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IC 312 Budapest-Graz was broken up in Szentgotthárd. Everyone who wanted to travel into Austria had not only to change, but also to wait for more than a hour, (instead ÖBB could have set-in a remplacement-train, but deceided it due to costs-reduction). But that’s not all, the regio-train stops much more often was ab Feldbach fully crouwded. So I’ve paid for the day without getting what I’ve paid. And Interrail refuses to give any compensation for, this is horrible. EURail Group shouldn’t handle with people who have paid more for extra comfort, should they? The next train should have been published in the teain-planner: RE 4721 Szentgotthárd-Graz Hbf (dep 13:04, Arrival at Graz: 14:53 has been published without time from Szentgohhárd (that name is weitten with Accent-aigu!). If someone looks at the EUrail-App, he/she thinks to wait untol 15:09 for the next train. Please add the times of the missing-trains of the line Graz-Fehring-Szentgotthárd, thank you.

I don’t know what happened but my birthyear is off by 1 year. I am already in my journey but plan to use my global pass in about 36hours. I am worried I might run into technical issues as I move from one country to another with this specific birth year detail.I have already sent a request from customer support but as I have searched in this community it would seem help is non existent. So many have the same problem and no one really has any good news from support.Is my journey screwed?

Hi,We are a family of four, planning to travel from northern Italy or western Austria to Stockholm at the end of June (with some stops on the way). I tried to book OBB nightjet from Innsbruck to Hamburg but their website indicated possible schedule changes for that time, and also said that schedule changes may appear with a very short notice. They also brought up a new cancellation rule which is way more strict that the usual nightjet rule (I know this because I have booked another nightjet for mid-June from Hamburg to Zurich). Do you have experience on similar situations, or better information on this situation? Does this mean minor changes like 30 minutes, or can it be hours, or really even cancellations of the whole connections? I would be grateful of all the help because the OBB customer service have not replied to my several calls.  

Hi dear travellers,I haven’t bought my pass yet (I’m looking to get the global pass), but I am a bit confused with how difficult it is to book trains and reserve seats and how reliable the trains are. So before I buy the pass I wanted to check:To book the tickets, do I have to search manually for trains on each company’s website and then book through there, or is there an easy hassle free way to book through the interrail app where you can book tickets and reserve seats all in one place? If manually, is this difficult to do? It seems a little overwhelming just from a first glance to coordinate the ticket and seats especially for night trains How reliable are the trains in Germany/Austria/Hungary/Chezch/Slovenia/Poland? Are they often late (i.e. should I always have a back up plan or always make sure connections are very far apart)? If a train is late and I miss the next connection, does it happen that you’re just stuck at the station in the middle of the night? Do I have to book very

Hey,jetzt habe ich eine neue Frage. Ich habe um 10:14 eine Reservierung für die Strecke Neapel-Catania getätigt und um 10:19 eine Mail bekommen, dass die Bezahlung nicht verarbeitet werden konnte. Trotzdem habe ich um 10:20 die E Tickets für die Reservierung erhalten. Ist die jetzt gültig oder nicht?Danke!

Hello, I am trying to make a reservation for an OBB Nightjet Train from Basel SBB to Amsterdam Centraal with my eurail pass. On OBB’s site, the route is available if I click the option to purchase outright, but it is not available when I select a seat reservation only. I cannot find it on partner websites (eurail, b-europe) either… I am frustrated because I purchased the pass with the intention of using it to book some of these night trains. I can select the intercity train that I understand is connected for only a 3euro reservation, but I would prefer a couchette to sleep on my journey. Any guidance on how to work around? I have thought about purchasing the cheaper reservation and upgrading later, but I doubt that couchettes will be available day of. Any suggestions? Thanks in advance!

Hi. Where from London, can I do the reservations for trains from HUELVA (SPAIN) to Paris? Thank you 

Hi, I’m a Dutch student who is going to study next semester in Germany. I currently have a Dutch drivers license wich is a valid ID/proof of residence in the Netherlands. However perhaps it is better to transfer my drivers license to a German one. The question is: Would a German drivers license proof my residence in Germany (since it has the municipality who is issuing the license on it) instead of my Dutch ID card so I can get a global pass with as home country Germany?  

Hi,I have a question regarding meals on euro trains. I am travelling from US to Interlaken in April this year  with family. We are then travelling from Interlaken to Paris in eurorail train. I bought first class passes for my children and my husband. My question is if the departing time from Interlaken is at 12:15pm, do we get lunch served on the train? Will that be included in the first class pass or do we pay for it? Either way, I would like to be prepared for the train ride especially with kids. Any advise is greatly appreciated.thank you! 

Hello, I bought it through Global Pass.I need to renew my passport, can I make a reservation for a seat on https://www.eurail.com/ ?If I activate the mobile pass, will the reservation information I purchased be transferred?I want to make a reservation quickly because I think I'm entering my passport number when I activate it, but I can't.I'm worried about whether I can renew my passport first, activate the pass, and reserve seats.

Hi guys, I was organising all my tickets/seat reservations (I am a Eurail Global Pass holder), and noticed I have 3 reservations from DB don't have any barcode/QR code on it. They don’t seem to be the tickets, I only have booking receipts attached to the emails of my booking. In the My Tickets section of the DB Navigator App, there aren’t any where showing any code either apart from the booking reference number. So my question is, how would my tickets be scanned at the train station or on the train by the operators? Thank you :) 

Bonjour, J’ai acheté le global pass 3 mois, comme je dois l’activer de suite avant la date d’anniversaire. Pour l’activer, je compte faire un aller retour à Paris - Londres du 1er avril au 3 avril. Est ce je peux utiliser à nouveau le pass par exemple au mois de mai pour faire Paris-Milan ? 

I am trying to book the Eurostar with my Global pass. It’s Amsterdam to Brussels and Brussels to London. I can’t book both legs on the Eurail site. I can book the first leg there and the second leg at b-europe.com.Will that be OK? 

My interrail pass expired and I bought a new one. Since I activated my new pass I haven't been able to make seat reservations. The interrail website says my pass isn't valid - but it is. 

We just purchased global Eurail first class passes and trying to understand how to reserve travel for rail/train and ferry from Rome, Italy to Mykonos, Greece. It’s my understanding the ferries are included and would appreciate insight and specific details. Thanks!

https://www.interrail.eu/en/book-reservations#/generatePassCoverNumber I’m new here and i have to book a train trough Stockholm-Copenhagen. On the interrail site it says that for some reasons i cant book the reservation. Went to SJ and theres a lot of seats not taken for that train. But on SJ support it says you need a paper pass with a cover number to be able to book only the seats on SJ. I saw this generate pass cover number thing and i got a code, but im wondering if its legit and i can write it in and use it? Or if they will ask me about it on the train? I’m sorry if its a confusing question but i’ve had problems with interrail all day and is currently kind of stressed hahaha… thank you!

Hello, I'd like to ask, Is Eurail Global Pass covers a journeybetween Copenhagen Central and Malmö C? (36 min.) It must be happy when I got an answer or solution.Thanks Million.

Hi, I recently bought a Global Pass for two months in a sales action, where you could buy it for half the price. I want to cancel this Pass and went the usual way for cancellation but I could not get far. I can’t find any info on whether my “Sales”-Pass is refundable. Can you help me? Thanks, Jakob

We are all Australian citizens and live in Australia but will be travelling on EU passports.  I know we can buy a Eurail pass but it says we need to bring an official doc proving residency of Australia.  What docuemntation does that include? A valid drivers license?

Hola hola, quisiera consulta si las reservas de asiento es un costo adicional?

Hi Everyone, I am trying to book seat reservations for multiple trains with a eurail pass and was wonder what the best places to book would be?The trains are from:San Sebastian to Paris, Paris to Amsterdam Munich to Salzburg Salzburg to Venice  Thank you! all suggestions would be greatly appreciated.  

Travelling from Paris to Rouen, Monday 22nd May. Have Eurail Pass.Specifically trying to book TER 3119 but I have also tried to book other trains earlier and later. Some of them seem to require reservations and some not. (According to Eurail)In each case, when I try to book a one way journey Paris to Rouen on their website via my home computer there is no option to add it to my shopping cart. On the phone app it lets me add the train service to “My Trip”.Question 1 - Does that mean I can board the train?Also, the Eurail website and the phone app both say a seat reservation is required for this particular train. I looked up the train service on SNCF and confirmed this. I also read elsewhere (Seat61 I think) that TER trains are included on the Eurail pass. So that means I can just board the train I presume and do not have to pay any extra (except of course for a seat reservation).  BUT - and here is my question #2: How do you buy the seat reservation? You can’t on the app and you can’t v

Hello! I am planning on going to Italy for about a month. However, the Italy Pass is more expensive than the global pass. Can I still use the global pass to only travel around italy? I mean, I’m not going to any other country.

I purchased two 1st class, 6 day Poland only eurail Passes for my sister and I for travel in August.  I have the Rail Planner app loaded on my phone and both passes loaded but not activated.  My sister is technocologically challenged.  We live in different states and because of that it is easier for me to purchase the seat reservations so that we are traveling on the same trains.  Can she also load the app on her phone before we travel so that she can show her own phone with her daily pass? (she is going to visit me soon so I thought I could load it on her phone at that time)   I wasn’t sure if it was allowed because it is already loaded on my phone.A couple of other questions-When looking at the https://www.intercity.pl/en/ website to purchase seat reservations it is only allowing me to select one ticket at a time. I select two passengers but as soon as I select Eurail/Interail in the discount drop down it switches to one passenger.  Does this mean they need to be booked separately? o

Dear Interrail community, We would like to book train tickets to Edinburgh from Nice (France) on August 04th. The routes are as follows: Nice - Paris (SNCF)Paris - London (Interrail)London - EdinburgWe have already booked tickets for the Eurostar train (Paris-London)For the Nice-Paris route, Interrail has proposed several departure times. We are interested in the train that leaves Nice at 07:57 to arrive in Paris early enough before taking the Eurostar train.The problem is that this train is not proposed on the SNCF website. We read on your website that the timetables may not be up to date on the Interail website. Therefore, the train leaving Nice at 07:57 would not exist. However, how to know if a train will be proposed by Interrail to arrive in Paris with enough time to take the next train to London? Thank you in advance.