Get ready to travel

HI everyone,I am taking my kids to Europe this summer and am trying to figure out whether to get the 10 day or 15 day pass.  We will be starting in Spain and heading north. We plan to stay in Madrid for 8 days, and I would like to take day trips to some of the nearby smaller towns. I’m wondering, in your experience, whether it would be better to buy the 15 day pass and use those extra days for those day trips or if I should just buy the local fares and stick to the 10 day pass.  Everywhere else we travel, we will be with family or friends so train travel is only needed to get us to those next destinations, not travel in and around the other cities.Thanks so much for your help!

I purchased the Eurail Pass and requested a refund, and in the meantime, I purchased a Eurostar ticket. Can I use Eurostar tickets in this case?

I’ll be visiting 5 cities in March. When planning my trip on the Eurail site, I said that there will be 4 travel days. When selecting the pass, it suggested that I may not have enough travel days planned, and suggested I get a 5 day pass. I’m a little confused...does it not take into account that the city in which you start from does not need to be traveled to? I arrive there on a plane…Or is it suggesting a 5th travel day in case Things Go Wrong?

Hi,Besides the higher refund when you want to cancel the pass, are there any other benefits for the PLUS option? I.e. cancellation of trips just before planned travel or is this just the same as the ordinary pass? Geraldo  

Dear all,I want to buy an Interrrail pass for 5 days in one month for Switserland. Can I use the 5 days whenever I want within the chosen month or do I have to use the  5 days sequentially.I noticed that for a global pass consecutive use is not required but I couldn't find the answer for the one country  passes.Thanks,Threes

Hello! Happy new year! I would like to ask you if there is itinerary between Vilnius and Riga

Hi I was just wondering if I could sit at second class with first class ticket,cause my friends are second and I bought first for the luggage holding,and I want to sit with them

After much research into mobile paper vs. paper pass, I am leaning towards getting a paper pass just for simplicity’s sake and ease of use. However, I am still confused as to how I would make reservations on train in France for example WITHOUT buying an entire ticket from the native train company in order to get a seat reserved. Is it possible to make a reservation through the eurail.com website WITHOUT a mobile pass even if you own a paper pass?The situation I’m in is I’m from Canada and will be flying to France sometime soon but I dont know how to make a reservation on the TGV trains in advance if I had a paper pass. I assume showing up to the station one day early would make my chance of getting a seat reservation quite slim, but if I can't purchase a reservation in advance (ie on the eurail app or website), I might be in a bit of a pickle. Thanks for any help!

Hi, how do we request a refund for a ticket order that was not delivered on time? Thank you. Alice Suchá

What’s the difference between both passes/the sites that they’re being sold on? One pas from ‘my interrail.co.Uk’ is £189 whereas the other from ‘interail.eu’ is €226/£199. I know it’s only £10 difference but just checking that both would be valid. As I’m from the Uk should I be using the one from interrail eu? 

Hey guys so I have already contacted customer service on the issue and they are taking a while to respond which is a little nerve wracking. If worse comes to worse...will it actually be an issue to have the wrong birthday when it’s time to travel?

Hey, I need to get from Sofia, Bulgaria to Thessaloniki, Greece in May 2023.Any suggestions which bus company I have to choose because there are no trains, or any websites I can go to? Plus do I have to reservate beforehand and how much is a ride?

I was born in 1995 - which makes me 28 in 2023. Do I still qualify for a youth pass as long as I purchase and use it before my birthday at the end of the year? I.e. if my birthday is on the 11th of December 2023, could I still purchase and use the youth pass for travels starting and ending before the 11th of December? TLDR : Does Eurail consider the year you were born in or the specific date to determine your age?

We're planning an Interrail and we want to visit the cities shown on the map, but we don't know if a 10 travel days in 2 months pass will be ok, or if we need to skip one city. Interrailers, is this pass OK? The thing is, the interrail website recommends the Global Pass (10 travel days within 2 months), but the Rail Planner App seems to tell we need more travel days, as it displays that (+1 day) sign

Hallo miteinander!Ich würde mir gerne ein Interrail-Ticket kaufen, habe aber Probleme bei der Bestellung. Wenn ich im Warenkorb auf “Zu Angaben zum Reisenden” klicke, passiert nichts. Daher kann ich die Bestellung auch nicht abschließen.Ich hoffe, ihr könnt mir weiterhelfen.Viele GrüßeMaria

We are looking to travel from Lyon down through to Pisa with our two children in July / August this year. We would be looking to go from Lyon, Cassis, Nice, Savona, Genoa, La Spezia, Forte Marmi Sera and end in Pisa, so 7 days of travel. Would the family ticket covering 7 days within 1 month be the right ticket? And would it be right that we would then need to select dates of travel ahead of time and stick to those dates?

Hey, I am planning to travel to Croatia soon bit I can’t find any connections to or from Croatia in the interrail app. I was able to plan a trip through Croatia in Dezember in the app but now when I try to search the trip again the app says there are no trains for that route. Does anyone know why there are no connections for Croatia in the interrail app ?

Hello. I’ve bought a Global Flexi pass (4 days) and prepared a trip only for two days. Then I connected my pass to this trip and activated it on the day of travel. Everything went well. Now I want to continue with my travels, by adding a travel day. The problem I have is that when I create a journey I can't connect it to my mobile pass. Only paper pass option is offered. I do not know where the problem is. The only thing that comes to my mind is that I should have all four days planed before I activated my pass. Hope that is not the case otherwise interrail looses all the beauty and spontaneousness of traveling.Can somebody please help me. I wanna be able to continue my travel.Thanks, Biba. 

Hello. I’ve bought a Global Flexi pass (4 days) and prepared a trip only for two days. Then I connected my pass to this trip and activated it on the day of travel. Everything went well. Now I want to continue with my travels, by adding a travel day. The problem I have is that when I create a journey I can't connect it to my mobile pass. Only paper pass option is offered. I do not know where the problem is. The only thing that comes to my mind is that I should have all four days planed before I activated my pass. Hope that is not the case otherwise interrail looses all the beauty and spontaneousness of traveling.Can somebody please help me. I wanna be able to continue my travel.Thanks, Biba.   

Hi there,I ask this question in regards to the cancellation and refund policy. I have read that refunds are different for eurail passes when they are promotional, however, I would like to know if a SALE (ie the winter sale) degrades the standard pass to a promotional pass, and then promotional pass refund rules would apply.

Hi all!I am planning my first ever interrail adventure and i’m torn between the 7days within 1 month or 22days pass. I will be travelling for 3 weeks and am planning to stop in around 6 cities (Lyon, Paris, London, Brussels, Amsterdam and Vienna). Now i am wondering if the global pass is also valid for public transport (busses, metro, tram etc.) within the cities.  If so, i’d prefer the 22days pass. Do you guys have any tips and recommendations? Thanks so much! :)

If I buy a 4 day pass can I use all 4 days in uk 

When I check out for a global pass, the only option it gives me is mobile -- no way to get a paper pass. How do I get a paper pass? I’m in the USA. 

Hi all, simply question (?) that I can’t find the answer to - on a ‘5 day pass in a month’ is it a calendar month or 30 days from the first train. That is, could my first train be on 25 April with the last train on 18 May or would they all have to be in the same calendar month?Thanks,Davide

Hi guys,I would like to check the price of a reservation for the new night train operated by ČD from Prague to Zurich, for traveling from Dresden to Basel.Although it goes under the name RailJet, it is not possible to check the tickets on the website from ÖBB, probably because it is run by ČD. On their website I could at least by the ticket, but not just the reservation. ČD customer support answered me that I can buy reservations only on the counter, which is not an option for me since I do not start in the Czech Republik.Last but not least it is available on the reservation tool from eurail.com, but there I am not able to see the final price without an interrail pass. It shows “Bed in 6-berth sleeper: from €36” (For the EN 40458 on 24 Feb). Since I am currently investigating if the purchase of a pass makes sense for me, it would be necessary to know the correct price for the reservation.Can anyone help me out? Best regards