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Hola, mi duda es a la hora de coger trenes sin reserva. Cuando tienes que apuntar la fecha y hora de los trenes en el pase impreso, al lado pone: « From:  To: »Mi duda es si por ejemplo tomo un tren de Milan a Pisa, debo poner simplemente el nombre de la ciudad o el del tren. Por ejemplo: Milano Rogoredo o poner simplemente Milano Mi otra duda es si hago ese trayecto, tengo que hacer dos trasbordos, ¿debo apuntarlos? Es de ir así:Milano Rogoredo - Sestri LevanteSestri Levante - La Spezia CentraleLa Spezia Centrale - Pisa S. RossoreO simplemente poner:Milan - Pisa

The point of my visa is to explore France and the EU with ability to work if I choose so. I am also going to school in France starting in September. I live perminently in France for the next year at least. I should be eligible for the pass but in the terms and conditions it says you can’t use a Visa to buy?How can I buy a pass?  I am Canadian just by the way.

Hi, I have a train selected from Wien Hbf (Vienna) to Krakow Glowny (Poland) that requires seat reservation. On the app it requires me to go to an external site. I can either book with the CD or Deutsche Bahn; however, when I go to the sites and find the train it has no option to allow me to even reserve. I do not travel to Poland (hopefully) for a little over a month and unsure if the timing is not allowing me to reserve? Someone help please!

Hi Guys, myself and friends are trying to book trains from zagreb to split and back again at the start of september but there isnt an option to reserve seats for every single train for the next few weeks. Is there an issue with the booking system or are all of the trains actually reserved? Thank you 

I made an earlier post; however bare with me please as I am new to interrailing!I decided to buy the 15 days for 2 months pass. I made an itinerary which on the most part has worked out; however, my origin is from Split Croatia and I wanted to take a train to Zagreb. The route requires reservation and when I am sent to eurorails external link to book them, all tickets from various days say I am unable to buy the seats. I have heard that Croatia allows you to buy tickets at the box office, hoping that is the case can anyone vouch for this? I am having the same issue with Zagreb to Ljubljana.I also planned a route from Vienna to Krakow and then Krakow to Prague, again with seat reservations allowing me to boo. This was the earlier post I made regarding this issue where someone commented back how Polish trains usually wait 30 days beforehand to book. Again, can anyone vouch for this? Would it be the same for both to and out of Poland? I also received another external link (oebb.at) where

My wife and I bought an interrail pass for our 18 year old son, but my wife activated the pass on her phone. How can we set it up on our son’s phone? He starts his travel very soon (3 days). Any help would be greatly appreciated. And if we do need to contact customer service, what it the best way to do that?Thank you all so much for your help!Denis

Hi, when I click "My Pass" in the Rail Planner app it loads and says: "Something went wrong""We couldn't load your Pass details. Make sure you are online and try again." I am using Wi-Fi. My phone and Rail Planner app are up to date, I reinstalled the app and restarted my phone but still the same issue. I also clicked "Enable error logging". I am in the middle of my travels and am travelling tomorrow. Help.

I created a trip in the app and would like to share it with other travelers so they don’t have to create their own trips, which are the same. Is there a way to share the My Trip that I created?

Hi Community,I am planning to visit UK/Europe and wondering if Eurail global pass covers the travel within UK? My planned journeys are:Preston, UK to London, UKLondon to NewCastle Upon TyneNewCastle to ParisParis to BrusselsBrussels to RotterdamRotterdam to AmsterdamAmsterdam to FrankfurtFrankfurt to NewCastle, UKDoes any of this travel not covered by Eurail Global Pass?Would appreciate the advise.

I take my first train on June 7, if I activate it now, the validation time starts, right?  and you say that I can reserve my trains and buy through the page but, without activating the pass or can it be activated from the day I take my first train? help

Hello, I’ve now been waiting over two weeks for help in customer service, I need my pass cover number and my three travel days that were unused to be added back to my pass. I will require using these as soon as possible to finish my trip. 

Hello, I have just noticed that the date of birth is incorrect on my interrail pass which I just bought and I am about to start travelling in one week. I've already tried to contact with the customer service via chatbot and online submissions however there is no reply …Who else should I contact to correct this?

I cannot activate my mobile pass using my passport number. I need to travel tomorrow.

There are 4 travels going together and we all have our passes activated on our own phones but we want to easily add the same trips and trains. Is there an easy way to do this or do we all need to add the trip/trains individually? 

I think it's very wired that I submitted the delay compensation form (https://www.eurail.com/en/help/delay-compensation) twice but nobody came to contact me nor did I receive any compensation. I'm wondering if I can find someone help me here.

Hoe kan ik een reisdag, gepland, activeren? in my journey staat niets dan alleen de reisnaam.klik ik hierop, dan zie ik mijn reis, maar NO Journey added.hoe kan ik ik mijn reis  geadded krijgen?

Is the global ticket transferable to another person? I have already bought the ticket but cannot use it and would now give it away to a friend, is that possible?

Hi guys, my friend and I have a seat reservation for a train, but since we arrived in the city we realised that it is too early for us, as we still would like to enjoy the city. Do you think it is possible to change the time of the train but keeping the reservation?

Hi there,myself and my fiancé are looking to travel in 2024 for our honeymoon, are we able to buy the flash sale tickets just now and save them for then?  hope you can help.

I'll be arriving sunday at 5AM in Padova but don't know how to spend my time until I can access the adress I am going to (surprise visit!) I have a huge backpack with me so I don't think I'll be allowed in anywhere/IDK where to safely store my luggage before I venture out into the city. Does anyone know places or a strategy I can use? I'm also parttime student so maybe I can enter study rooms or the university library?Thank you in advance!

I urgently need to change my country of residence as it was incorrect when I purchased the Global pass 1 month. I am due to activate my pass on Wednesday 13th June (in a day). I have contacted customer service multiple times with no answer and am getting nervous. Please could this be flagged. 

I cannot find the PNR code for eurostar ticket in my email. The email says it can be found under the train details, but I didn't find it.

Hello, I am traveling at the end of September to France, the Netherlands, Denmark, and Sweden. I will spend the most time traveling between several destinations within France, particularly Paris, Reims, and Strasbourg. Does that mean I need to buy a separate pass for France AND another one for multiple travel days between different countries?

hi - it looks like if i havent activated my pass yet then it will be simple to get a refund. but the boioking platform then offers choice of additional refund protection for 23 euros. Do I need to get this extra protection or is an unactivated pass still ok to get full refund? Im worried that i might book my pass and then find that i cant get the seat  reservations i need (espesh for eurostar) -am travelling in october o hoping its long enough away but in cae I wanted to have the back up of a refund..thoughts welcome! thanks! :)

Bonjour cher Interrail,Planifiez un voyage avec toi n est pas facile, voire impissible.Tes horaires sont aleatoires, ne correspondent pkus avec ce que nous avions prevu, heureusement que j avais planifié il y a qualques mois parce que depuis peu tout les horaires ont changé…Nous sommes obligés de nous rendre sur toutes les societes de transport dans les pays ou nous allons…Je voulais savoir, quelqu un lit tout ces posts ?Vous vous rendez compte du bordel que represente votre planificateur ?Vous comptez faire quelquechose ?Reveillez vous....