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Where and how on the app do I add my sister and her husband to make seat reservations together.

Hi, I am so confused. Can someone tell me the difference between the fix and flex ticket ? If I was to choose the flex ticket would it give me the chance to travel till 2024 (for 30 days when I spread it over the year ) ? If I choose the fox ticket how many countries can I visit ?Thanks in advance!

If anyone could assist me in booking train travel that would be superb!  I have the trip in the Eurail App Planner but cannot finalize and pay for the reservations in the planner.

Helloi am a UK resident and bought a 3 month Interrail pass. My UK passport is nearly full. I also have an Australian passport. Can I use my UK passport for the Interrail pass and my Australian one at the relevant borders?ThanksMartyn 

Hi,due to the French strike on 19. Jan., the first day of my eurail pass for 4 days are not able to use on any train I have already booked. However, the day has already been activated, and now it’s only 3 day left. I wondering if I can get a extension?

Hello,i won an Interrail Pass this week. In the formula i filled out 3 months ago, i clicked on group pass so i can take my friends with me. How does this work? Can they go with my ticket as well, without paying ??

I will be travelling UK and Europe this coming summer (July 11 - Aug. 23), and I don’t need the pass in the middle of this schedule. I’ll be visiting London - Axminster - Crediton - Birmingham. Then flight Birmingham - Dublin - London, where I’ll spend 5 nights. I need to save money on trains and the tube, so I need some kind of pass during these 17 days.I fly to Geneva, where I don’t need public transport since I will be visiting friends.Finally, I will need a eurail pass for the next leg: Geneva - Paris - Vimy/Courcelette - D Day beaches area - up to Bruges - Amsterdam.I could use some advice about the eurail pass and how to split it up. Would it be cheaper/better to do a Britrail pass in UK and Eurail pass in Europe, or should I split up the Eurail globla pass?Thank you in advance!

Hi everyone couple of questions about seat reservation.  First off due to the strike in France part of my journey tomorrow to Strasbourg was not going to be possible so I booked a reservation on a non stop service.  I am currently in Luxembourg and i dont have access to a printer where I’m staying the interail email says to print ticket.  However the ticket says print or show on mobile device.  My French isn’t very good but I was able to read that I also translated it to make sure.  Will i be allowed to board with my ticket on the phone or do i need to try and find somewhere to print the ticket? Another question im trying to book a ticket through PKP website for Poland and its asking for my pass number it says please indicate the series and number of your ticket and if in doubt check the guide.  Ticket no.  when i look at the guide its showing me a picture of a qr code with a number underneath from what looks like the mobile pass.  I have a paper pass so im confused if its looking for

Hi there, I’d like to change my invoice address. How do I go about that? I can’t seem to find it in my account nor have I found any related questions amongst those already asked. I have a Mobile Global Pass so I’d only need a change of the address in the invoice PDF. Thanks much!

On January 11, 2023, with a friend in Eurail pass, I took the train 1. from visp to milano centrale (08:33 -> 10:40) and 2. from Milano Centrale to Firenze S.M.N (11:10 -> 13:04). reserved a seat. I want to change the time of the first train and get a refund for the second train. I checked trenitalia's refund policy and they have rules that allow refunds and changes.

If I purchase 1 adult and 3 senior Eurail Global passes, can I manage, schedule, make seat reservations for all four, etc., using the Eurail app?

Buongiorno, siamo una famiglia di 6 persone e la prossima estate vorremmo fare un viaggio di circa 10 gg su 4 capitali europee è possibile portare anche il nostro cagnolino di circa 10 kg?

Hello all, I plan to travel form Bucarest to Istanbul with the Bosphorus Express the 5th of may And then from Istanbul to Bucarest the 10th of may. Do you know if the train will be running at those dates ? Seems like yes based on this :https://www.bdz.bg/en/a/sofia-istanbul-sofiaBut i would like a confirmation :) Thanks,Marc

We’re travelling from the UK to Italy this year. We used to be able to select our seats with Senior Global Passes but have now discovered this has all changed. We can’t use SNCF or Trenitalia to do this anymore. Why is this? Does anyone have any suggestions how to get round this? Thanks

Bonjour à tous et merci pour ce que vous faites et pour votre réactivité ☺️Je viens de me procurer un pass Interrail global 4 jours/ mois.  Je vais voyager avec mes deux enfants de 8 et 4 ans.Mon premier voyage c'est du 17/02 au 20/02.17/02 Lille- interlaken : j'ai déjà réservé 3 sièges , je les ai directement acheté sur interrail planeur, même s'il fallait payer 6 euro pour les 3 réservations c'était plus simple que la réservation sur SNCF.fr je n'avais pas trouvé de réduction Interrail et ça me proposait que le tarif plein.- Mon premier soucis et que les e-billets  que j'ai reçu uniquement sur ma boîte mail , n'apparaissent pas sur mon rail planeur , et je ne sais pas comment les associés à mon pass et les activités avant l'embarquement...pourtant ils disaient bien que j'allais les recevoir également dans my pass. .dois- je contacter interail par mail ?- Ma 2ieme question est que les prix du siège qui apparaît au début est différent de ce qu'on paye ..par exemple : Lille -interlaken.

Hello,I am total newbie here. What is the shortest way to travel from Finland to Malaga, Spain with train and no ferries if possible ?  Are there any routes from Finland to Spain without ferry but if not then what ferry? I want to know what type of Global Pass to include. Every option needed. You can show me the link to existing faq and remove this post to the right place if this is out of any category. Thanks,-Antti-

I am trying to book a senior ticket for use in June, after i turn 60, however the booking process will not accept a June dob. Can anyone help?

Hello! I’m traveling through Europe from April to May, and I’m getting ready way ahead, and working on a schedule. My question is simple: I’ve understood how the global pass works and I already have the trips selected, I’m just about to reserve the seats.  My question is… How do train times work according to time zones?For example, on Sat. 22nd April, I will travel from London to Verona. One of the trains I’m reserving leaves London at 07:55h and arrives to Paris at 11:27h.  The thing is that Paris (and mostly the rest of Europe) timezone is +1 hour than the UK.  How does this affect my train times?  If the app says the train leaves at 07:55h, does it really leave at 06:55h (UK time) and I must do all the movements for security control and pasaport checks an hour before the schedule I’ve planned? I hope you can help me!

Good day everyone.I just want to ask regarding the Eurail pass.My question is this:-Once we have bought the Eurail pass, do we have to reserve seats before boarding the trains from one country to another? For example, we will be traveling from the following places:        Milan → Rome        Rome→ Florence → Pisa → Rome        Rome → Milan        Milan → Venice → Milan        Amsterdam →  Brussels → Amsterdam       Amsterdam → London       London → ParisThank you so much everyone in advance for your responses.  

Hey there!Like others here, have beens stuggling with seat reservations throughout my travels and ended up having to book flights. Also that we have ended up on separate trains hours apart despite many spare seats on trains.Just reaching out to see if anyone can assist with any tips for getting from Amsterdam to London on Jan 3 for 2 people on class 2 global passes. Have been trying for months and looking like I might need to do a bus!Have tried the b.europe website and going into ticket office at train station.Many thanks for any tips or help 

Hi, I boarded a Belgium IC train today with my eurail pass to travel one stop (4 mins). We boarded a minute before the departure time. After boarding a very angry lady came up to us and told us we couldn’t board the train when it’s departing. The doors were open and it took a minute before the doors shut when we got on. She said we’d be fined for this, but couldn’t explain when we can and can’t board when the doors are open. Does anyone know what the rules are here? Additionally, she said I couldn’t travel with my Eurail youth pass on Belgium trains. I explained I was 27 years old, and she said that doesn’t apply in Belgium and only 25 years old or younger are allowed to use the eurail youth pass in Belgium. She told me I could be fined for that, and that I need to contact Eurail to get an explanation why they sell these for Belgium trains. Can anyone here provide clarity on why eurail sells youth passes advertising they’re for 27 and under if they’re not allowed in Belgium? Thanks,\-

Why can I not find the Paris (Austerlitz) to Nice night train to make reservations? It’s not available through the Rail Planner app, it’s not available in the Eurail reservation system and it doesn’t even come up when I try through the French SNCF website. Yet SNCF has a whole page devoted to the Paris to Nice night train, with train times and train numbers. This would appear to be a valid route -- why can I not find it and book it?(My plan is to travel only using night trains and this is supposed to be the very first leg of my journey. Frankly, this is not a great start if I can’t even book the first day of my trip.) Thank you.

Hi . Can you book Seat Reservation for Eurostar at Ticket offices in UK Main stations e.g Derby or Leicester?

Hi, I’m hoping to do the following route in June/July, through:Lisbon Madrid Barcelona Nice Florence Rome  NaplesLooking online, I can’t find train links between them all - I’m open to stop through other places along the way, these are just the ones I definitely want to stop by but I can't find any out of Lisbon, or from Spain into Italy. Could anyone suggest where I would find out what route/ trains are possible, as the ones on the rail map don’t then appear in the websites route searcher, and when I should book them? Is it that I need to buy the interrailing ticket and download the app first, or am I looking too early?Thank you!  

Ciao a tutti ho in programma di fare un viaggio il 20 marzo 2023, vorrei sapere come mai quando vado sull’app Railplanner, la tratta che va da Padova a Vienna dalle ore 23:45 fino a 8:52 mi conta come 2 giorni di viaggio quando dopo la mezzanotte non faccio altri cambio treni