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How do I book an e-ticket for my sleeper train reservation through the app??!! There is no option to select mobile pass, but the app says I am unable to get a paper ticket to my address. I need to make this reservation URGENTLY as it is a sleeper train and it may get sold out. Please help! How do I make this reservation, the app will not move past the address screen because it says the ticket cannot be delivered to my address. I don’t want a paper ticket, I want an e-ticket or mobile pass. What do I do?
Ive asked the online chat system and tried googling it but dont have a clear answer. Does anyone know? Thanks!
Hi. I am trying to book a reservation to my journey on a train with my Global Pass Plus from Colmar to Lauterbrunnen. I keep getting errors. Attached are two images. One image is the original error when I would almost finish the booking process. The second image is what I believe the issue might be. There seems to be an issue with the Basel to Spiez leg of the portion? Based on that blue highlighted message, I should be ok to travel on this route without a reservation as long as I have my pass? This is the first time I’ve run into issues when planning for my trip. The Colmar route starts at 11:23 and arrives in Lauterbrunnen at 14:56 on Dec 20th if needed. There is a short transfer at Spiez but from what I can tell, the transfer is from 2 to 3 which is an adjacent platform so 3 minutes should be ok? Thank you for the help.
I want to use night train at 12/25 and 12/27, round trip from Stockholm to Kiruna. In the website of SJ, selling of tickets of night train in this Winter, so I will be able to reserve tickets. But in this website: Eurail, I can’t search these tickets. How and when can I get these reservation?I want to use Eurail pass Sweden version. Please help. Sorry for my poor English.
Hi, not my first time traveling by train, but it is the first time seeing this message for the place I have a hotel booked right by the train station. I’m un able to book seat reservations between Zurich and Innsbruck and this message shows at the top. The high speed trains I was looking at taking appear to be heading other places than Italy, will the Budapest, and Croatia high speed trains be stopping in Innsbruck or should I take it as a bad sign that they aren’t offering seat reservations yet. I’m coming from Freiberg Im Breisgau in Germany, should I be thinking about a different destination other than Innsbruck...we wanted the Austria alp, sledding day trips, and winter experience. My train to Schwaz the next morning now looks like it;s been replaced with a bus. OBB message here : Construction work - rail replacement traffic/detour/stoping omittedAre the trains displaying on the timetable still planned since they are the ones not going to Italy, or should I expect all of those to c
My wife purchased Eurorail pass for the both of us. Do I need to create a separate account to access?
Recently we ended up (lost bag, found bag, missed flight, long story) getting an SNCF Intercites du Nuit sleeper at short notice.Because our plans only came together 40 or 50 minutes before the train was due we were unable to buy the reservation online. Because there were no staffed ticket desks we were unable to buy the reservation in person. There were SNCF staff in the station halls, but none with the ability to sell a reservation. This was Cannes on a busy Sunday evening and not some tiny station with 1 train an hour.We were advised to wait until the train arrived and buy a reservation from the conductor. Obviously this would only work if there was space available. If there wasn’t any space we were happy enough to stay in Cannes overnight. So, we waited.The train arrived and we approached the conductor to establish if there was space. He confirmed there was and we asked to buy the reservation. He began issuing the ticket.Or so we thought.The whistle blew and he was about to
Hello. I'm starting my trip in Palermo on December 1st. After I entered my schedule into the app, I checked the image and it showed my trip starting on December 2nd. I was supposed to take a sleeper train to Milan on December 1st (departing at 12:58), but it seems to have been removed from my schedule. It also seems like the total kilometers traveled has been omitted from the calculation. I hope this will be fixed in an app update.
ho acquistato un interrail pass il 17 dicembre 2024 validità per 7 giorni in un mese. posso utilizzarlo dal 20 novembre 2025 al 8 dicembre 2025? grazie per l'attenzione
Hi, guys.I’d rather have a printed copy of the my Interrail/Global Pass, besides the digital one.Something physical. Could anybody tell me how could I ask for one?Thanks a lot,miquel
Hello, I am going from Milano to Palermo in November. I went the Eurail app to put the journey into my Trip. When I went to go and select our seats, it would only let me do the booking for a sleeper from Milano to Messina. So now I have a seat reservation from Milano to Messina, but I can’t find the ability to get a seat reservation on that same train to Palermo. Do I need one? Can someone please help me?
Me and my friend have bought the 2 month continuous pass on separate devices to use in May/June next year. We aren’t sure how to book seat reservations so that we’ll sit together since they’re on separate devices. Also, we heard booking the Eurostar as soon as possible is best. But we don’t know how to book the Eurostar with the interrail pass or how to add it to our trips. I saw people say you add the train to your trips after you’ve bought the reservation and use the swipe button to confirm the train on your trips after you’ve. But I can’t see that on my app, so can you only do this when it’s activated? And if so, how can you book the Eurostar in advance since we won’t activate it until May 1st. Hope that makes sense, any advice would be amazing 😊 thank you x
Hi everyoneI’m planning my trip for this summer. I’ve already bought my pass. The pass is connected to “my interrail trip”. Today, I downloaded the app and I wanted to add my pass. I was able to add my pass but in the second step I am not able to choose my trip called “my interrail trip”. I just can create a new trip. According to the guide I would have here the option to choose “my interrail trip”. What can I do?Thanks for your help!
Hi. I’ll be traveling from Barcelona to Italy during the month of december. My first stop is Torino, and then on to the South. On my way back, it’ll be the same: Torino to BCN through France. The question is that I don’t intend to stay in France, but I’ve to cross it. Can I still buy a one-only-country pass? I mean an Italian Pass. Which is cheaper than the Global Pass. Thanks a lot for your cooperation
I’ve been looking at the Plus pass, with inclusive reservations, and there are a few things that aren’t clear from the list.https://plus.interrail.eu/en/global-plus-pass#credits1 - How many credits do the international high-speed trains between France-Spain require? I’m guessing from the page, that it’s 0 on the AVE and 1 on the TGV, but it’s not clear. 2 - Will Iryo (Spain) and Trenitalia (France domestic, and France-Italy) also have inclusive reservations when they join the pass network, or will they require credits? 3 - Are there any plans to offer the option for more than 3 inclusive credits? Coming from the UK, I would have to use two credits for Eurostar, meaning there’s only ever one remaining for any trip. 4 - It says ‘most’ international TGVs require 1 credit. Does that include TGV-Lyria, the France-Belgium, and France-Germany TGVs? What about the ICE to Germany? 5 - The pass description only mentions reservations. Where there are supplements required, such as between Italy &a
Hi, I’m having trouble booking two seat reservations for the RENFE direct service AVE INT #9742 from Lyon Part Dieu to Barcelona Sants on December 27th, departing 14:35 and arriving 19:23. As far as I can see, this train does not seem to show up on interrail.eu. It does show up on RailEurope.com and on HappyRail, but when I look for seat reservations for two people with an Interrail Global pass I only get the standard fee of about €100 each.However, I am able to book a single seat for the standard Interrail fee of €10 through RailEurope. But when I then try to add a second single seat to my basket, I get an error message stating that Unfortunately it appears that this fare may no longer be available from the rail operator. It may be that the price or availability has changed. Please try performing a new search or selecting a different departure time or ticket type.This would suggest that there’s only a single Interrail fee seat left. But on HappyRail it seems that there are plenty seat
Travelling around Germany last week, I found myself in the situation where I was able to catch an earlier train than planned as it was delayed.Adding the journey to my mobile pass however was quite a hassle as it resulted in an error message saying something like “it looks like you're still on another train”. As a result it was impossible to add the respective train without removing the train I arrived on from my pass first.Although I understand why the error message appeared (I arrived in Hamm on a train with arrival at 16.24 hrs, the train I changed to originally would have departed at 16.20 hrs so in theory this was an impossible change), I don't understand why there is no option at all to override that error and add the train anywayIn this case I ended up in first removing the train I arrived on from my pass, then adding the delayed train I took. And after disembarking at my destination doing the whole thing in reverse again to fix the gap in the statistics again.Shouldn't this be
Hi,Looking to confirm I’m doing this the right way: I want to do Barcelona-Lyon on November 9th but I’m unable to find that train in the interrail app for that day - for (most, not all) other days it does show up.I have no issues finding it on Renfe’s website, and I was also able to get a reservation on that train on raileurope - so my understanding is that I just need to add the train manually in the interrail app and I’m good to go - is this correct?Thank you!
Hello everyone,I’ll start a train trip from France going to Belgium, Netherlands and Germany very soon. I’ll leave from Avignon and my last stop abroad will be Berlin. The thing is I want to come back from Berlin to Avignon but stay for a night in Strasbourg on my way back. Berlin → Strasbourg on the 18th of december. Then, Strasbourg → Avignon on the 19th. The issue is, if I understood well, I can book only one return ticket to France. So if I stop in Strasbourg for one night, the train from Strasbourg to Avignon will not be included. Right ? So, I was thinking: I can book Berlin → Karlsruhe (border with France) + Karlsruhe → Avignon…. But I’ll manage to go by myself from Karlsruhe to Strasbourg and take the train in Strasbourg, not in Karlsruhe. Is it possible ? To pick up the train in Strasbourg instead of Karlsruhe ? Like this, both trains are included in my pass. Thanks, sorry in advance if it’s not comprehensible.
Hello everyone,I’m hesitating between two passes: 7 days / 1 month or 10 days / 2 months.Can I buy the one for 7 days and during my trip, change for the 10 days ? Paying the difference.I’m asking cause I don’t know yet how many days I’ll travel, and I might decide on the moment. Wouldn’t like to waste money or make a wrong move. ThanksCassandre
I am traveling to Germany next April. Most of my routes do not offer a 1st class seat option. Can I book 2nd class and upgrade on a per route basis?
Estoy planificando mi primer viaje a Europa, me gustaria tener mas información si es conveniente esperar a que se oferten promociones durante la semana del Black Friday o mejor comprar mi pase global ahora mismo, pienso activar el pase el 15 de diciembre, pero no tengo información si al comprar mi pase durante la semana de promoción pueda tener derecho a hacer uso del paso o si las restricciones de uso son para fechas posteriores o únicamente aplicando para el 2026...
Hello,Why after the date 23th of november 2025, we need to go first to Perpignan and change train when you want to go from Barcelona to Figueres? Before the 24th of November it is possible to go directly from Barcelona to Figueres Vilafant. Strange isn't it?Thank in advance for your answer
We will visit Germany for 6 days.Day1Frankfurt Airport → Kologne Day2Kologne→ Duesseldolf Day3Kologne→ BremenDay4Bremen →LaipzigDay5Laipzig→DresdenDay6Dresden→Furankfurt Airport which type of German Rail Pass is the best, 3 days or 5 day?we would try to buy 5 Days tickets. But the site suggested us 3Days Pass. Is that collect? it it the first time to buy German Rail Pass.Please tell me which tickets to buy.
Do we have an upcoming sale on the Eurail website? I needed global pass
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