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I have a 6 day Pass for Greek islands, Attica Group.When I go on the site for booking, even if I put my CPN number, I can’t have a reservation without having an amount due.Why ?Is it because my Pass begins on19th of August (date of my departure to Greece) ?Thank you for answer,

Hey guys,My Friend and I are actually in London with Interrail Globalpass. Yesterday, we wanted to go by thameslink, we added the correct train to our journey and pass, but the gate did not accept the QR Code. We also wanted to go by overground but there were no QR Code scanners at all (a.e. West Hamstead). What should we do know?

Was checking the EC51 timetable and realised only September the train doesn’t operate. Any special reason?

Hi, I would like some information. I am now in possession of the 6 Days within 1 month paper pass but I realized that I am better off using the 4 Days within 1 month pass. I would like to request a refund of the first one and get the 4 Days pass in return. My question is, by mid-August will I be guaranteed a refund and in addition also the successful receipt of the 4 days pass? Thank you very much to those who will help me.

Hello everyone!I would like to buy seat reservations to this nightjet train (zurich-zagreb) on 10 July, but  the eurail website says that the seat reservation is not required. Is it possible that i can travel with this night train without the seat reservation?  

I didn’t know Wien-Budapest ticket is paper…..I want to get my ticket for e-ticket or change my address for recieving my ticket.

Hi, I want to check reservation availability on train TGV 9580 Friday 22 July 1535h from Baden Baden to Marseille, but I can only do so with a valid pass.. My problem is that it is not an option to buy a pass if it is not any available spots to reserve on that train.. How can I check this before buying a pass?

hello, I paid for seat reservation from Berlin to Paris round trip (depart from Berlin 29 th 04.32 to 12.54, arriving 1st of May from 18.34 to 04.12) using Interrail for myself, and Eurail for my mom.I paid for the reservation and payment was approved, but I am still waiting for my email. thank you. 

Hello!We have a problem with booking our seats for the Bratislava-Warsaw train. The website seems to be broken, we can't book them on there. We've also been to the train station but they said there are some technical difficulties. The train is tommorow and despite trying many times we can't book the seats. And it's required for that train. What do we do in this situation? Can we just hop on the train without the reservation and hope that the conductor will be understanding?thanks in advance :] 

I lost my phone and got my ticket transferred to a new phone. We have 10 days flexi global pass, but now all travels between Gotenborg and Hamburg are “not in network”. This can’t be right? It works on my partners pass which is the same pass. :’(

Hi,I want to start my interrail trip next week. About 2 weeks ago I found out about the complementary caregiver pass and submitted a support request (Id #212586) but I haven't got a reply yet.How do I get the caregiver pass?I am eligible for a caregiver (“begleitperson”) in Germany but I don't know if this makes me eligible for a complementary interrail caregiver pass.Best regards

hello, i saw that interrail cooperate with booking.com. only when I want to go to the booking.com site via the interrail site does the site crash. can someone tell me what the discounts are at booking.com via interrail

Hi, guys!I am currently booking all trains for my interrail tour. I receive almost all bookings as an e-ticket by email, except for the Montpellier-Barcelona connection. Why can’t this ticket be sent by email, but only in printed form? For this I have to pay 9 euros shipping costs....Can someone help me?Thank you!

I have tried to contact customer service for 7 days now, but with no luck.It's regarding a night train ticket from Genova to Rome, the ticket shows 4x 2nd class — ICN 02 CLASSE ICN 3 Euros, but I booked 4x 2nd class — Cuccette C4 Comfort-Promiscuo 43 Euro, or total 172 Euro. I am sure that the system made the wrong bookings, but charged me the full amount.Now I want to cancel the reservation, but it says, that is not possible.BR. Mads

Hello, unfortunately I cannot access my travel pass on the rail planner app anymore. I had added the pass a few months ago on my phone. When I try to add the pass again, I always get the notice that another device is using this pass. But that’s not possible since I get that notice on both my devices. Does anyone know how to fix this?Thank you in advance for the help.

hia, does it count as one journey out of the country if I start in Leeds? Would Leeds to London be free if I take the London- Brussels the same day? And how do I get reservations on the Eurostar without having to purchase the ticket on the trainline? I went to the trainstation information counter but the lady said she doesnt know anything about interrail. 

My daughter is traveling on a pass that should give her unlimited travel for a month. it is saying that she is on a limited journey pass how can she get the correct pass added to he mobile account ? 

Seats on the night trains that go from Berlin to Copenhagen and from Copenhagen to Amsterdam are not available, I know I have no hope but by any chance are there other ways to catch them? sorry for the silly question (“Seat reservations unavailableIt seems no price offer is available right now. It is possible that all pass holder seats are sold out. Please check 'More information' and try other ways to book this seat reservation, or buy a separate full fare ticket to board. You need to buy a seat reservation to board.”)

Hi,We are currently on a train to Budapest, and the conductor just checked our tickets. We have a paper ticket, but use the app to log our travels. The conductor hardly spoke english, and didn't understand that we used the app to do it.When she looked at our tickets she wrote the destination and date just under our QR code on the pass itself and not on the table in the pass cover. Will this be a problem later on seeing as we now have text on our pass for later inspections?

Hi There,I would like to know what it means in the Interrail app when the journey is green or orange and it says I'm good to go, but it also shows a warning that the prices are unavailable because it might be booked.Does this mean that I am still able to take this train or not?It might be a really simple question but I honestly can't figure it out.Thanks in advance!

Yesterday I was traveling and I wanten to add the journey to my pass. But at the time there was no proper internet. Later I forgot to check again and now it’s the next day and I didn’t add my travel day from yesterday. In the train someone only checked my seat reservation. Can I still add it or can I use this travel day another time? 

Hi Community, I am travelling tomorrow and using interrail pass first time, My journey is Newcastle (UK) - London - Paris, I have few questions in my mind.Do I need to add single ticket for the journey or can I add Newcastle - London and London - Paris as separate journeys and have 2 difference tickets? I have booked reservations for both the journeys, however the app still shows reservation is required?Shall I ignore this and add a journey to the travel day?Thank you in advance, 

How do we make a reservation on a train, when it is not needed?Is it possible?

Hi, For trains that do NOT require reservations: If I go from A to B and add+activate the ticket for a train scheduled at 10AM: can I also use that for the same train, route, at 1PM?

Our Eurail passes were bought by our travel agent.  Once we got our pass number we followed the instructions to download the app, add all our passes, create a trip etc.  This all seemed to work and the app does seem to show our “tickets”. What we now need to do is reserve our seats.  All online advice/direction points you to several options including in person at train stations, by phone direct to train company etc. We would like to book our online (Eurail website) which we understand is completely separate from the app - we login to Eurail, go to book reservations, added a trip name, and got stuck at adding travellers to the trip - it will not allow us to - it says “Details don’t match” when we add Last Name and our Pass #….we KNOW they are correct, because the App let us set up our tickets with no issue.I have seen several posts on this issue but the only real resolution I saw was that Eurail had to do something to fix this on the backend!!  Can someone help?PS - I have gone directly