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Do we need to buy an extra ticket to use the ferry between pula and venice (company: direct ferries)? Or is there any way its included in our globalpass or can we get some discount at least?

Could someone please confirm whether the following trip would be covered (entirely) by the 4-day Greek Islands Pass? (I realise I’ll only be using 3 journeys but this seems to work out cheaper than purchasing separately)Santorini → Paros → Naxos → Athens Many thanks! 

Hi, I have a question. I bought Eurail Pass from an agency.I have two versions of Eurail Pass as the second version was issued for correcting surname which was shorten the last 4 letters by an issuer of the original pass (it seems surname is too long).I have reserved tickets of high-speed train from original version of Eurail pass. However, the conductors will validate my high-speed train tickets and my second version of Eurail pass.I’d like to inquire if there will be any problem of unmatched name/QR code or anything at validation ?Thanks you.

I will be travelling with my wife. Is it better for each of us to have his/her pass, travel details, tickets etcetera on his/her own smartphone ? Or is is easier to put all our details on only one smartphone please ? 

I purchased 6 Global Passes for my family of 6.  When I did the math it made sense.  But then when it came to booking I realised that trains were not always going to be my best option.  I now think I’m better off cancelling my global pass as it’s $3600 AUD that I can put into our holiday.  My question is; with the 2 reservations I have made what happens to my reservations.  I still need to take those trips.Here’s what I booked:Paris to Barcelona - 1st October 22 @10.12am - I paid USD $232 for my 6 set reservations.London to Paris on the Eurostar - 28th September - I paid AUD $197.76What happens if I’m on the train and they ask to see my Global Pass and we don’t have one?  Is there a way to pay the difference without cancelling my tickets as they’ve already been posted out? Thanks in advance for your help. 

Hello !I wonder whether or not a travel in ferry is counted as “ a day” with a “10 days in 2 months” global Interrail Pass ? For instance, if we are in Bari (Italy) on July 13th and we go on Patras (Greece) on July 15th with no additional train this day, do we still have one day less due to this ferry trip?Thanks a lot in advance for your help !Sophie

Hello eveyone ! I struggle to know  whether or not i can exchange (cancel if needed) my return ticket / outbound (Strasbourg - paris).  On your website is written : "all seat reservations are subject to the refund policy of the individual railway company – you can review this before confirming your cancellation. Booking fees are non-refundable."I don't get if I can get reimbursed (i paid 20€) if i change my return ticket (location and date), and if yes, how ?SNCF told me : because you booked on another platform (interrail) we cannot see anything about your reservation, please reach Interrail team. Could you please enlighten me ?Thanks a lot !Sophie .

Trying to book the direct train (1hr 56min)  from Brig to Milano Centrale on Sept 13th - i see thats available the weeks after that but not on Sept 13th or the week before.  Can anyone tell me why its not available on that date or what the best way to get from Zermatt to Milano Centrale in the shortest time with the fewest transfers would be? We are a family of 4 adults and have a 1st class one month Eurail pass.  Thanks in advance.

Hello, does anyone know why there is no train from barcelona to santiago or from santiago to porto after 13 september?

Hi, I’m in need of assistance. I bought a Eurail pass and was told to book my reservations for my Spain tickets at the ticket booth. However, I’m nervous that they will sell out before then. My trip break down is as follows:  Sevilla → Madrid on the 27th of August Madrid → Barcelone on the 29th of August Barcelona → Valence (France) so I can get to Marseille the 31st of August please let me know!!  

Hello! I purchased the wrong pass and have not used it. The pass is a 15 day continuous one (did not buy PLUS) . I bought the correct pass (15 day flexi w/ PLUS) & I need to exchange them immediately because I begin traveling in 2 days. I sent a request but need to know if I can activate and use my new pass while I wait for the refund. I understand the refund of that original pass could take months but if I activate and use my new pass will it cause the refund to not work ?

Hola!!! Necesito reservar unos billetes a París desde hendaye, y en la página de reservas me piden un número pero que solo tienen  los pases impresos. No se cómo hacer, por otro lado , he mirado Barcelona -paris y tampoco me deja reservar. Alguien me da alguna solución? Alguna idea de rutas chulas sin tener que reservar para 1 semana más o menos ? Gracias !!!!

When I go for buying the reservations, interrail proposes me options that it's impossible to buy. How can I organise in advance my travel in this way, if I can't know before the trains I will be able to take or not?I think it is really a problem that false options are proposed when preparing the travel. I've gone to buy the tickets immediately after preparing the travel and a lot where not able to buy. 

The eurail site info page about the Bergen railway says both that the Bergen line is ‘fully included in your interrail pass’ and then that ‘reservations are mandatory’, which is it?

I would like to refund my reservation for the NT 472 from Bucarest to Budapest - has anybody been successful in doing this before, and if so how would I go about it.I would also be happy to swap to the same journey on a different date, if that would be at all possible.Thanks!

Hi. Is the night/sleeper train from Madrid to Lisbon available again? Or is it still suspended?Are there other night train options? How about a sleep bus?Thanks.  

Hi, the page advertises for tickets that require no previous seat reservations, see here.When clicking on any of these ticket offers I get redirected to the global pass, which then says it requires seat reservations.Does anyone have encountered that question or went through an interrail ride without previous reservations?Thank you very much for answers :)

Hi everyone,I’m planning to travel from Kassel, Germany to Velje in Denmark soon and it will be my outbound trip from Germany.When I look up the trip via the Interrail app, it shows me a route with a 23 min train-transfer time in Hamburg. As I’ve had quite a bit of delay traveling with the Deutsche Bahn lately, I would like to take an earlier train to Hamburg. However, I cannot seem to be able to set up the desired transfer time in the interrail app so I’m wondering whether I could just book the two connections separately; that is, Kassel-Hamburg and then Hamburg Velje.While I suppose this should be possible, will both trains still be included as part of my outbound trip from Germany?

Hello! I’m having trouble reserving some trains throughout my trip, because it says it’s no available. For examen, a train from Prague to krakow on September 12 (ec 115) from 10.02 to 17.06 hoursI cannot book it online or on the appI’ve had this problem with other reservationsI cannot book it in the country of departure because it would be just a few days before and I am afraid there isn’t gonna me seats

My rail planner app is telling me I'm offline, when I'm not, and won't let me access my pass. I also cannot add a new trip to my pass 

I have purchased a global pass with my family. As the interrail.eu website was a mess during thepromotion, I ended up puchasing the pass through another reseller.On the interrail.eu website, is there now an option to make reservations? Their system does not recognize that I have a pass as I purchased it elsewhere.Is it possible to enter my pass info somehow? Do I now need to make reservations through the national systems that I saw described elsewhere on this forum? Thanks

Hi, I have booked reservation tickets from me and my souse. Now I want to book tickets from my kids but the system is not allowing me to book for them separately. Will I have to cancel my books and then book for all of them together? Or how can I book for them separately on the same train ?

Hey everyone, the title says it all. I’ll add journeys to my trip, then add them to the pass, but whenever I pull the pass up the QR code is never recognized. This has happened in multiple countries at every step: the ticketing area, on the train, etc. does anyone have any idea how to fix this? Thanks. 

Hi,I am trying to book several trips between England and France and within France. I select my train and then when I try to proceed to checkout I keep getting the error message shown on the screen shot attached. Please Help!Thanks,Jennifer

Hello, I’m planning to go to France (Lille-Lyon) and am curious if anyone has experience with the following: I’m comparing booking a seat reservation via the travel.b-europe website and via the interrail website, and I am particularly interested in the refund policy. I found this:Interrail website: cost of seat reservation: 12 euros, yet I did not find whether you could get a full refund when cancelling before departure. Travel.b-europe: cost of seat reservation: 20 euros, and it seems you could get full refund if you cancel before departure (so-called “High Flex” fare, yet there aren’t many details about it to be found, so I am not so sure about this one either).Could anyone confirm or correct the information I found, as it could be possible I will have to cancel this trip because of personal reasons, and that’s why I am searching for the most convenient ticket option. Thank you very much for your help!