To ask all about our Passes, reservations & more
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Hello! I am looking at buying a pass for my trip but I was wondering if the rail pass covers all the directions listens when I use the “train times” page? Like if it lists trains, buses, or ferries are those all covered in the pass? (3 month pass specifically!)For example I searched Wageningen to Paris and it tells me to take a bus then a Utrecht train line, then a couple another train lines for transfers. Would all of those lines work with the pass excluding any reservation fees?
Hi Everyone, I made a reservation for my trainjourney by using the DB website. I am travelling from Arnhem to Munchen. When i want to add my journey to the app so i can use my interrail card i cannot find the train i want to take in the app. Even though i know the train departs from that station at the time i reserved. How do i add a train journey to my trip even though it isnt visible in the app?
Cannot add mobile pass to app. Says details don’t match. Checked details over and over. Tried with and without spaces, special letters in my name, etc. None worked. Just freshly downloaded app on 1 day old new phone. FAQ said: try activation link in confirmation mail. Opened the link on my mobile. It says: it seems you are on desktop. NO, stupid… Tried chatbot.. just gives autoresponse mail.How for goodness sake to come in contact to get this fixed? Already busy struggling over a week to get the passes right.First I had got a Global Pass 7 days paper pass. The website https://benefitsportal.eurail.com/benefits/attica-group-greece-italy-superfast-ferries-in-cooperation-with-anek-lines/ tells that Global Pass gives a ‘100% discount (free)’ on Italy to Greece ferries. However, when trying to book the ferry, the price appeared to be 72 euros one way, due to all kind of surcharges, taxes etc. Because I also will use Greece domestic ferries, it appeared to be cheaper to get the 6 days Gr
Hi, I made reservations for 3 trains, paid for it, but never got a confirmation email and there not in my account. The money is taken off of my bank account, but all my other reservations are in my account except for this order. I'm travelling tomorrow and contacted Interrail 3 weeks ago but I still don't have a reply. What should I do?
Estoy teniendo problemas para reservar entre barcelona y paris y que me la envien a mi mail, siempre me aparece la leyenda boleto impreso y no puedo seguir adelante porque vivo en argentina y me sale que los boletos van a llegar despues de mi viaje que pienso hacer el 07/09/2022, alguien me puede ayudar con esto? gracias
Hello,i would like to go from my Hometown (A) in my Home Country(Germany) to another town in Germany (B), then, a couple of days and one seperately booked train trip later, take a flight to Britain, then use the interrailpass to go back to germany via France and Belgium.The Mobile App confirms this as possible, using one Inbound/Outbound day for the travel from A to B and one for the trip from Belgium to Germany.Does anyone know whether this is okay?The reason I’m asking is because Terms an Conditions define Inbound/Outbound Trips as:An Interrail Global Pass may only be used for two specific trips in the country ofresidence of the traveller (provided this country is an Interrail participating country).These two trips are referred to as the outbound and inbound journey.• The outbound journey can be used to travel from any location in the country ofresidence to the border or an airport or port.• The inbound journey can be used to travel from the border or an airport or portback to any lo
Hi, I purchased a 7 day pass two weeks ago and have not been able to activate it. I was able to activate my partner's pass (he only has one last name), but not mine. I have tried entering both last names separate, together, hyphenated, but nothing works. I have contacted customer service twice and the app developers as well and havent gotten an answer in two weeks. I will be traveling in two days. Please help!
Hi guys! I’m having issues trying to make a seat reservation for a night train from Warsaw to Berlin on Aug. 20, 4.15 am. It basically says everywhere (oebb.at; bahn.com; interrail website) that I cannot make a reservation, and I don’t really think all seats are gone because it tells me the same for all other trains. I tried the PKP website, but I see no option for “no ticket, seats only”. The only website that allows me to make a seat reservation is Polrail, but the price is more than twice the price it should costs. Can anybody more experienced than me help me with this?
Hi guys,I have an Interrail Global Pass and am a resident of Switzerland. May I take the Gotthard Panorama Express (e.g. Luzern-Bellinzona) as part of my inbound/outbound journey to Italy? With a valid seat reservation, that is.Geographically it’s not a detour, even a direct train, however, the GPE takes 5 h for the above-mentioned leg compared to 1h 30 min with the regular fast trains.Has anyone tried that before?Thanks for your help! :-)
I have an Italy flexpass 8 days/1month in 1st class for 2 people. as we are travelling from Rome to Salerno, then Salerno to Tropea and back to Salerno, then from Salerno to Bari. Then Bari to Florence and finally Florence to Rome. I had to add all the journeys manually to my trip and then to our Passes. I know some of the trains we will be boarding dont have 1st class, but some portions of the journeys do have 1st class.And I would like to be able to choose seats if I can. How do I accomplish that feat? I booked the rail pass with Rail Europe and the have to use Eurail planner app to book the trains. It is not a simple thing to do, and I have no idea how to get to the Trenitalia site to choose or book seats as our Rail Pass PNR’s arent accepted by Trenitalia. Is there any way around this? I have been booking trains prior to Covid and i never had issues like those that appear with this rail planner app.
Hallo,ist es möglich, während der Reise die bereits begonnene Reise von 4 auf 5 Tage aufzustocken? Wenn ja: wie geht das und was kostet es?LG Rudi
Hi,Has anyone recently travelled from London to Paris? Do we need passenger locator form?Eurostar website does not show anything related to it.Thanks,
Hi all,I was wondering if I could preemptively change trains if I knew I would miss my connection with the train my ticket is booked for.I.e. change before the stop I'm suppose to change or even take an earlier train.I'm asking because I can do that on German/Swiss trains, even if I'm supposed to take a specific train, but don't know wether the same applies to interrail.Cheers!
Can I book ferries with “blue star ferries” before the arrival of my Greek Island pass? The estimate delivery day is 5 weeks from now, but I want to book the ferries ASAP to secure my trip. My pass was activated in checkout (for 15 sep) but there’s no mobile version for the Greek pass as I understand. What can I do?
My connection it's ok but my app Rail Planner doesn't working!!! Message: "It looks like you're offline. Please go online so you can update your tickets and Passes." Help me!!! I'm going travel in 2 hours!!!
I will be flying into Mykonos and would like to explore Greece using the Interrail pass. I want to get from Mykonos to mainland Greece, ideally Athens but not wedded to it. Eventually, I would like to get to Thessaloniki and spend a few days. After this I want to go to Skopja, North Macedonia.
Hello,I was scheduled to take the train this morning, but cannot because of a problem with the rail planner app. I am trying to add my pass to the app (I have double checked to make sure the pass number is correct), but the app tells me “Something went wrong”. The app is also updated to the newest version. Any help is much appreciated, it’s a pretty urgent problem. Thanks!
Hello people,Any help or suggestions welcomed. I brought a promo global pass and am unable to add my mobile pass to the rail planner app.When I do try add the pass it says ‘Something went wrong’. Ive tried and couldnt previously activate my pass and the validation period is for 1 month and it runs out today. Slightly worried as I am supposed to be travelling from Paris to Amsterdam on Saturday and need to reserve seats! I also don’t want to lose my money! any help welcome, thank you, Marcus
Hello,I am a first time interrailer with a young family and we are keen to do a night train. We are travelling in October and are looking at the night train between Nice (or Marseille) going to Paris on Wednesday 22nd October but I only seem to get results for the Thursday. Do they only run on certain days?
The bots couldn’t help me so I’m hoping the community can. I’m on the Eurail site ordering a seat reservation for a Narbonne to Madrid train which requires the seat reservation to be mailed to me, At checkout I selected my state from the drop down menu, but then on the travelers details page which shows the mailing address the state is not appearing. Instead there is the number 16 where the state should be. I tried going back and reentering my mailing address several times but it keeps replacing my state with the number 16 on the travelers details section for mailing. I am hoping someone can assure me that this is normal for states in mailing addresses to be replaced by a two digit number under traveler details for seat reservations. Thank you in advance for your help. I’ll await a response before completing the transaction.
This is my first year to use the interrail global ticket with my family. We want to travel from Kolding to Ringkoebing. In this connection, the bus is part of the trip. Do I have to pay extra for the bus?
Hi, on August 18th-20th there are strikes in Britain, but i didnt find an information about the eurostar trains. Does anyone know if they are affected? Do they run normally?
We purchased EURail Passes and went online to purchase our seat reservations for our Train from Strasbourg to Paris. We click on the train we want that departs at 8:19 the next screen shows a departure time 12:19 with a different train. When I enter information each step the time switches between 8:19 and 12:19 with the final screen where you purchase showing 12:19. Why does the time and train switch back and forth. I tried different times and it seems to do the same thing with all the times.We live on the east coast of North Carolina and do not know if the time difference is an issue.Any help that can be provided is appreciated.
Hello Community, My friend and i, we want to book a train from Kopenhagen to Stockholm for today at 14:19. But it dont work, it says: one leg of your jorney could not be booked. Can somebody help us? We alread booked your hostel. Thank you Max
Hello Eurailers! I’m trying to purchase required seat reservations. I fill in all info and tickets are added to my cart. When I checkout, fill in all info, the next step is “Continue to traveler details”. This either takes me home page & all data is lost OR a blank page comes up! Any advice?
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