Get ready to travel

Hi, I am trying to book seat reservations for the Eurostar on Monday 12th December. Paris to London. It keeps saying trains are not available for that date. I can book up to Saturday the 10th but not Monday the 12th. I Have been trying for two weeks now. Looking for help

Hi all - looks like there are no seat reservations available from London to Paris on December 16th. We can go any time on December 16th, or any time after 5pm on December 15th. We have 2 Eurail global passes and have managed to reserve all other trains.  Are there any alternative routes? I’m looking for other options than the $260 ticket from Eurostar :( 

Hi, I did not know about how to book reservations and I just added Paris to London train for 26th December to my pass. But now it is showing that reservation not available and its unavailable for 24th, 25th and 26th December for any time. Is it because the Eurostar train is sold out or is it that the train is not operated on these dates. are there any alternatives for me? Plese help. Also when I added the train to my pass it gave me a QR code. Will I be able to get any help at the station itself with that QR? or maybe board the train without reservation and just the QR code.

HiI've just payed my 15d/2m pass BUT in my account i see the ended day 11 of January!? What's happened? Thank You all in anticipation

I’m trying to use my Global 1 month Eurail pass to book a train on Trainline.com but dont see how to add my pass? The train isnt showing available on Eurail.com but is available on Trainline.com.  Travelling from Paris to Milan.   Thx

My wife and I live in the U.S., are 66 years old, and our dream is to visit several European countries by rail in May 2023. I have been operating under the assumption that we could buy the correct Eurail passes, and make the necessary Reservations all through the Eurail website or app and we would experience minimal frustrations during our trip. However, after reviewing posts by this Community, I am learning it’s not that simple. Many countries and rail systems appear to have their peculiarities and requirements. I fear that instead of this trip being a wonderful adventure, it may be a frustrating nightmare! Honestly, for the inexperienced rail traveler, is my assessment more or less correct? What advice can you offer that may alleviate my concerns, and help make this a positively memorable trip?   

Hello, I was looking into buying tickets for me and my family (we are all Brazilians). We are planning on going to France, The Netherlands, Italy and Switzerland. The thing is I still don’t know which type of pass my boyfriend would need. He was born in brazil and has always lived in Brazil. However, he has a dual citizenship and his only valid passport is the Portuguese one. Would he be eligible to buy a Eurail? What are the acceptable documents to prove your country of residency? 

i would like to buy the baden-wurttenberg tickets for 1 day to travel around stuttgart, wondering how i can use that to save some money to travel to frankfurt on the same day? (with a top up of course but i am not quite sure how to do it)can it be used on the ICE or other high speed that runs from Mannheim to frankfurt?Else i can buy a Quer-durchs-Land ticket, but i do not see any local connections from Stuttgart to Frankfurt on 15th Dec?Can someone help me pls

Hi,we are residents of germany and want to do the following trip in a 4 days / month pass  Nuremberg - Paris  Paris - nuremberg  nuremberg - brussels brussels - Nuremberg if I understand correctly, we cannot have 4 inbound / outbound journeys. Is it correct?  how should I manage this journey the best to make the most of the pass? We don’t hold any inside germany local train passes   thank you 

Hi,  I have been travelling with 4 day pass, since my travel time was very limited. After I had used 3 days of my travel, my phone broke.I had to replace the old phone with new one to be able to continue my travel, and I try to logg in to the app. I discovered that there was no way to logg in to the app from my new device. I didnt know how to contact IR at that time, and there was no informaton in Terms and Conditions that you can only use your pass from the same device. I think this system is rather complicated, if I could not fix it myself. I think in this keys I should get some refund or be able to use my last ticket at other time. My ticket expires 17th of December but in this time I cant use it becouse I am working now. 

Hi I have a first class global pass. I’m travelling from Vienna to Prague. When I make my booking via the app it doesn’t require a seat reservation. Does this mean we can just take any seat in the first class carriage?  

Hi! I’m traveling alone to Italy the 18th of December. My plan is to stay in Rome until 21th of December, and take the train to Catania. I have no idea what is going on right now but finding flight tickets from Oslo to/from Italy has been nearly impossible. I was unable to find flights directly to Sicily so I decided I could fly to Rome and experience that city too. And since I want to experience the train ferry I can take the train to Catania. But Jesus Christ, I’ve been trying for days to find a direct train to Catania from Rome but the tickets are hella expensive and there are so few left. Plus, there are no flights from Sicily to Oslo for my return, so I have to take the train back to Rome and fly from there on 5th of January. So since the traintickets on trenitalia are up to 94 euros one way, I was thinking I might try interrail pass instead. The price given to me for a pass is 124 euros for 4 days travel. My questions are: I’ve never used interrail before, and the reviews for eur

Hallo liebes Interrail-Team.  Ich habe gestern aufgrund der flugausfälle von Ryanair in London zwei eurer global pass Tickets gebucht. Diese konnte ich allerdings nicht für meine Rückfahrt nach Deutschland nutzen da wir keine Sitzplätze mehr gestern oder heute reservieren konnten. Dies ist natürlich sehr ärgerlich und haben die Tickets umsonst gekauft da wir diese nicht für den geplanten Zweck in einem annehmbaren Zeitraum nutzen können. Ich bitte sie daher um eine Stornierung der beiden Tickets. Oder ein Entgegenkommen ihrerseits.  Mit freundlichen Grüßen Lea

Sono in una situazione abbastanza complicata, mi hanno rubato il telefono e non so se c'è un modo per dimostrare di essere in possesso del pass. Ora ho un nuovo telefono ma non riesco ad effettuare l'accesso a Google per poter scaricare l'app. L'unica cosa che ho è il codice con cui avevo attivato il pass. 

Hello there I have purchased a paper pass and am having trouble adding it to my account on the website.  Any help with this would be really appreciated!  Best regards Susan 

I know that Eurail timetable has a low frequency update rate, however, the timetable was updated 3 days ago and most of the trains from the planner doesn't match with trains from National Railway. Hence, I don't know if the planner is capturing trains that the National Railway doesn't or if the planner has trains that doesn't exist.

Viajo a Madrid, y quisiera visitar Segovia luego Madrid Barcelona de Barcelona a Paris y de París regresarme a Madrid. ¿que pase debo comprar? el móvil o el impreso? sí es impreso donde reclamo los tiquetes pues vivo en America y si es movil puedo ir a estos destins sin problema con un pase de 4 dias?

Can I travel with just the mobile pass or I also need a paper pass?

Hi - I purchased two tickets on my laptop at the ÖBB site. I have since downloaded the OBB app and do not see any way to move the tickets to the app. Is this possible? And, we are traveling during the holidays and would like to ensure we sit together. I have read several posts here about reserving seats, but no mention of selecting seats. Is that not possible? Is it first come first serve on seats? Thanks very much for any help! 

Hi everyone, I have a journey booked from London to Zermatt (Switzerland) on Saturday 17th of December and have booked reservations for three trains (not required for other bits of the journey). I’ve just received an email saying my eurostar will leave 40 mins after it was originally planned. This means that I will miss the next legs of the journey. I have two questions: Will my TGV reservation be valid on the next available train? Am I able to get a full refund for my reservations now the first leg has changed?I’m having a bit of trouble contacting anyone on this so would really appreciate any advice.  Thanks,  Tilly  

I booked seat reservations for all of my travel plans of next weekend and never received confirmation of payment or the tickets but the money was taken out of my account. Where are my seat reservations?!!!!! At this pace of interrail induced mistakes I feel like flying Ryanair might not be so uncomfortable after all! 😡🤬😡😡😡

need some helpwe need to travel from Zermatt to Stuttgart and the fares are really expensive, like Euro 270 for 2 adults and 2 kids aged 12 and 6. is there a cheaper way? maybe by buying a swiss pass? or 1 day pass? and if i buy a 1 day pas, i will have to pay for reservation since i have large luggage? thks in advance

Hi :)I would like to book a reservation, but my country is not on the list of “Place Of Issue Country”.How can I make the reservation?TIA! 

Hello! My husband I were booked on the night train from Stockholm to Narvik last night. Upon boarding we were told that due to some issue to the tracks we would have to get off in Lulea and board train 96 to Narvik. We are here in the station now, but don’t leave until 10:00. My question is this: how do we know which seats are ours on the new train? There was no information provided, and there is no one working here in the station. Any ideas or help? 

Hello from AustraliaIwanttotraveltoLondonviatheChunnelWouldthetripbecoveredbyaEurorailticketandsuggestediternaryforsceneryviainternationalfasttrainsThanks