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Can anyone tell me what happens to my seat reservations if I miss the connection.Can I easily transfer it to a later train by talking to someone at the station.I am concerned I don’t have enough time to get from Paris Nord to Paris Lyon (50 minutes is what the Interrail Route Planner did).I think I would like to cancel it and transfer to a later train to give more time. But then I’d have to cancel the reservations which seems tricky. How do I cancel a seat reservation?

Hello, I am trying to make seat reservations through the Eurail online website for 3 routes (Zurich to Milan, Milan to Cannes, Cannes to Paris). It allows me to add all of them to my “My Cart” but when I click on the “Traveler information”, the website glitches and takes me back to the landing page. Please help! Is this a website malfunction? 

Hey, I have a question for the mobile pass. Can I add a train on the mobile pass on the day i want to travel with it, although i have a Ticket with Barcode for this day. To example 2 hours before i get on the train. Hier nochmal auf deutsch: Kann man bei dem mobile pass einen neuen Zug für einen Tag für den man schon so ein Barcode Ticket hat, ein neues Ticket hinzufügen, wenn zum Beispiel mein einer Zug Verspätung hat und ich einen neuen nehmen muss, da es überall heißt das ich diesen Barcode brauche. 

Hello,We want to travel with our two dogs true Norway. We made several seatreservations, but at this moment we have to change our tickets because you need special seats were dogs are aloude. Is there someone who knows were you van change this? Greetings from Ilona 

Hello, I need help , I live in France and I have a 1-month Global Pass. My first trip and from Paris to Zurich then from Zurich to Buxelles, the Brussels-London train stops at Lille in France, is that a problem because the train passes through France, my country of origin? thanks

Hello Friends. I am travelling to Europe this fall with my wife and 4 kids (8, 10, 11, 14). We have plans to visit England, Scotland, Ireland, France, Netherlands, Belgium, Poland, Germany, Croatia, Greece, Italy, Spain. My question is, does the Unlimited pass work on all trains? I know some trains will require a reservation but I want to know if it will work on all trains, or just some. For example, we are spending 10 days in Holland and would like to use the pass to travel around the country between the major cities (Amsterdam, Delft, Utrech, Harlem, De Hagg, etc). Will the unlimited pass work for this? 

Hola! Empiezo a viajar mañana, y ayer me salía en mis travel days que había usado 1/5 y ahora me salen 5/5, ¿sabéis por que puede ser?

My friend bought an interrail ticket for me but entered my country of origin rather than my country of residence. Now I would like to change it. I already contacted the customer service but they still did not reply, and I already see some of the trains I would like to take getting booked out. However, I read that customer service can only change the country of residence if the pass is not activated yet, so I dont want to book the trains already (as then I would have to pay reservation fees twice).  Is there a way to book trains already, to change country of residence yourself, or to speed up the process?  Happy about any tips! 

Hi! I have an interrail mobile pass and have saved my trips on the trip planner app. I have activated the tickets with the grey slide button but somehow the tickets do not show up in my tickets or keep disappearing. Can you help me please?

I activated 6 passes (my family) on my phone but used the confirmation number rather than the passport number in the required box. (Long story, embarrassing I know) We have booked one trip it’s not for another month.  Can I deactivate and then deactivate (on same device) with light affecting my trip? (I’ve paid for reserved seats)Thank you kindly in advance :) 

Hello to everyone , I Plan to Travel From Oslo to Stavanger next week. As others already have pointed out, the interrail app doesn't show the connection even though it apparently exists (the Norwegian railway website at least shows it). So I guess I will just add it manually to my pass . I have read where to make the seat reservation , but us it necessary it all? A great thanks

I just added the interrail pass to my app and didn’t have to give any identity card information (ID information). This is bad since some people want to check the id in the pass with my id card. What can I do?

I have the 10-travel day pass, and will start my trip in September, however when I started planning the trip in the app it says I have already spent one travel day. I put in the rest of my plan but now I have put in 8 travel days and the app says I only have one day left. As I am not starting in my home country I will not need to use a travel day for the outbound journey, but is that day reserved for outbound/inbound or something? I thought I could use my travel days for any trip (as long as I wasn’t travelling around my home country). I can see that the first day of the trip is marked as “Travel day” however, I have to take the bus for my first trip and this bus is not included in the pass, so it’s a manual entry in the app. Should I put the first “train travel day” as the first day of the pass instead? Would I then get in trouble as the bus fair was Interrail-discounted?Has anyone experienced the same thing or know why it’s doing this?

How can I book 6 seat reservations from Barcelona to Paris on the 9.10 train on Tues 4th October using my global passes?  I tried to make seat reservations via the eurail.com website but it says they aren’t available at the end of checkout.  I’ve tried trainline and rail europe but there’s no option to add my global passes so it’s charging me full price which is almost $1k.  It’s all so confusing for this Aussie :). Thanks in advance.

Hi, last week I noticed there was a mistake in my pass 20 minutes before the train I needed to take, when asked about this problem their quick solution was for me to buy a pass of equal value. Since then I haven’t heard back about when I will receive my money back, because I do not need 2 passes and need my money back I have been writing without any answer. Is there anywhere I can call since the mails/ customer service request are not stating anything on when I will have my money back? thanks in advance 

I have added the journeys to my pass. The tickets are now showing on the rest of my family's passes but not mine. I've tried doing again but still saying no journeys on my pass even though I'm saving/adding them. Please help if you can! 

Hey, I couple of days my ordered reservation tickets should have arrived at my home, but they were sent back to the sender. Is there any way to resend them to my home adress? 

I want to book my seats on Eurostar from London to Paris on the afternoon of 28th September for 6 people.  But it charges full price.  How can I book but pay just the seat reservation price?

I planned a journey from Paris to Barcelona for my family of 6 using rail planner app.  As advised I paid for seat reservations on eurorail.com.  Upon checkout I was advised that the tickets could only be posted out and that i needed to supply the address of my accomodation.   This seemed completely ancient to me but I reluctantly proceeded.  Despite the day of travel not being for another month, the accomodation agreed to accept and sign for the tickets when they arrive and hold them for me.  This was inconvenient to organise and I really don’t want to do it for all the places we will be travelling to throughout our trip, not to mention the hassle if something goes amiss.   2 hotels I approached about it said they hadn’t heard of it before.  Am I doing something wrong?  Thanks in advance 

Hi everyone! I was wondering if it is necesaary to print a ticket when you bought an electronic Global Pass. If I booked the seats, I need to print the seats? regards,

Hola! Me gustaría preguntar dos cosas:en primer lugar, ¿si el viaje es tan largo que cuenta como dos dias diferentes cuenta como dos viajes?y en segundo lugar, para activar el qr se un trayecto, ¿podemos esperar al último momento de salir en tren?

Hey there, so my Phone broke and I cant access my interrail pass anymore. I bought a new Phone and wrote the customer service via the website support chat-bot about my issue and submitted a request, so they would transfer the pass to my new Phone. The Problem is they still havent answered until now an I am going to Amsterdam on the 27th of July and I need the pass transferred until then. Is there any other way to get into contact with the customer service? or other options? Thanks for the helpNici

Hola! Tengo una duda, podemos ir modificando el trayecto mientras vamos viajando? Y cuando es el último momento en el que debemos activar el qr de cada trayecto? Gracias!!

Hello,I am on my trip now so this is kind of urgent. I am trying to book train tickets online and due to the apostrophe in my name it will not allow me. The apostrophe was fine on the mobile app, but when I go online to do seat reservations it says “special characters not allowed”.I have tried deleting the apostrophe from my name and using a space, but since my pass is linked to the name with the apostrophe it is unable to be found. In other post the only solution was that the Eurail team changes the name on my account to one without an apostrophe so please can you interact with my post so they are able to see this and fix my account as soon as possible.Since I am already on my trip does anyone have any advice on how to get this solved? (I booked this through a travel agent so I never anticipated having problems) I have already emailed Eurail, but they have not responded. I have been getting kicked off of my trains despite using days from my global pass. I am also a young female travel

Hello.Is it possible to change an e-mail address after I created an account and bought pass already?Thank you!Martin