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Hello I've made a reservation for the train from paris to london but cannot load the trip to my pass. Can anyone help me? It is for my second travel day. The first day has already been uploaded in my pass. 

Dear Community,our last Interrail tour is ages ago after school. Now we are considering it again to travl with my 2 year old daughter. We live in the UK now and wanted to visit the grandparents in Germany.Unfortunately by train there is just one way via the Eurostar. It seems that many tickets and seat are avaiblabe, even on short notice, but reading through the recent posts, there are not much good news agbout the combination of Interrail and the Eurostar. We will give it a go either way, but like to aks some questions, which can hopefully be answered here:as fas as I understand, you need to buy Interrail pass before before making any plands, right? after planning the journey for an adult and a child we get our seat reservations for the Eurostar via the reservation tool, right? Does my 2 year old need a seat reservation for the Eurostar? Can I also get the seat reservation via the Eurostar webside or only with the Interrail reservation tool? What is the latest point in time to get a s

Hi, I am sorry if this was asked before but I don't find the answer. I am in Germany and I want to take tomorrow the train from Hamburg to Copenhague but in the information post of Berlin Hbf said to me that I need compulsory reservation when interrail web and app told me that it isn't. I would like to know if I can sit on the floor with this pass but no reservations in this train and Denmark, Sweden and Norway ones. Thank you so much for the help and sorry again if this was answered before.

Hallo zusammen,es gibt ja diese Map mit den Strecken. Sind das dann alle Verbindungen zwischen den Strecken, die ich mit dem Global Pass fahren kann?Es gibt ja sicherlich auch dazwischen noch Orte die von zum Beispiel Bussen angefahren werden. Gilt da der Pass dann auch oder ist das individuell abhängig von dem jeweiligen Unternehmen?  

Hey travelers,  we’re currently trying to plan our trip from Munich to Bordeaux. This is our first Internal Trip and we’re still struggling with the reservation (and the high reservation fees). Problem 1) A lot of trains seem to be blocked. When I click on a train connection in the app, there’s a red text telling me that there’s no booking option. Can somebody explain to me if this is a platform bug or if those connections may be available soon? Problem 2) The few connections which I can book are pretty expensive due to the reservation fee. Are there any tips for cheap connections from Munich to Bordeaux or is it a “normal” Interrail issue to pay so much money on top?  Best greetings from Munich,Jona 

I am planning on trying to get from the Normandy/Caen area to London on August 7th. On the Eurail it says that we have to get seat reservations but when we try and book seat reservations it says they are unavailable or full. Is there any other way to get seat reservations? I assume go to the train station? I am at Paris Nord right now trying to get assistance but am unlucky. Our route would probably be Caen to Paris and then Paris to London. 

Perché nel momento in cui vado a scrivere i nomi dei passeggeri non c’è la possibilità di inserire Italia nei passi di provenienza? Non so come fare 

Hello,Please be kind help me with info,  I am a travel agent at a travel agency,Can I buy by with credit card of the agency a Eurrail pass for 2 passengers from the USA with a USA passport? do not ask them to the document controller and the card with which the Pass was bought? Some airlines have such boarding control.  Help me with the necessary steps for booking such a pass and logging into the system on the application.I have never made such reservationsGabriel   

Hi! I’m going to take a train to Berlin. After that i’m taking a plane from Berlin to Belgium (my home country). After that i’m taking a train from Belgium to Torino in Italy. Is this possible? Or is it necessary to have train connections between every country? 

Hi, I'm Hyunjin. I got a refund for my Belgian seat reservation on July 23rd. But it turns out that Eurail Pass used it on July 23rd. I got a refund on my seat and didn't use it. Can you cancel the date of July 23rd in my pass? One day is not enough for the rest of the trip. Please be considerate of me. Thank you, Eurail.

Hallo Interrail Comunity , Ich habe eben bemerkt, dass ich ausversehen einen falschen Reisetag (und zwar heute, 03.August) bei der Interrail-App, „My Trip“ ausgewählt habe, anstatt morgen wie es eigentlich sein sollte, da ich morgen erst weiterreise. Da der Tag aber schon angebrochen ist kann ich das nicht mehr ändern, so wie es Tage zuvor ja normalerweise möglich ist. Ich habe leider auch keine weiteren Reisetage übrig. Gibt es eine Möglichkeit das zu ändern, sodass ich morgen fahren kann, da ich heute ja auch nicht mit diesem Ticket gefahren bin?

Hey is there a telephone number to contact someone from Interrail? thanks 

Dear community,I already bought and started to use my own pass and would like to add a child pass to it (as I cannot buy a child pass without a adult pass). How can I do it?Thanks for you help as I leave on Sunday for Prague with my young daughter!Éric 

In the rain planner I can’t find cities like Beograd or Sarajevo which makes it difficult to find the train connection from there to other cities. Has anyone the same issues and is able to help me how to book the train without needing to pay for it? thanks for York help.  p.S. I am in Budapest right now and want to see the south East of Europe . Which city do you recommend tk visit next?

Hi there,I will travel with the one country mobile pass this week for the first time.I have a question concerning saving multiple journeys for one day. Is it possible for example to plan the journey of a whole Friday, in separate journeys without using up multiple travel days? Will the app be fare to see that if I save a journey for Friday morning, and later in the afternoon on a different journey for that same Friday, it will still fall under one traveling day? Or do I need to plan a whole day in one journey plan?I hope my question is clear and you can help me. Thanks in advance! xIsabel

Hi!! I’m trying to make a reservation and it’s only possible by delivery, any electronic ticket, and I need it for next week and there says it need until 22.08, is it normal? Why can’t I have a online ticket?

hi everyone, i would like to know if it is possible and how to change the date of my flexi pass. It is now 13 Oct - 12 Nov but I would like to anticipate it. Thanks for the help

A friend of mine won an interrail global pass ticket but unfortunately she is unable to use it. Is it possible to change the name over the ticket so I can use it? The trip should be during the end of September and the beginning of October. Thanks 

Hello! I am a little stressed out, because I just inadvertently canceled my order.I need the passes soon and I don’t know if I can undo it. Does anyone have experience with this? Should I better instantly order new passes to save some time in case it doesn’t work out?Thanks and kind regards. 

Hi, We booked reservations for the Paris - Tarbes overnight train on the 6/7 which was cancelled  due to the French Rail strike announced the day before. We booked the reservations through the Interrail website and are at a loss as to how to go about reclaiming the reservation fees. No one either SNCF or interrail has been in touch. Any ideas??  

How do I know when my paris to barcelona ticket will arrive? is there tracking? where do I see it?

My birthday data is wrong, I already contacted costumer service but I am concerned that they don’t contact me before my first day 1st June. I don’t know how to change.

Hello, I purchased a pass for 5 travel days. I used 4 but the app registered 5 travel days instead of 4. I activated the pass one day before I was actually travelling and so the app has added one ‘’travel day box’’ automaticallt, but thebox is empty as I did not travel on that day, but I think it counted that day automatically as the first travel day. I am travelling again the day after tomorrow on a long trip with 4 different trains so I need a solution urgently as I don’t want to be paying fines 4 times for not having the right ticket. Any ideas on what to do if I don’t hear back from customer service tomorrow?

I can use my global pass many times in one day right? I mean, I can take as many trains as I want or need in one day with my global pass. Just to make sure. 🙈

This is urgent please as depends on completion during the current 48 hour  50% flash sale. We live in the UK. My husband is severely disabled and needs me to help him with personal care and medication. He is in receipt of enhanced rate of PIPs (Personal Independence Payment) for both daily living and mobility and has a Blue badge and a disabled railcard in the UK. Therefore, we would like to apply for a complimentary Interrail Pass for me as his caregiver. If I am eligible for a complimentary caregiver’s pass, and he purchases a continuous railcard for one or two months in the current 50% flash sale, can my complimentary pass still be used please? Is it possible to complete this application in time to benefit from the sale?