Get ready to travel

To access first class lounges in Austria do you just need to show your first class interrail pass, or do you need to have a train seat reservation for the day in question? I was planning some day trips to Innsbruck and Salzburg using local trains on my 1st class Interrail pass, so would not be making any seat reservations for those days, but would like to make use of the lounges for refreshments if they are accessible.  

Hi, has anybody travelled from Stockholm to Copenhagen via Almhult (bus to Hasselholm) and Hasselholm recently? Was your trip smooth? Sweden-Denmark trains are very full booked now and I'm looking for options. There seems not be straight trains to Copenhagen at weekend.

Is it possible to use your 1st class pass to access the LNER 1st class lounge at King Cross in London without having used an LNER train? Their website says that All Line Rovers give access to their lounges, but I am not sure if an Interail pass is treated the same as that? Thanks

Hi,To travel from Warsaw to Berlin I need to make seat reservations, but they no longer see to be available. I get this message: ‘No longer availableThis seat reservation is only available as paper ticket and can't be delivered to you in time. Try booking in person at the station.’Does anyone have any experience with this? Will I be able to make a seat reservation at the station? Thank you in advance!

Hi everyone,I have a question about combing one country pass with a standard ticket to travel between two countries (Swiss and Italy). I am planning to travel from Thun to Milan via Brig, and I hold a swiss country pass. I plan to take a EuroCity (EC) direct train from Thun to Milan. Would it be possible to ride this train if I only buy a ticket from Brig to Milan given that my one country pass already covers Thun to Brig? or do I need to change a train at Brig?Thank you 

Hi, we would like to travel to greece within two weeks with the Greek Island pass but the tickets delivering process is too long (our vacations begans the 7 of august and the tickets arrives the 13th). is there anywhere where we can buy it directly in greece ? Thanks !

Hi everyone,My passport got stolen on one of the journeys and now I want to change my old passport number on my pass to my new passport number, but the pass has already been activated. Can anyone tell me how to change this? I have already contacted support but haven’t heard anything and since I am travelling this monday to the UK I really need to change my pass ID-number to my current number pretty urgently. Anyone have a solution?Many thanks.

Hello Interrailers,  I want to buy a 50th anniversary Interrail Ticket, but I’m not shure, when the journey will exactly start in the next 11 month. In 5 month, my age changes from 59 to 60.Can I buy an 60 year Interrailticket if I’m shure, my journey starts after 5 months ? Can I buy an 59 year Interrailticket if I’m not shure, or do I get problems if I start my journey after 5 months, i.e. starting the journey when I 60 years old ?Thank you for your answers,st.eini

We already have our country interrail pass (Norway), but we cannot reserve seats via the app. How do we solve this? Thanks. 

I broke my phone 2 days ago, I have a new one but I can't use the pass. I'm leaving in 3 hours, it's urgent !!

Can anybody sign post me to which pass I should purchase? I am UK national and don’t know if anything has changed post Brexit. Thanks in advance :)

Hi Eurailers, I am trying to book a seat for a EuroCity train (EC51, to destination Milano Centrale) for this Thursday, the 4th of August, but whenever I open the Eurail website I get notified “Prices temporarily unavailable. Check back in a few hours to see prices and book this seat reservation”. This has been for two days. Anyone knows how to still book it?

Can I buy a Senior Pass before my 60th birthday? I know I can’t activate the pass until after I am 60, but the website doesn’t seem to allow me to buy the pass in advance - it won’t accept my birthdate in the Senior Pass section, because I am not yet 60.

Hello!I bought my pass in May and activated it right away as it said that I could start my trip anytime within the next 11 months and also that I could change my start date later.I wanted to start around middle of August but now I noticed in the app that my pass is supposedly only valid for 34 more days without any way of doing/changing anything :-(((I haven't done a single train ride so far or bought any ticket.How do I proceed? Is there a way (for customer service) to change my start date and)or deactivate and reactive my pass?Or should I drop everything immediately and start my trip right away to not lose any more time/value?I'd be very very glad for a quick answer as I would have to organise a lot on very short term in the worst case.Thx for any help!

I bought 7-day Eurail Global Pass. But i only used up to 6 days. Could i receive refund for the balance 1 day? Please guide me.Thank you.

URGENT Who do I need to contact to change the country of residence on my mobile pass? I am travevelling tomorrow so this needs to be changed ASAP as i have already made reservations !!Any help or advice very appreciated!

Hi,We would like to book a nighttrain (euronight) from budapest to berlin but the only option we get is a paper ticket. We are already traveling, so we don’t have an adress. Does someone know another option for an e-ticket to book this nighttrain? 

Hi,I am 67 years old, would love to buy a 1 month 50 years celebration ticket 1st class and travel mid of Feb til mid of march.Would this work or does it mean month of February or march whole month?Thx

Hi everyone, I’m sorry if the question has already been asked but I couldn’t find an answer. I am planning a trip in central Europe and I already scheduled it. I would like to understand if what I thought of doing is possible:Travel day 1 - I would take a train from Turin, Italy (my hometown) to Bern, Switzerland (I will stay there for some hours) and then, in the same day, to Paris, France. Travel day 2 - after some days in Paris I would take a couple of trains to go to Bruges, Belgium. After that the next stops are Gent and Brussels, but I planned to buy tickets by myself and not include them in my pass, because they are cheap tickets and I wouldn't like to add travel days because it wouldn’t be convenient. Travel day 3 - at this point I would restart the journey from Brussels to Berlin (the last station in which I used my pass will be Bruges, is it against the rules? - I mean, it will be clear I traveled to Brussels not using the pass…). etc.My doubt is about “skipping” travel days

Hallo! Wie komme ich am besten von Heidelberg nach Barcelona?  Kennt sich jemand aus in Punkto "Regionalverbindungen in Frankreich"? Die Fahrtstrecken innerhalb Frankreichs (z.B. Karlsruhe -Paris bzw. Paris-Barcelona) sind nämlich reservierungspflichtig, aber da komme ich "rein technisch" nicht weiter. LG,Irene    

On the "frequent questions" it says you can't add or remove a trip after activating your pass, but can you add journeys?If its not possible, missing a train would mean you're stuck in that city, so I guess you can add journeys on the go but I just wanna make sure

The Global pass Mobile version is easy to use every day ? and is the same that paper versión?

Hi, I am trying to buy my reservation but I dont know why It does not allow me to continue.I have already fill all the información above.      

Hello, we have a problem with our mobile pass #interrail.Its' our first time, we accidentally put our "outbound" for July 31, and our "inbound" for August 1.But we are leaving from August 1st to 6th. We cannot change our "out/in" because the 31 has passed.   Is there a way to solve the problem? Arthur Stephan

My paper pass was shipped 7days ago, but still not get the tracking code.  Any one experience the same thing? thank you