To ask all about our Passes, reservations & more
Recently active
Hello, When I booked the Eurail pass, I mentioned the given name (first name + middle name) under the first name section specified in the passport. I reserved the seat for an OBB Nightjet train directly through their website and during that time I specified only my First name. I did not include my middle name. So now the pass shows the name as my first name + middle name and the reservation ticket shows only my first name. Will it cause any issues while I board the train? Please advise.
Travelling from Rome to Polignano a Mare in September 2023. Will leave from Termini Station inRome. Will probably get a rail pass as going several other places. Is there a direct train or do we need to transfer somewhere? Any thoughts on how to get there is appreciated.
I am trying to understand what you get with the First Class Eurail Global Pass ticket. We will be travelling from London to Rome via train from the last week of April through to Mid May (a little over 3 weeks). We are going from London - Brussels - Paris - Geneva - Zurich - Venice - Florence - Rome - Amsterdam. We have not yet purchased our global pass, but If we purchase first class global pass do we still have to pay for the standard or first class seat reservations? For example, the app states that we have to pay an additional 44 dollars per person for first class tickets on the Eurostar from London to Brussels. Similar examples of needing to pay for a seat reservation include the trip from Paris to Geneva and all the trips in Italy. If we purchase a First Class Global pass would we still have to pay these seat reservations and if so would they be less than what is shown in the App?
I noticed this morning that my account on Eurail.com and the Eurail Rail Planner app are not matching. For example, my trips don't match on both platforms and the seat reservations I made and paid for on the website don't show up on the app. Did I do something wrong? How should I fix this? Thanks!
I made a purchase for the pass to the greek islands and today i received a e-mail saying that the order has been shipped and our pass cover number to make the reservations.I tried to do the seat reservations through the Hellenic seaways site and there is a box where you have to fill in your discount details and I give the pass numbers of our activated greek islands pass. However, when I get to the point when I want the payment to go through, a box flashes up saying that “The document number is not valid”, but i’m using the number they gave me in the e-mailWho can I solve this?
Hello, The Interrail website states that Interrail Global Pass holders do not pay the regular fare for certain ferry crossings from Bari to Patras, but are charged surcharges, taxes etc. Is that correct? Has anyone done this crossing before and know how much it costs with the Global Pass?Thank you!
what is the easiest way to book paris gard de lyon to bellegarde with a global pass?
I would like to travel from Dusseldorf to Warsawa and back for 3-4 days. What kind of pass do I need?
I am booking a train from Paris Lyon to Chamonix-Mont-Blanc14:59 Wed 17 May 2023and cannot figure out where to put in the Eurorail global pass number? So frustrating. Any help would be appreciated.
Bern, Switzerland to Munich to Vienna to Prague to BerlinWould the Eurail Global pass include train connection to those countries above as well as intercity transit within those countries?
Why can't I get a QR code loaded into my passport? What does "manual entry" mean? What do the abbreviations on the ticket mean
Hi there, I’ve booked two sleeper cabins on the OBB Nightjet from Brussels to Vienna at the end of July, for my family and me. We’re arriving into Brussels Midi on the Eurostar from London at around 16.00. I didn’t realise but I’ve booked the OBB Nightjet to Vienna from Brussels Nord, when it does actually start from Brussels Midi. Do you think I should try to change the booking so we get on at Midi or just leave it that we get on at Nord??It departs Nord at approx 19.43, we arrive into Midi at approx 16.00. Many thanks for you help!
I would like to buy a global pass. But I can only use it if I can make certain reservations on my itinerary. But to make reservations, I need to provide a pass number.Can I buy the pass and the reservations at the same time?Or, if I have to buy a pass first, can I get a full refund if there are no available reservations?
I want to travel from Lithuania to Lisbon (Portugal) , clean travel time is 42h so its like two days? Or make it simpler, if you travel 2 countries in 1 day, thats still 1 day in pass? Thanx guys
my wife and I are travelling to Italy on 21 September and we have a 6 day Italy flexi pass and then a week later we friends joining us and they will have a 4 day Italy flexi pass. can I have them on my rail planner app or will there be issues. from the time they get there we will travel together
Hi, trying to book from Barcelona to Montpellier. Done everything right on the app but it falls over when paying by credit card—also tries PayPal. This also occurred in France and ended up going to the train station. But Barcelona station cannot help—-they just say go on line. I want to leave this Sunday. Also we have many trips across Europe and I would like to use the app and website rather than going to the station all the time.. The message says—-something went wrong please refresh—/but this did not work. Cheers jeff
Our trip to Italy and France will be broken up by a two-week Mediterranean cruise. Is it advisable to purchase two 15-day passes, (15 days before the cruise, and 15 days after), or another pass option?
I have added some journeys to the Eurail app on my phone. Some of these journeys did not require a reservation so I have no other evidence. But when i go to “Show Ticket” there is no ticket showing. I find this worrying and had Ive have known the whole process was so complicated I would have flown. At least with an airline you can see your ticket in advance.
How do I add a second pass of my wife to the rail planner app ?
Hi, can we use our 50th anniversary flash sale tickets to travel from our home town of Worcester to Paddington, stay overnight with our daughter then catch Eurostar to Paris using our pass for both rail journeys? Is this allowed in terms of the one journeys out and one journey in rules? Thanks, cannot find clear answers elsewhere John
I will be activating my 30 day pass on April 7. I have inadvertently purchased tickets for a time period after my pass will expire. I’m assuming I won’t be able to use those tickets?
I want to take a night train from Munich to Venezia.It leaves at 23pm and arrives 8am next day, so I would need to take this one because of the way I’m managing my travel days. However, when I try to purchase the seat reservation it shows me an information like in the picture below.once I cannot buy the ticket, I was wondering if I could just take the train without seat reservation, once I have no other way to make this trip
Hi! I am planning on travelling to Switzerland during my 3 week trip during August but I just wondered if anyone had any recommendations on their favourite parts/ must see destinations? we have been told about Interlaken, Lauterbrunnen and Grindelwald however we are going from switzerland to paris so also wondered if there are any amazing destinations more in the west. Any reccomendations will be gratefully recieved! thank you all in advance:)
Hi there,Been having trouble sorting out my travel from Istanbul back towards the west. Have Istanbul to Sofia all sorted but in the app Im having to go hopping from Sofia - Vidin - Arad - Budapest - Zagreb. When I could really do with going through Belgrade or Sarajevo, cutting down several hours on my trip to Zagreb. All help appreciated! Also still no trains out of Greece? Have accepted needing to fly from Thessaloniki to Istanbul but confirmation welcome!
hello!Today I made a purchase online of a pass to the greek islands for me and my friends.I was gonna reserve the ferry and i nedeed to put my Pass ID but I don’t have any.I only received by e-mail the confirmation of my order with our names and our purchase and when will arrive to our houses.Is the number on the phisical pass? So i can’t reservate my seat until the pass arives?
Ranks & badges; how do they work?
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.