Get ready to travel

Hi my husband and I have a Eurail pass to use. We are not sure how to use the app - is it better to use one phone or can you have the pass details on both phones? Thanks

Hi, When wil the August train scheduled be available?I am trying to book seats for a direct train from Milan Centrale to Venice S. Lucia on Thu 8 Aug in the morning. We have 1st class Eurail passes, so would like to ensure I can reserve a seat in advance in case they have limited availability for Eurail pass holders.

I bought a 10 days global pass within 2 months. In the email and app it shows me there are 10 days in only 1 month. Why?

Does anyone know how to make a reservation on Eurostar for a bike and interrail. I do t want to buy the interrail reservation but then find I can’t reserve the same train for my bike. Planning a trip going out London to Brussels and back Brussels to London. Thanks 

I'm trying reserve seats but it gives an error. What can I do about this?

I’ve attempted to request a refund on both the app and the laptop. My pass is NOT activated. I have NOT began a travel day. I have a Plus ticket, so I’m entitled to a full refund. I sent the following email to support “I am entirely unable to request a refund for my pass. My pass has NOT been activated for a travel date, and I already deactivated it and deleted it from the "My Passes" section on the mobile app. I also tried requesting reimbursement for my laptop. This is incredibly frustrating since I followed all the guidelines and I'm entitled to 100% of the refund (for having a Plus pass). Please help me fix this ASAP.” and it automatically marked it as solved, but their little tutorial simply does not work on my phone or laptop.  “The account holder is to request the refund by following the below steps:-Log into your account. Go to 'Pass details' and then to 'Refunds and exchanges'.-Select the Pass you wish to request a refund for. -Please provide a reason for your refund request.-

Quiero conocer tips de viaje comodo, económico,  tranquilo, especial e inolvidable por Europa.

Hello everyone. My semester abroad in Norway starts in mid-August and I am planning to travel from Germany to Norway with the Interrail Erasmus pass. Which country should I enter as my country of residence? Germany or Norway? Mainly because I plan to buy a 6-day pass and travel through Norway a few weeks later. The website says its the country in which you spend most of your time and this will change because of my travel. 

Hi, I have recently purchased a global 1 month pass, 4 days for travel from one place to another consecutively. I have to travel from London to Paris within the same month but later, is that possible. And if so, can I refund (or exchange) my passes for the global 1 month, 5 day travel? Thanks, Candy

We are getting the Eurostar into Paris and have booked the overnight train down to Cannes but only have 35 minutes to make the connection. Is this do-able? If we turn up early to check in at St Pancreas is there a chance they might put us on an earlier train or could I pay to change if there are spare seats? We are using a global pass but there are no seats on trains any earlier (Monday 4th August, 17:30 from London) . Looking at Google is says it is 14 minutes on the underground (Line 5) but I am not sure which way to go, get tickets etc just wondered if anyone had any advice

Just bought a “10 trips over 2 months” pass (23/07/25) and would now like to book trains and seats for our upcoming trip starting December 2025. No trains come up. Is it too early to book ? If so, when can I start ?

Hello! I’m planning my first Interrail journey. Firstly I want to go from Kutno, Poland (my residence country) to Munich, Germany. I’d like to use this connection:IC 5420 Hutnik from Kutno (18:50) to Czechowice-Dziedzice (23:23)IC 407 Chopin from Czechowice-Dziedzice (00:07) to Munich (10:24)If I will add in app that I virtually “entered” the Chopin train in Oświęcim (23:45), one station earlier, would it count that I used only one travel day (outbound from my residence country)? Or the train staff will see that this change is not possible and will give me a fine? Thanks for your replies.

Hi everyone, we have a connection to make between a Paris-Mannheim train and a Mannheim-Berlin train. We can either choose a 16 minutes connection or a 1h and 15 minutes. The platforms are right next to each other so 16 minutes should be fine but I'm not sure to trust the French train company to arrive to Mannheim on time. Seats reservation for Mannheim-Berlin is not mandatory (neither recommended). In case we book seats for the first connection but miss it, would we easily get on the next train? Thanks for your help, Lou-Anne 

Vorrei prendere il treno rj 83 che da Monaco va a Bologna. se acquisto un posto a sedere tramite il loro sito è incluso anche il supplemento?Sul loro sito il poso a sedere costa €6 è possibile?Il supplemento per questi treni è obbligatorio mentre la prenotazione del posto a sedere no?

I have a country pass for Austria. When I create a new trip linked to my pass (not activated yet), I thought the app would let me know if my pass is not valid in parts of the trip. However, it doesn’t show anything, even if I add a trip completely outside of Austria, eg from Paris to Barcelona.Therefore, and as I was unable to find clear information about this:If I travel on the Railjet from Austria to Bratislava, is the ticket valid to Bratislava, or do I need an additional ticket from Vienna to Bratislava?

Ola. We are planning a trip for November - December 2025 to Norway, and we are inspired by the proposed trip "Norway in winter", passing through Oslo, Bergen, Trondheim and Bodo. But using the planner it is impossible to visualize the journeys... for example Oslo-Bergen or Bergen-Bodo... Can anyone tell me why? and are there any train connection problems? because on the Norwegian site it seems that many journeys are replaced by buses.And final question: is it a good idea to plan “Norway in Winter” for this end of the year?Thank you very much in advance for the answers.  

Hey, in august i will be interrailing for the 1st time with 2 other friends, i was making the seat reservations until I stopped because I didn't know how to continue A train according to Interrail requires seat reservations, but they're no longer available on the Interrail website, so I go to the site listed under "more information" -> the Czech site.However, the site doesn't have this train (perhaps because Interrail doesn't support this organization, so it doesn't cover the train?).The Czech site (where seat reservations must be made) shows a train from 3:16 PM to 7:23 PM with train number EC 177. While Interrail shows a train from 2:47 PM to 7:23 PM with the same train number.- Both stations and dates are the same.How is this possible? And how am I supposed to make seat reservations? Just on the Czech website? Since they're the same train numbers, are they thereby also the same trains? i hope i made my story clear bye

I'm trying to plan on the app a journey from Verona to sillian , in osttirol (austria). The shortest way is through the italian Pustertal (Bressanone/ Fortezza/ Brunico/ San candido/ sillian). The app apparently ignores this way and shows only a way trough innsbruck and woergl that takes much more time (+ 1 day).Anyone knows why?Thank you very much

Buongiorno,un mese fa abbiamo fatto la prenotazione (purtroppo solo cartacea!) per un treno Eurocity Milano - Friburgo. Il biglietto pare fermo a Bologna e non ci è ancora arrivato !! Cosa possiamo fare? Come procedere?Grazie

Hi, I just saw this in the FAQs. We live in Bristol in the UK. Does this mean on my outbound trip we can travel from Bristol to London to Amsterdam (our first trip) but on our way home we can only travel from Paris to London (our last trip) and have to fund our travel from London to Bristol ourselves?  Your outbound journey can be used to travel from any location in your country of residence. Your inbound journey can be used to travel back to your country of residence. 

I’m an Interrail newbie. I have reserved tickets from London to Strasbourg, but it says no reservations are needed for the rest of the journey to Basel. When I try to book it, it says You’re ready to board. So how do we get tickets? Do we have to go out to the ticket desk and show our passes to get tickets? Or do we just get off the train from Paris and get on the one to Basel without having any tickets? And when we have other journeys where no reservations are required (eg Basel-Chur), do we just go to the ticket counter and show our passes, and they will issue us tickets? Sorry, all basic stuff I know, but I can’t find the info on the website. Thanks!

Hi Community,I'm still totally blown away by the Interrail offer - I actually didn't know that this offer was also available for adults and families.Our children have wanted a vacation in Spain for a long time, but I'm incredibly scared of flying, so it hasn't been an option until now. Now the idea of traveling by train came up.The route would be from Frankfurt (Main)/Germany to Barcelona (Blanes), departing on October 3. Two days there, two days back (October 11), we could use the 4-day Global Pass for that, right?When I was a child, I traveled to Spain with my parents in a sleeping car - that doesn't exist anymore, does it? With children, an overnight train connection would of course be ideal.Has anyone done this trip before and is Interrail travel really as straightforward as it seems?That would be fantastic. Many thanks for your help!

Sono a Brugge(Belgio), mi mancano 2 giorni di viaggio di cui l'ultimo è quello di rientro in Italia (Bologna) . Potete darmi qualche consiglio? Non vorrei,però,  pagare nessun supplemento...

Hello!If travelling from Beauvais to Paris on a Sunday in August (31st), would you advise booking the train ahead of time or is it okay to just turn up on the day and sort the ticket there and then (either with or without a rail pass)?Thanks so much!

I have a 5 days pass in one month, and how does it count?Like in hours? does it mean i can travel 120 hours in one month? Or like 5 whole days? Does it matter if it's less than 120 hours, but it spans five days? I don't travel the whole time, so does it count as a whole day anyway? If i travel in the morning, til the afternoon like 5pm, does it mean that i have already used up one day, or only those hours I had just been on the way? Thank you for your answers.