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Since the eurail reservation has not been working for the past two days, I’m trying to book seat reservations through italiarail.com. There, I found a help article (https://www.italiarail.com/pages/italia-rail-reservations-and-supplements) with these instructions:Reservations can be made directly at a train station or by using the City to City search tool on our website. For seat reservation booking choose "I have a railpass".The trouble is, I don’t see that option anywhere when I try to book one. Does anyone know how to do so?

Me and 3 other friends are planning to go from Belgium to Zagreb by train. When I want to book my reservations at the interrail site it says we need to make a reservation for going from Munich to Zagreb. The only option is by paper ticket, but the delivery date is too late so I looked at the OBB site to make a reservation. It says there are no tickets available. Does this mean that the train is fully booked or I need to get my reservations on another site??Also on the Deutsche Bahn site it says reservations are impossible…. 

Hey everyone  Just a bit confused at the moment. I have used the rail planner map to plan my trip and I am planning on catching 5 train. 1) London to Amsterdam2) Amsterdam to Munich3) Munich to Zurich4) Zurich to Strasbourg5) Strasbourg to ParisJust confused that the rail planner app is recommending me to get a 6 travel day pass? (I will be flying in to London and flying out of Paris) 

If I reserve and pay for seats on a train through Interrail does the reservation appear on my ticket or do I need to print it off 

I was hoping to do this trip:Brussels/Paris - ViennaVienna - HamburgHamburg - Stockholmbut unfortunately for early September these are sold out. Are there any other night trains that are a bit less popular and I’d still be able to get reservations for the first few weeks of September?Also the new Hamburg - Stockholm sleeper seems to be completely unavailable right up to mid-December. I can’t find a single date that has booking available. Is that because every single ticket has been sold out?

Hello everyone,I am currently in Thessaloniki and want to go to Ljubljana, but I’m having a lot of difficulty finding a bus or (night)train that has this route.I’ve already contacted customer service, but since I’m leaving tomorrow I want to try everything I can.So: does anyone know of a bus or train route from Thessaloniki to Ljubljana, preferably included in my Interrail Global Pass. Thanks in advance. Stijn

Hello, I have question about reservations on the INterrail timetable. I need to travel from Brasov Romania on Oct 24 to Sofia Bulgari but I cant see reservation options for the routes. is it too soon to book? I dont think it is sold out as even if I try November dates I cant see any option to book a reservation. I am trying to book on October 24th 07:38BRASOV (Romania)2h 31m IR 1630Interregional toi BUCURESTI . and  Change trains10:55BUCURESTI NORD (Romania)2h 50mINT 1095International to RUSEThanks 

Hi, my pass was working fine until today. I had all my tickets and travel days planned but when I entered the app today, my pass wasn’t linked to my trip (called ‘eurotrip’). The app made me enter my pass number again and created a new trip called ‘my trip’, this one is empty and started 1 day early. The app won’t let me link again the one I already have. What can I do?

I have the One Country Pass for France. Can I use this one from Mulhouse to Paris on the TGV Lyria?Or is it on the TGV Lyria not valid? Thanks!

My girlfriend and I bought a 3 months mobile global pass on the 10th of May, here in 2022. When is the last possible date that we can activate and hereby begin our 3 months interrail trip? Just to be sure that we understand the 11-months principle. Sincerely, Karen and Anders from Denmark.

My plan is to doMadrid-montpellier-lyon-parisBut there arent trains madrid-montpellierId have to go madrid-barcelona-montpellierDoes that count ás two travels or oneBecause I allegedly have only one to leave my country

I booked a three-month global pass I planned to use between early July and late September. As I had severe delays on multiple of my journeys in July, I decided to claim a refund. To my delight, it didn’t take long until I received a small sum. The negative consequence I wasn’t expecting is that my pass got deactivated even though it is valid for another month.I now know that the ticket has to be deactivated to claim a refund but instead of simply deactivating the pass for me without warning, they could have told me that a refund was not possible as long as the pass is in use.Is there a way of having my pass reactivated? I am happy to return the refund. I already contacted the customer service but still haven’t heard back. I’m planning to travel in a week and really need to make those reservations. Many thanks! 

I'm genuinely curious are other people having as much issues as I am with booking trains/reserving seats and there being train strikes or construction or this dumb thing with sending paper tickets? I've had a nightmare of a trip because I have no experience with european summer and wondering if it's always this busy and messed up??? 

Hello! I'm in Italy currently and I'm having trouble using the Trenitalia self-service ticket machines to make reservations for Eurail. Does anyone have experience doing it successfully?According to the Eurail website "At a self-service machine at main Italian train stations. Select your train and click on "Global Pass". This seems really out of date and doesn't make sense. I can't see any Global Pass option at all.I'll head to ticket office to make reservation a little bit later (I was too short on time to queue earlier), just checking if I'm missing something.

I made a seat reservation for EuroStar that went from London ST Pancras INT to Paris Nord on 20 August 2022, 20:01. However, the train was cancelled due to railway strikes in the UK. I contacted Eurail for a refund, but they told me I needed to contact Eurail since I made I reservation here. When I checked my Order on the website, the system stats that I can not get a refund... I do not understand why I am not elidgible for a refund. Is there a way to contact customer support directly?

Hi all,I am planning on traveling through France with a one country pass. Do I need to activate my pass before I can make sear reservations in France or can I also make a reservation with a deactivated pass? Cheers,Martin

Just wondering...does Eurail Globe Pass cover rides between cities within France and Italy at all?Does the Global Pass give discount on attractions or just the pass of specific countries give discount?Many thanks! 

i bought the pass from the browser, then i added it to the app and went to create the trip on the app. if i go back to the browser to book the trains the trip that i have on the app doesnt appear but an other one that was automately created is there. can i buy and book the train even tho there trips are not the same or i have to find a way to solve this?

The train I made a reservation for got cancelled by Thalys and I received the information per email that I can get a free exchange or refund. The train departs at Amsterdam Centraal on the 15th of September and goes to Paris North.When I want to cancel my reservation, I would only get back 75% of the reservation costs and the database still shows this train even though it got cancelled, so I assume that is why I am not able to get back the full cost yet.I already sent a request to the customer service two days ago; however, I can’t estimate how long I must wait for a response. Since this is a popular (and pricy) route and requires a reservation and there is less than a month left, should I already make a new reservation for an earlier train and then hope to get back full refund later or should I just wait for customer service to reach back to me?Other suggestions are appreciated as well! :)

hi we are travelling from Venice to Ravenna in October by train using our Europass can anyone tell me can we use it on the local train with Trenitalia between Ferrara (our change ) to Ravennathanks 

Hello I am trying to book seat reservations but am unable to proceed to Traveler Details in the checkout.  The Traveler Details button is available and clickable, but nothing happens when I click it.  I have all fields filled out properly.

Hi! I want to ask an information about night trains. If I think the night train at 10 PM and I arrive at my destination the morning later (for example at 9 AM), I’ll need to use 2 days of my global pass?

Hello!    if i start my 2 month global continous pass at 8 PM . It will end at 8 pm in two months? thank you

A friend of a friend traveled by Eurail and told me that when you leave a destination you cannot pass through it again during the trip. Example, on a Milan/Bologna/Torino trip, leaving Milan and going to Bologna, I could not go back to Milan and then go to Torino. She said it works like a cycle, where you have to start and end in the city you started in without passing through it in the middle of the way. Can you please confirm if this is true?

Is it possible to use sleeping car woth mobile pass? Because usually, the passenger has to leave the ticket at the crew during night, but impossible to leave mobile phone.