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I try to add traveler to trip plan so I can make reservations, but the Eurail site does not “like” the number.  Cannot proceed.

Hello all! I am new to Eurail. I booked a ticket from Florence to Vienna on the Eurail site- one change-2 trains and paid the extra for the seat reservations and received an order number.But the order has not converted to a reservation. I can not find the reservation under my account nor did I receive an email confirming the trains and tickets I paid extra for--Any help is much appreciated.Thanks

Hello,Can I use the Eurail France Pass to go/return to/from France to Geneva? Chamonix → GenevaGeneva → Lyon Kind Regards

Hii, I have a question, when I want to book a seat reservation for a night train from Bologna to Lecce, the box says: "Prices temporarily unavailable Check back in a few hours to see prices and book this seat reservation." But I have been checking for the past few days and I keep getting this error. Is there a reason that I can't book this train reservation? Should I just keep trying? I would like to know what to do because it's very important that I catch this train!!The train ride is: Bologna Centrale to Lecce on Saturday 8/10/2022 departing from Bologna Centrale at 23:39 and arriving in Lecce the next day at 8:50 am. The train number is INI755 (IntercityNotte).I’ve added a screenshot of the website, I’ve also tried booking the train via the OBB website that others have recommended but there it also says ”ticket not available”.I really hope someone can help! Eva 

Hallo liebe Community,Ich habe ein Interrail eu Ticket für 4 Fahrten. Davon habe ich bisher nur eine nach Frankreich aktiviert und bin auf anderem Weg zurück gereist. Jetzt würde ich gern eine Fahrt von Bayern in den Norden Deutschlands und wieder zurück buchen - aber obwohl mir angezeigt wird, dass ich noch 3 Fahrten frei habe, kann ich von den ausgewählten zwei Fahrten (hin und zurück) nur eine in der App aktivieren. Woran liegt das? Kann ich es trotzdem möglich machen, beide Fahrten mit dem Interrail Ticket zu deckeln? Das wäre sehr sehr wichtig. Vielen Dank und viele Grüße,Theresa

I have a 2 month global pass. I have used my outbound trip and want to use my inbound trip to return to my home country for a week. I then want to fly to another country,Portugal and use my pass to get to say Istanbul then fly back home from Istanbul. Is this ok?Thanks

Hi there.I have purchased a Euro pass first class. I have booked the trip Bergen-Oslo and the ticket says first class. However when I try to make seat reservation for the trip, the only option I have is for second class seats. Am I missing something? Thank you 

Hello. Sorry but I don't find another discussion that surely it has already been written. If for example I departure with night train from Mainland for Paris, with global pass can I use a previously local train from Brescia to Mainland as a outbound journey?  Or I must buy a separately ticket for the trip Brescia-Mailand outside of the global pass?Thanks for your help!

Hello !My boyfriend and I purchased 2 Interrail Global Pass Promo Youth in March 2022. We were both 27 years old at that time. We thought the age requirement was applicable based on the date of purchase. We would like to use our passes in October, but I turned 28 this summer. I was not able to activate my pass, but my boyfriend was able to do so because he is still 27. Is it possible to exchange my pass for an "adult" pass? I would like to exchange only my pass and not my boyfriend's. I understood that I have to buy a new pass and I will receive a refund. However, I would like to make sure that it is possible to exchange only one pass from an order of 2 passes.  Thank you very much for your answer. 

Hallo, Ik wil graag de reis inplannen en eventueel een reservering bijboeken. Maar bij elke reis zowel zonder als met reservering krijg ik deze melding:Niet beschikbaar voor sommige reizigers´Sommigen van je reizigers hebben een Pas die niet geldig is in deze trein. Wijzig je geselecteerde reizigers om deze zitplaats te reserveren.´Ik heb de pas al wel toegevoegd op mijn naam. Ik wil zaterdag 24 september om 19:32 vertrekken vanaf Enschede naar Milaan.  Groetjes,Wieteke

Hi, has anyone travelled in Spain recently and if so, any tips. I’m planning a two week trip but haven’t reserved seats and don’t intend to as not sure where we want to end up!

Hi there, I am planning to travel from India to Europe and looking at all possible train connections. One point is reserving a seat. Many of my train journeys say - reservation is not necessary but if required, I can reserve. Now the question is - if I don’t reserve a seat and reach the train coach only to find no seat is available, are we allowed to board the train and complete the journey standing inside the coach? In other words, are standing passengers allowed? Thank you for sharing your viewpoints.

Hallo liebe Community, Ich habe mit dem Interrail Ticket bei meiner letzten Reise nach Frankreich sehr gute Erfahrungen gemacht. Leider wurde dabei mein Handy gestohlen und auf dem neuen Gerät kann ich das Ticket in der App nicht mehr aktivieren.. Ich habe vor einer Woche schon eine Mail an den Kundenservice geschrieben und gestern auch dad Formular hier ausgefüllt, aber mache mir Sorgen, bis Freitag keine Antwort zu bekommen... Bereits am Freitag früh brauche ich es nämlich dringend für eine weitere Reise.Wie schätzt ihr meine Chancen ein, dass das bis dahin noch funktioniert? Kann ich noch irgendeinen Weg wählen, den Prozess zu beschleunigen, mein Ticket zurück zu bekommen? Ich bin für jeden Tipp sehr dankbar, habe sonst finanzielle und pragmatisch echt große Sorgen.Vielen Dank und viele Grüße,Theresa Conrady

Hi, I am already on the road and two imporant questions came to my mind.I would like to ask you, how is it with Bernere Oberlander Bahnen. They are on the trails around Lauterbrunnen, Wengen, Grindelwald. It is not in Pass network, but it was written, that I will get a 25 % discount from the ticket. But I wrote an email directly someone from that railcompany and they responded, that I have to buy Swiss travel pass or swiss half fare pass to habe reduction from the ticket price. That Interrail pass is not a pass to get a reduction. I read one topic about that region in forum here and there was something about that the stuff maybe did not know about the pass, but he should accept it. Does it mean, that the stuff who wrote me was wrong? Or how is your recent experience? I do not want to buy other pass, if they did not offer discount, I just will go with these rails only a little bit. And the other question is, that it is possible to go with a later train than I have in the pass? For examp

Hi all, need help with metro/train timetable on January 1st in Paris.I will take the flight from Paris to Italy on January 1st, 2023 in the morning but I am worried that there will be less metro service as it is the first day of the year. I am worried that it will be hard to get to the airport. Does anyone know if the metro/train will run as usual?

Hello, arrived today in Sofia on the Istanbul sleeper and plan on getting the 0715 train to Bucharest tomorrow.Went to the ticket office but was told the international office was closed until 0900 tomorrow.Is there anyway for us to board the 0715 train without a reservation or get one on the train?Or has anyone else had problems with the ticket office in Sofia before?Thanks,Adam 

Hi, Some other questions come to my mind, because I am going on an interrail trip very soon and I am nervous. I am afraid something will go wrong.I bought a Youth Pass because I am 25 years old. I do not know now, whether I should be a student or it is only by age? I am a student in my home country, but student card is not valid for travel abroad anyway. I hope I did not mess this up and I have the right pass. How is it with trains in Switzerland in general? Are they always on time as they say? I think there are some exceptions. I ask because sometimes there is 5 minutes to change a train and I know it is hardly to do so, but the next train goes in one hour. More than 10 minutes is ok? And I know I do not have to do reservations for domestic trains in Switzerland, but when I want to go with a panoramatic train or a cogwheel and the reservation is recommended or required, they say I should print it. Do I have to print it or just show it on my phone? I will not show all reservations exce

So frigging frustrated with this app!  We have a seat reservation and Eurail tickets for Barcelona to Paris tomorrow.  My husband was a User Experience specialist for Amazon and we simply cannot generate a QR code for travel!  We had to pay for a ticket from Lisbon to Porto, not use our Eurail pass, and it said one was used though we didn't use it!  We have gone through the process of saving a trip but cannot generate a QR code!  Any advice?  Almost to the point of buying a ticket at the station and getting our money back from Eurail.  

if I want to take a train without reservation how do I check in. I don’t see a QR code or something on my interrail. 

Hello,The seat reservation site is broken. The date shown on the itineraries when searching is different from the search query, e.g. when I search for tickets on October 15 the list of itineraries shows October 14. Because of this, I booked two itineraries with the wrong date.I have messaged support many times and was told it would take 2 weeks to respond. This is urgent, so I’m here. Please help me fix these reservations ASAP.

Okay. I’ll try to be coherent in this question. I’m trying to take the high speed train from Paris to Barcelona. I have a 4 day global pass. I’m currently trying to get a seat reservation and it appears that they are available but when I choose the day and time I want it actually books me for the NEXT day. So I want 06 October, I have checked 5 times to make sure I’m getting the right day but 07 October is what is in my cart. I have tried for multiple days and it happens for all of them. Does anyone know why this is happening??Second, if there is no guarantee of a reservation what the heck is the value of the pass? I’m going to be on a tight schedule so only have the 4 day pass. But if I can’t get a reservation I will have wasted the cost of the pass, correct? I’m not going to be able to add trips elsewhere. Last, if the seat reservations are limited, it doesn’t make sense to require them at the station, right? Presumably they will sell out fast the day of. And then you’ve REALLY waste

Hi guysI have a first class pass and lounge is included. Can I use that only before OBB train or before whatever train ( I ll take an ICE)?Thanks in advance

I am trying to purchase this ticket but I can’t find the actual option to make the payment  

Hi, im trying to reserve a train from verona to Florence and it’s asking online for my pass holder number however the 6 digit number on my mobile pass app is coming up as invalid.  can anyone help with this.  thanks 

Hi,I had some feedback on the Railplanner app, so I used the “Give us feedback” item in the app to do that.But, it is quite messy to type a lot of feedback on the phone, and also my feedback did not fit into the 500 characters available, so I had to give several feedbacks.Please add an option on the Interrail.eu webbpage for giving feedback on the Railplanner App, (and maybe also on the Interrail pass in general9