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I have the 15 days in 2 months pass. I have used 3 of those days but the app says I have only 8 days left. How can this be??

Ik wil via Duitsland, Polen, Litouwen, Letland en Estland naar Finland reizen. De dienstregeling van de 3 anden vóór Finland wordt niet gedeeld met Interrail. Hoe leg je die reizen dan vast op je ticket? Heeft iemand hier ervaring mee?

Im trying to book reservations for the following journeys:overnight Paris -  LAtour de carol,Barcelona to malaga,but I cant manage to reserve them. Looking on the direct train coimpanies website (eg intercities de nuit) , I could only see how to book full ticket, not just reservations...

What's the best way to get from Edinburgh to Gloucester on Saturday 24th September for my family of 6?I would like to take the train but it proving difficult to book.  Can anyone help?  Thanks in advance :)

Hello.I have a mobile pass. For the train from Sanremo to Milan I need a seat reservation.I want to book this through Italiarail instead of Interrail because it is cheaper. The website always tells me that the passport number is not valid. What should I do? Is it not possible to book it on Italiarail as it’s a mobile pass and not a printed pass?Thank you! 

I purchased a mobile global pass. During the procedure of activation I inserted my ID number with a mistake. I cancelled it and inserted the correct one.  The app did not accept my ID number. It did not accept neither my Passport number. At the station the officer at the counter tried multiple times with no success.  I had to buy a second paper global pass. I wrote to the customer support. The customer support replied with a pre-made Email suggesting I request cancellation of the pass and get 85% refunding. To my objection, that it was not my choice to cancel the pass, instead I was forced into it by a bug in the app I did not receive any answer (10 days now). I wonder if anybody else has had a similar problem and could get the pass refunded.

I am trying to reserve seats for mid December onwards but note that the timetables are not available yet.When would the timetables be available for Germany, Belgium, France and England? 

Can I travel from Mulhouse (France) to Basel using my France Pass?

Hi,im embarking on my first interail trip on the 7th September  from split to Budapest, with a stop in Zagreb. The app says I need to reserve my seat from split to zagreb but not Zagreb to Budapest.  how do I reserve the seat for the first leg of the journey as it doesn’t let me do this on the app. Also am I garenteed a seat on the train from Zagreb to Budapest without a reservation ?  Thanks 

Hi!My name is Jimena and I have a doubt: once I add my journey to my Pass and I open the train ticket that is generated by Rail Planner I see there is a timer/countdown in the right upper corner of the ticket. Does that timer indicate something? Does it mean that whenever it ends my ticket is no longer valid? Thanks!

Subject says it all!

 Hello. My name is Gheorghieș Ema Maria, I would like to know if my DiscoverEu subscription/tickets has been activated and how to plan a trip from the application?

I can’t seem to get my hands on tickets for Edinburgh to Gloucester on the 24th of September.  Trainline.com haven’t yet released tickets (is this normal for just over a month out). Eurail.com says you can’t book them there. acprail.com say dates not available.  Any other ideas? I’d love to feel organised as I’ve booked accomodation.  thanks so much for your help :)

Hello everybody, i’m planning my next interrail and i live in a city close to Venice.My first travel will be Vicenza to Bratislava, using one travel day. But if i add the train to Rail Planner it counts two travel days. Is that correct? Should i really use two travel days, even if it is just a travel from one city to another? 

Hi.I have a 5-day pass; because of a 1 hour train delay, I will miss all of my connecting trains amd will arrive the next day, instead of on the same day. In consequence, I would need an extra travel day, which I don’t have. Am I eligible for a refund for the ticket that I have to buy myself?Thanks in advance

Hello! This is the trip I am planning, I’m thinking the 5 days within a month global pass is most suitable? But please leT me know if there’s a more suitable ticket. Thanks in advance!

hello I’m on a train now.  I created a trip, activated a travel day but cannot add the pass to the trip.  Please see screenshot with no option to add the pass. I am using an iPhone.  User error?  I saw a mention of deleting the cache but I can’t find a reference to this in the help / FAQ. 

Heyyy, does anyone know if its’s possible to get a refund for booked seat reservations booked through the Interrail website? I thinkt the company is Deutsche Bahn.If you know anything about it I’d appreciate a reply :)Thanks for your help.

hi, i am travelling from Copenhagen → Stockholm, Stockholm → Kiruna (overnight train), Kiruna → Stockholm (overnight) and then stockholm → Copenhagen. Does this mean 4 travel days? I am unsure of the overnight train, if it counts as a day or 2 days. Also I assume im coming from Copenhagen, I should buy the global pass, so a 4 day global pass? Thanks!

Hello, I have a problem with my interrail app. I tried to ad a journey to my home for the 25th of august, (inbound/outbound journey) but out of nowhere it was added to the 18th of august. Now i can't delete it and i can't add new journeys or anything else. can you help me? I feel stuck. Greetings, Siem

Why is that?I’m trying to book a ticket from Amsterdam to Paris which is in over 2 ½ Weeks. And Interrail does not allow me to use ANY of the reasonable thalys train times, despite me spending 250€ on this pass.There is still plentiful options avaiable on thalys’s official website – but I would have to spend the full price to make use of it! Plus why would I even consider buying separate tickets if this website brags about their partnerships with thalys and after I spend this much money on a pass that doesn’t serve any use.The fact that this company seriously expects me to spend 140€ on another seperate ticket, making the pass 100% useless is completly ridiculous and I am not recommending this do any of my friends after this trip is over.

Hello everyone :),just a quick question, if I buy a new pass and exchange it for an old one. Does the exchanged pass then have the new end date or the old end date? Thank you :) Jakub

I just bought my interrail Pass for youth People and realized that I indicated my wrong birth month. Because of that the Pass would not be valid from friday onwards (wrong birth date is the 13.8). I already contacted the customer Service, but didn't get any replay. Since it will expire (?) soon, I'm afraid that it can not be changed afterwards and I have to pay the whole Pass again. Additionally I wanted to start my trip next week. Should I just cancel my Pass, pay the 15€ Fee and buy a new one before saturday or what can I do? 

I’m having problems making seat reservations for my trip in august, as the web is not accepting the payment once we have gone through the entire process (this is happening to my friends too).Does anyone know how to solve this?Thanks in advance

As of yesterday, all the reservations I tried making on Eurail’s website is not working. Everytime I try to check out it gives an error bug and goes back to the main homepage. Tried with multiple countries & trains. Is this the same for everyone else?It is quite a pain to go to each train website to manually make seat reservations