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Hi all,I am using the Interrail Ticket for the first time. I bought the Interrail-France-Pass with 4 days of travel and I am living in Germany. I am planning on crossing the border at Saarbrücken. How does this actually work. I planning on getting a ticket with Deutsche Bahn to Saarbrücken. Can I then use the Interrail Ticket from Saarbrücken?Thanks for your advice.Martin

There are some persons who don’t smart phone. I want to know to whether we can use mobile pass vis iPad instead of smart phone. Thank you very much. 

I am using the b-europe website to book several train trips.  There are three people in my party, and we all have the global eurail pass, and have activated our passes in the rail app.  When I choose an interinary using b-europe, it is not using our passes to reduce the price of each reservation.  I DO NOT SEE a place to enter our pass numbers.  My question is:  WHERE DO I ENTER OUR EURAIL PASS INFORMATION INTO THE B-EUROPE WEBSITE so that it accounts for the fact that we have the pass? I’m have spent 6-7 hours each day this week trying to get this to work.  I’m hoping someone can offer me a very step by step guided tutorial on where I enter our pass info.  I have a profile created for each of the people in my party and see several other options for pass numbers to be entered (Eurostar, Thaylus, etc) but nowhere to enter the info on our eurail passes.  HELP!

hi, yesterday my train was canceled from brussels to frankfurt,  i m not able to find a way to have a refund for seat reservation as I ve made it from the eurail website , do you know how to do it ?and can I ask for a compensation as I was obliged to take 5 trains from brussels to frankfurt ?

Does anybody have any idea what is going on, or how I can get around this problem, please?On 19 Oct I want to use my Eurail pass on the direct train from Naples to Taormina which goes on the ferry.  Looking on the Trenitalia and the Raileurope.com websites I see this is Intercity 723 departing at 0950, and it has seats available.   But when I look on Eurail.com this train is not shown, and the only options offered are non direct services such as the 0915 and 1050, where you have to get off the train and take the ferry as a foot passenger.So why is Intercity 723 not offered as an option by Eurail.com?   And is there some other way I can make a reservation for this train without buying a ticket: sites like Trenitalia only seem to sell reservations with tickets?I do hope somebody in the community has come across this problem before and found a way around it.  Any help is appreciated.Trenitalia offers 0915 direct trainEurail.com does not offer any direct trains

I going to travel to several countries on my Europe trip in October (Netherlands, France, Germany, Czech Republic) but will also be traveling within cities while there.  Specifically, while in the Netherlands, I will be traveling frequently between The Hague and other cities such as Haarlem, Amsterdam, Rotterdam, Groningen, etc. and within cities.  Will my Eurail pass work for all of these trains?  Also, when reading some of the posts, there were comments that the pass may not be the cheapest route if you have your itinerary set.  Can you explain this reasoning? 

I will be retrun to Korea on October 9th.So when do you usually get the refund fee into my bank account?

I want to purchase paper pass. But there are some news that paper passes are not available in 2022. Is that true?Thank you very much

I am flying to Europe in a few days and I just learned that I cannot activate my Eurail pass because it was already activated on my old phone, which I no longer own. I have already contacted customer service twice and I haven't heard anything yet...please help me

Hi there The netherlands is my country of residence and I have re entered it by car instead of train so now I still have one inbound journey left. Can I use this journey to make a day trip to antwerp? So can I add two journey to my pass? This would be:Rotterdam- AntwerpAntwerp- EindhovenThanks in advance!

Hi, I’ll be moving around Haarlem, Amsterdam and Naarden but also to Ghent and Bruges, Belgium. I’m not sure which pass to get that suits for that itinerary. If anyone can help me out, I appreciate it. Thank you!

Does anyone know whay I cannot find full timetables on the Railplanner app, DB or OBB for tains in Italy? For instance I am trying to reserve a seat from Ravenna to Jesi on the 18th September. The three sources above list only one train per day at 06:15 but the Trenitalia website shows one train every hour. From other posts I gather it is not possible to reserve with Trenitalia.I had a similar issue with trains from Bologna to Ravenna. In that case I added a trip manually but no QR code appears and I do not know how to make the reservation or if I need one. Does showing your pass without a QR code work on any trains? 

Hi there, I was just about top purchase an Interrail Pass when I got to details of proving your residence. As a Polish citizen, I live in the UK with a settled status. My only ID documents (passport/ID) card have been issued in Poland. The only document issued by UK government proving my settled status is essentially an electronic letter. I read in T&C document that electronic proof of residency is not accepted on Interrail. Should I purchase the pass stating that I am a UK resident? Any advise would be appreciated!Magdalena

I am trying to book a train from Hamburg to Copenhagen on August 13th. There is a direct train at 10:49 with seats available to reserve but when finishing the booking and error of cannot book leg shows up. How is this possible with only one leg?

Hi. I travelled from Copenhagen to Berlin, and from there to Italy. Now that I am returning to Copenhagen, it says I have no more inbound / outbound journeys left. I am confused as I have only left Copenhagen to Berlin, which did not cross days (10:56-18:20 travel time).now I am unable to claim my home ticket, as I can’t even see the second in/out in my planner.   

When you have different travel dates in My Trip, trying to show a ticket always shows the date and details for the first travel day whatever travel date you choose from My Trip? Is this just the way it works and the tickets and details for the next travel date will appear once the first date is history?

Hi,I’m trying to add a seat reservation for Sunday Sept 18th, but after adding them to the cart the date changes in the cart to Monday Sept 19th. Is there a bug in the system? I also tried adding other dates and they are also shifted by 1 calendar date.

Hello, I want to reserve a ticket. When I go to the website and want to add myself as a traveler, an error comes up. The problem is that my name has an ä and the passport does not have this letter. There is only a strange question mark, which is probably an error message. But I can't register there and actually I wanted to continue driving it on Friday. Does anyone have tips what I can do?

Dear CommunityI tried to contact support weeks ago, but didn't get an answer. I still have the ticket for Mai/June 2020 (startcountry austria) and I want to get personal contact and also an insurance, for sending my ticket to the interrail office for exchange. Is there any possibility to speed up the process?Tanks for an help! 

Hi all,On the app, I entered a start date of 15 August. I now prefer to start on the 14 August but I don’t see the option to cancel.On the FAQs, it says - Go to your Pass in My Pass and tap 'Cancel travel day'.I don’t see that option so I then added a journey on the 14 August (accepted by the app) but the trip first day is still showing 15 August. I’m also not convinced that my trip as defined is lnked to my pass. Both are showing on the app.Any advice welcome. Apologies for posting in two places. John

I’m on a train atmfrom Amsterdam to Brussels midi, and have 39mins to make the eurail, train to London from Brussels. The Trainline app tells my 45mins when I check in FAQs it says 30mins the gate closes?’!?!? good info given before I make a payment for an un refundable ticket 

Hallo allemaal, Aankomende vrijdag wil ik met de trein van Den Bosch naar Berlin hbf reizen. De planner geeft aan dat de prijzen voor de trein tussen Hannover hbf en Berlin hbf niet beschikbaar zijn. Er staat: ‘als er geen zitplaatsen voor Pashouders meer beschikbaar zijn, moet je een apart ticket voor het volle tarief kopen om mee te mogen reizen’. Echter staat daarboven in het groen weergegeven: ‘je bent klaar om in te stappen’.Mijn vraag is of ik alsnog met deze trein mee kan reizen, zonder zitplaatsreservering? Of dat ik een andere trein moet nemen? 

Hi,Few weeks back I reserved seats for a train from Paris to Geneva via eurail. The rail company is SNCF. The train ride is starting from 2:16PM and finishing at 5:29PM.Then after few days, I received an email response from SNCF that they they had to modify the trip. The modified train ride is starting from 2:16PM and finishing at 5:46PM. The train number has not changed.So it is only a change of the arrival time of the same train. The email sent by SNCF includes “please make sure to refresh it in your app or re-print it.”. From eurail account, I still see the old seat reservation. Can someone help me if I keep using my existing seat reservation OR how can I generate the new seat reservation? 

Ahora bien, quiero hacerme el Global Pass, pero el sistema agrega por inercia a una persona joven. Yo tengo 57 años, y mi compañera la misma edad. Cómo puedo quitar al joven? Por que si no, me sale muy caro, el doble de lo que costaría.

Fragen die ich gerne Stellen möchte über die Themen Globalpass, Sitzplatzreservierung und weiteres Ich heisse rampi 27 Jahre Alt und habe folgende Fragen die hoffentlich jemand beantworten kann Ich möchte nächsten April ein Interrail Ticket nehmen und reisen und Verwandte besuchen und spare auch dadurch die Hotelkosten da ich bei Verwandten schlafen kann.Ich/ Meine Reise startet in der Schweiz und ich möchte 3 Tage Paris, 4 Tage London 4 Tage Brüssel und 4 Tage München besuchen habe gesehen gibt für 15 Tage welcher ist zu empfehlen ich bin ja nächsten März 28? Bsp. 9,4 bis am 23,4, der 9.4 gilt als 1. | Reisetag?Tgv und Eurostar Reservierungspflicht? Wie viel kostet es?  Paris -London mit Eurostar stimmt das 30-45 min vorher dort sein wegen check in' wie am Airport? Würde mich freuen über eure Antworten .Freundliche GrüsseRampi | ||