Get ready to travel

As I was on my way to the train station, I lost my phone. So now I am trying to add the pass on to a different device but it will not let me because it was already activated on my lost phone. What can I do? I already submitted a request but my friend and I am hoping to leave early tomorrow morning and I am worried they will not get back to me soon. Please let me know!!

My family and I are trying to book the 3-day tickets for Top of Europe with our Eurail pass but the website lists the dates we’re going to (December 22-25) as ‘unavailable’ even though they said tickets would be available by December 11 2022. In fact, all the dates seem to be unavailable. Is there another way to book tickets for this?

Hi!Where can I get a copy of my interrail pass without an access to the application where I had it originally. I need a document of the ticket to apply reimbursement from a work-related train travel.

Can I add a leg to a manually added trip? If so, how can i do it and does it work if i just activate it from my destination to the end destination or do I have to have a qr code for every connection 

I want to book a compartment with DB, I can see that a compartment is available to book so that’s fine, but we are only 5 people and there are 6 seats. Is there any way of reserving more seats than people?

Hi all.  i am new to the forum. Travelling with the family to Paris from Munich later this month. Have a connection at Mannheim where I go from ICE to TGV. Have to get there is just over ten minutes. I can’t find where it lists what platform I need to go to. Can anyone help or is the platform decided on the day?

Hey Guys, I am new here and I just won an Interrail Global Pass and in the Letter that came with it it says that reservations are somehow included in the Pass... Is that so? I could mit find anything to that specifically.Thank you 

Hey all, we are looking ahead for our Europe trip to get everything booked ahead of time. So the Paris to Munich train is typically around 6 hours. Everything in that time frame (Sept 23) we look at is 14 hours long. Is it because it’s too early and the rail companies haven’t added there schedules fully yet? Any help would be very appreciated! Happy holidays

I need to have this fixed before I travel this week, who can I contact?

Is there any other way of booking a eurostar reservation if it is "unavailable" on the rail planner app? I have to go on the 1 Jan to Paris from London and cannot buy a seat reservation. Is there any other website where I may be able to book a reservation? 

Hello. I'd like to change my train reservation. Is it possible? . I'd like to change the train from "VENEZIA MESTRE" to "ROMA RERMINI" to 6:38 instead of 8:34. Same date!

I am wanting to travel somewhere next year. I don’t mind where, I just want to catch a long distance train that is most suitable for my needs. I am hoping your can guide me on what is available and best suits my needs.  I live with multiple sclerosis and use a mobility device to get around. I am terrified that my mobility device will tip during the long trips and would like to know if there is anything available to secure my device during my trip. I am very comfortable in my mobility device and will stay in it for the duration of the trip.   I would also like to travel with my partner. And he can assist me with my needs.  What is the best train and service for my needs? 

Dear Friends,I am planning to travel from Rome to Venice when i searched in the rai planner the fast train service is not shown up for booking.Is the Frecciarossa train from rome to venice (which takes only 3:48 minutes) included in the Eurail Global Pass and if yes how do we do the reservation (Which website).Kindly guide me.Thank you all for your support and time.

How does it work for occupying seats on a “no reservation required” train connection between Copenhagen-Hamburg-Prague? We are family of three travelling on 22nd December and want to sit together.If and when we get three seats together at Copenhagen, how to ensure that they are non reserved for the entire duration to Hamburg? Can anyone at any of the stations ask us to move if they happen to have reserved that seat?Thanks in advance!  

Hy im Silvester Vajda, I bought an interrail tiquet an avrile.2022. Last week I had a serious accident. I could not travell now. I would like to get back the fees. my reservation number is IN30505712.Thank you, Sincerely,Silvester Vajda, Email: vsilvester1@gmail.com   

Hello, We took a One country pass for Austria with my girlfriend. We leave Paris for Salzburg and then go to Vienna and finally return to Paris from Vienna. To go to Salzburg we go through Mannheim and at each reservation whatever the time we can't book the tickets, it's written "Not available for some travallers" we have the same problem for the return (Vienna->Paris). I don't understand because It is written on the website that we have the right to leave our country of residence and return to it with the One country pass. What is the problem and how to solve it? Thank you for your answer. 

If I book reservations in advance, but decide to change dates of travel later, do I have to rebook and lose the money from the initial booking?

I didn't get a reservation email   I'd like to know how to resend the mail again

I didn't get a Seat reservation email   I'd like to know how to resend the mail again

I didn't get a Seatreservation email   I'd like to know how to resend the mail again

Hi. I’m sure this question has been answered hundreds of times but I’m still a tadge confused. I have a 2 month pass and it says on the App that it has to be activated at the latest by 9th April 2023. Does this mean that I can input a 9th April Activation date (with all journeys taking place between 0001 on the 9th April to 2359 on 8th June ) or do I have to activate the pass on the 8th April by 2359 and complete all journeys by 2359 on 8th June. 

How do I get on the train with out the reservations I paid to have emailed to me

Hey I have an Interrail GB pass,first of all, of course, I have to come to great Britain from Hamburg i have been confirmed by staff and other sources that I can travel through France with this passport and use the Eurostar for my outward and return journey. The Interrail site which is the only one I can book my reservations on says "Not available for some travellers". what should I do? 

Hi,I have a Interrail GlobalPass and am currently in Austria. I would like to book the Budapest-Bucharest night journey but on the Hungarian site, despite the addition of the pass, the fares are much higher than expected, perhaps they contain the seat + the ticket and I can't find a way to separate them. On the Romanian site, it is impossible to put a form of discount/pass in the entry data. Finally, on the OBB site, the ticket is indicated as not available. Do I have to wait until I'm at the station to take these tickets? I also want to book the Bucharest-Sofia but on neither site is it possible to select these departure and arrival points. How should I do ? Finally, on the Sofia Istanbul, I guess it is only possible to pick it up at the station. Is it possible to still get a seat by booking at the last minute ? Thank you in advance,

Dear Friends,I am planning to leave from Salzburg to Rome in nightjet train.I have two questions on this.1. As I am making the reservation directly on obb website with the global eurail pass discount how am I supposed to enter the travel pass in the eurail app.2. My journey starts at approx 10:00 pm and ends next day morning 10:00am without any train change so as per the travel day definition I will be charged for 1 travel day. But the ""Note: you cannot use your Eurail Pass to take a night train on your last travel day as the validity period will expire at 23.59"" what's the last travel day mean... kindly help