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Is it possible to take a train which says seat reservation required without buying it if you just stand the whole journey?
My phone broke yesterday and I had to factory reset it. I redownloaded the interrail app but can't add my global pass as it says it's already been activated on a different device. I contacted customer services via the form on the website yesterday but I've had no reply. I URGENTLY need to access my pass again as I need to travel again tomorrow .please please help.Thank you
URGENT! I am stuck in Bulgaria with only days of accommodation left. My mobile phone was stolen on Sunday the 24th Of July in Bulgaria, I have now bought myself a new phone but cannot add my pass to it as it is still connected to my old one. This is very urgent I will soon be stuck homeless in Bulgaria and need to leave very soon to get to my booked accommodation in Greece. Please I need help adding my pass to my new phone otherwise I will be stuck.
Ciao a tutti, ho bisogno di un aiuto per prenotare il tragitto Lubiana - Budapest per il seguente treno. Ho giàanche contattato le ferriovie austriache ma mi dicono che stanno riscontrando delle problematiche notevoli per le prenotazioni Interrail verso i paesi dell’Est Europa. Come posso fare? Grazie Sara
I want to visit a friend in Munich for a few days during my trip from Amsterdam, but I need to go back to Amsterdam for a few days before continue travelling.Does an Eurail pass allow that?
How can I get a refund on a booking? The site says just cancel your booking ... But it's not like it's always been true so far and I wanted to be sure
My daughter was too poorly to go traveling with her friends but now wants to meet them in Paris at the weekend. She has a second class interrail pass and her journey home is already booked. There are only Business Premier tickets to go out to Paris. How can she upgrade so that she can get a seat? She is happy to pay the extra. Thanks
I'm wondering about the TrainOSE bus/train combination between Patras and Piraeus that is included with the Eurail Greek Islands 6 Day Pass. Does anyone know if it’s necessary to make a reservation or buy a ticket prior to boarding, or can you simply board by showing your pass? If you have to make a reservation, how do you do so? The TrainOSE website doesn't seem to offer the Eurail/Interrail pass as discount option.
I booked multiple reservations on Saturday as part of a month long trip. The money left my bank account but I have not received a single email confirmation and the reservations are not showing on my account nearly 48 hours later. I need confirmation as I have hotels booked in multiple cities.
Booked my tickets an hour ago with my friends, they both received confirmation emails almost instantly whilst I got nothing. The money for the tickets has left my account despite not receiving anything in terms of confirmation. Anyone have any suggestions other than contacting customer service? Is this a common problem?
Hello! I’m studying abroad at in England this year and have a student visa residency card. By the time I’m looking to travel (March-April) I’ll have been here for 6 months. Should I buy a Interrail or a Eurail pass? I know that to buy Eurail you have to be outside of Europe, which I will not be, but my passport is American. Thanks for the help!
Hey, I have a flexi pass interrail ticket and wanted to book my first travel day over the app.I am from Germany and want to take an ICE to Switzerland. Unfortunately the app says then, when I want to activate the ticket, that its not valid for the countries. When I want to book something in switzerland it is working. How is this possible and what can i do? Thank you in advance!
HiI have a global passI have booked seats into Inlandsbannen I cannot book tickets (Gallivere to Ostersund) into the app (nor with internet).Is the présentation of the pass onboard with tickets enough?Best regards.
Hello, currently on an inter rail trip in the Scandinavian countries. My cousin has just had her phone stolen with her mobile pass on it. However, we have 15 days left over 1 month to travel. We tried to put his pass on the Rail Planner app on another phone but it was impossible due to the activation on his stolen phone. Can you allow us to put his pass on another phone in order to continue the trip.
Can I buy the Benelux pass even if I leave Lyon and come back to Lyon (I only visit Brussels and cities in the Netherlands) ?
Hi! I have a nightjet reservation from Utrecht to Basel and planned to continue my journey to Milan. Now I see that it is easier to drive on to Zurich and from there to Milan.Is it even possible to adjust a reservation for the nightjet?
I am confused by the fact that there seem to be two kinds of trips. One is in the planner app, is linked to 1 pass and has automaticall the pass owner as the only traveller. The second trip is instead in the website profile, it might have more that 1 traveller and is usdd to make reservations.The two trips are completely independent and disconnected: trips created in the planner app are not visible in the “trips overview" in the account website, and vice versa.I find this confusing. Am i missing something?Thanks
Hi, me and some friends bought a youth pass in January 2021 planning to travel last summer when we were 27.Due to covid the plans were postponed and the tickets were extended for another year. However this year we are all 28 and cannot activate our passes. We plan to begin travelling next week. I have contacted customer services 3 days ago and have not heard back yet.Is there any way to activate the passes? Thanks!
We bought a Global Pass ORDER EU30624577 Placed on 16-05-2022 but couldn’t get a reservation on the train London to Paris so we only needed a one country pass. We followed the instructions and bought a second pass .. one country France ORDER EU30625244 Placed on 17-05-2022. We then asked customer service to refund the Global Pass as directed on the web site. We are already back from our trip but no refund on the Global Pass. Anyone know how long this should take or if we should be contacting Eurail another way?
Hi, I am planning to go to Vienna from Salzburg, and when I have tried to add the journey on my Eurail Austria Pass there is "conditions apply" on the ticket.It is shown in Eurail app that the train is EC (Eurocity?) so maybe the warning is relevant to this... but in OBB app it seems the train is also Railjet Express train, which is, to my knowledge, domestic train in Austria. Someone knows what causes the warning in this line?
Hi fellow Travellers!!On the 1st of June me and my boyfriend are going on our first Interrail trip ever! So exciting!!MY QUESTION:______________We are planning on catching the nighttrain from Amsterdam Central (departure 22:34) to Prague (arrival 2nd of June 10:34), at least, that is what the Rail Planner app says is possible. But if I am looking at online timetables to book a sleep possibility in advance, I can't find this train anywhere. Does anyone know if this info is accurate?And do you have some basic NEED TO KNOW TIPS for the first time interrailing ever? THANK YOU SO MUCH! Maybe we see each other somewhere in Europe!!
..and if so, how?Me and my girlfriend have Interrail passes and we are going from Florence to Venice tomorrow. Frecciarossa operated by Trenitalia. We made reservations and it clearly says that the tickets need to be printed and in "physical form", otherwise we could be fined. We have the PDF-files with the PNR and QR-code. Do we need to print the ticket and if so.. can we print it at central station in Florence? Thankful for your answers.
Hello, i’m new to the interrail community and i was wondering if the trip i was hoping to do was possible if i chose the Interrail Global Pass Youth. I want to travel between: lille - london london - york york - scarborough (round trip) york - cambridge cambridge - london london - brighton (round trip) london - lille I was going to buy the Interrail Global Pass Youth 7 days within1 month. Is it compatible with my trip ? Thank you in adance Best regards
Hi all,I am planning a trip to France and visiting Paris and St. Malo. I am planning my route in August from Germany over Paris, staying a few days there and then to St. Malo. It’s impossible for me to add St. Malo as a destination; I can’t figure out how to get my trains to St. Malo from Paris. (btw: Rennes works well). Any ideas or help how I can plan my trip to St. malo? Thank you in advance.
My father bought Eurail passes and have them delivered as paper. I have been trying to cement reservations I’ve tried to input the pass cover numbers online and using the app--neither recognize them as valid. The chatbot and use of facebook messenger on Eurail.com was not helpful. I know the website says it needs to be activated at a train station, is there a faster way?
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