no issue or flag.  I already submitted a request for a seat reservation refund.  Do I just go ahead and book a new seat reservations right away? Or do I wait for someone get back to me regarding the refund/exchange.

I plan to go to Gstaad tomorrow (last day in Switzerland). The Rail Planner & SBB app is showing the Panoramic Express Train for my Journey from Montreux to Gstaad, while not mentioning 'mandatory' reservation. Moreover, the SBB app is also mentioning 'GoldenPass Panoramic' under the details.So I am getting confused that is it a regional train covered for free by my Eurail Pass or is it the the 'Golden Pass Express' requiring a 'reservation/booking? (By the way, I travelled on a Panoramic Express train from Breinz to Luzerne today)Moreover, I need following suggestions:1. Besides Gstaad, what other good places are there to make a stop-over & visit on this route/train?2. Other (nearby) good places, accessible by this or any other 'Panoramic Express' train?

We have booked several trains to go from France to the northern part of Finland via Sweden.It is indicated that the reservation are not mandatory (for example from Boden to Haparanda)..As we are travelling with our three children we would like to make sure that we can take these trains with our pass.Or is it preferable to make a reservation ?Thank youFranck

Hello we are currently stranded on train station, please help. Pass can’t be added. Error says: Your details don't matchYou can find the right last name and Pass number in your confirmation email. Make sure you have a mobile Pass and not a paper Pass. Already contacted eurail but they say reply is within 2 days we are already traveling T_TSo Pass cannot even be added, therefore not validated too. We are planning to do a lot of travelling, so this pass is absolutely needed and therefore we cannot move now. We bought 6 MOBILE passes, only 1 had this issue. We can assure that the details on last name and pass number is perfectly matched because we already use copy and paste over and over, and even used four mobile devices (iOS & Android) to try input the pass, the application is up to date. Please guide us on how to resolve this problem because when we go to the train’s local customer services here are extremely nonchalant, rude, and did not help at all. The issue is most likely from

Does anyone know if there’s a pass for someone traveling for more than 30 days but less than 60? I didn’t see anything.  And with the 15 or 22 days t itseems to be saying that it needs to be ‘straight’ travel days... like everyday which seems ludicrous! ...I’ve had a 2 month one before...but this year wont’ be starting train trips until 14th july...but leaving Euroipe end of August not Sept. 13.  my other question is about mobile pass and global pass. Same? I used touse the old paper type one in the past given SIM cards and WIFI  now I buy one...(sim card)  but wondered as I seem to hear different names for global pass too...cheerst.

Looking for a seat map for the Sthlm Central–Oslo S - SJ InterCity, Train 639, 8 Sept 2023, 15:30–21:24. Anyone have one or know where to get one? SJ customer service can’t or won’t tell me. There are two of us. Would like the single seat facing each other with table.

Hello, I live in France and would like to buy a global pass (7 days). For the trains in France, I know that I can take train to go out during 1 day and same for coming back.  But I would like to know if it is possible to cross the border with another way (without the pass) and take the day after national trains (from France to France) ?  Thank you 

Hello, we are a group of 28 students. We would like to go from Zagreb to Split, on July 9. Since it is not possible to make seat reservations for trains in Croatia unless at the ticket office in Croatia, I was wondering if we could risk it to book seat reservations only the day before, on July 8, because that is the date we arrive in Croatia. We are a big group so I don’t know if that is a good idea?Or is it a better idea to go by bus from Zagreb to Split and already book the bus tickets now, so we have seats garranteed? Thanks in advance!Paulien  

Hey, I would like to know how exactly the ticket and travel days work.Can I use one ticket for several train journeys in one night?  how do I activate a trip that I previously saved under “my trip” in the interrail app? how can I let the app know that I made a seat reservation for a planned trip so that it’s shown in the ticket? is there a maximum number of trains I can use in the 24 hours after the activation of the pass?

Bonjour,J'ai gagné un pass interrail France -Allemagne 1 semaine à utiliser sur 1 mois, lors de l'installation de l'application on m'a demandé de renseigner une date que je pourrais modifier ensuite.. j'ai donc sélectionné le mois d'août. Malheureusement aujourd'hui je souhaiterais l'utiliser la dernière semaine de juillet mais impossible de trouver comment modifier les dates du pass. Pouvez vous m'aider ?Merci 

Hi ! I booked beds and seats on night train on the OBB Nightjet website with the Interrail Discount. I didn’t ask me my pass number.As it says on seat61.com, the Interrail pass and the reservations are completely different things. What should I do for the reservation to be linked to my pass ? Should add it seperately on the app ? 

Hi, Me and my girlfriend bought ourselves the continuous global pass. I’ve added the pass to the app but i’m a bit confused about how to make the reservations with multiple passes. So for example we want to go from Warsaw to Prague, and there’s a night train leaving 19:40 on June 28th on the Polish train website (polrail.com i think). The rail planner app suggest booking through that website. My question is: if we buy a reservation through them, how will it show up in our pass? Are we just supposed to have the payment confirmation from polrail.com and add the train journey to both trips and both passes on the app? Or is there another way to do it? Thanks in advance!

We have ‘15Days in 2 months 2nd Class’ Eurail Global Pass and had reserved our seats with Eurail. Eurail in turn bought the reservation via Belgium National Railways.  We will be travelling from Paris to Frankfurt by TGV INOUI 9551 - 2. CLASS and the seats was automatically allocated. Change we change or select seats?   

Hi there - I’ve got a number of questions about the 3 month pass that’s currently on promotion - I’ve asked customer support a couple of days ago and haven’t had any response and can’t seem to find exact answers to a lot of the below - hope the community can help answer some of these questions! Pls feel free to answer individual questions if easier - however I’ll list them all in one place.Many thanks in advance!Questions: 1. As a family of 2 adults and 2 children under 12 based in U.K. - if we bought a 3 month continuous pass on the promotion ( ie. for the equivalent of 1 full price Adult ticket) - does this mean we can travel on the Eurostar as many times as we like during the 3months? And as long as there are available tickets on the Eurostar website - does that mean tickets are available for the Global pass too (or are there restricted numbers of tickets like frequent flyer tickets on planes)eg. we could do Lon-Paris, Lon-Amsterdam, Lon Brussels on 3 consecutive weekends? 2. Does t

 Hello All,I have a Interail global pass. I would like to book a ticket, a berth on the train between Augsburg in Germany and Ljubljana in Slovenia the Saturday July, 22th 2023 at 23.01pm. This sale on the OEBB website (Austrian Rail Company) is still not available. How can I buy this ticket ? ThankYou

Hello.  Total new person here so I apologize for asking questions.  I’ve done some searching and thought I had this all under control.  But I’m struggling!I am looking to make seat reservations only on a train from Salzburg to Luzern.   We have purchased a First Class Eurail pass and I was able to do seat reservations on the German Rail Website for our previous legs in Germany.   But I am struggling with the Austrian Rail website.    Can anyone assist with how I make a seat only reservation?   I’m looking at October and it looks like I could make one for some of the trains that have multiple changes but the ones with only one change in Zurich are all not available?  Also not seeing where you select the class you prefer.   Honestly don't care about the class but would like a seat reservation.   Is it possible that all those seats are booked already for the one change trains?Thanks in advance.

If I have Spain as my country of residence, and I travel once from latour de carol-enveitg to madrid through barcelona, and then I need to leave the country same way (Madrid to bcn to latour and then paris), this counts as my 2 allowed home country trips. But does it also count as a home country trip if I take the train from barcelona to montpellier and viceversa?I have the 10 days in 2 months global pass.

I made a reservation Paris to Geneva thinking it was under my 7 day Eurail pass.  However it was charged to my credit card.  What did I do wrong? How do I get a refund?  How do I properly make a reservation under my Eurail pass?Thanks for any advice.  

I am traveling to Italy next week from Switzerland. I have booked a few tickets (and downloaded PDFs) from https://shop.oebbtickets.at/I have an Eurail Pass & have the following queries:Do I need to validate my ticket somewhere? Do I need to have any documents besides my Passport? I got the PDF versions of the tickets. Do I also need to have A4 Prints of the same (as I received a message after purchasing the tickets to do so)? Requirement of my or my family’s photo?

Have booked Buchs SG to Zagreb sleeper but wondering if I could get on at Zurich instead  would we be able to access our compartment or would we have to sit in the normal part of the train  if there is one     

Hello!I was planning on doing an interrail with my friends through the Mediterranean coast countries. Our route would look like this: Galicia(Spain)-Barcelona-Mónaco-some Italian cities including Venice-Croatia-Montenegro or Albania-Grecce. Our pass is 10 days traveling within 2 months.Any suggestions??? Thanks!

I was travelling Interrail from London to Paris in May. I came down to London from Edinburgh on a Sunday and went to a concert at the Barbican .. everything was going fine.The on Sunday evening I got a Eurostar email - due to French rail industrial action my Eurostar next morning cancelled .. But there was a link to make a “simple rebooking” on the next available train .. so ok?No, not OK. The link for me did not work. It led me through a rebooking process that just led always to “unexpected error has occurred”.I was initially quite panicked .. I had nowhere to stay longer in London and had a hotel booked in Paris that could not change. I could do nothing until the next morning when offices were open.In fact, the next morning phone call to Eurostar worked .. I had to hang on the line for about 45 mins .. but when I got through I was rebooked on a train 2 hours later with no problem.My question though : As interrail users, do we just have to accept that we are not included in such autom

Hey! In August I will be traveling with Interrail for the first time.  But now I am a bit confused when I try to book a seat. The train I try to book is a night train running from Zagreb Glavni Kol. to Split. However, I prefer a couchette but I see that this is not an option. So I am guessing this is just a seat right? If so, does anyone know where I can book a night train that actually has a couchette?   Thank you! ☺️