Get ready to travel

Hello everyone,I won a DiscoverEU Interrail pass this year. The pass includes 7 travel days in one month. I would like to upgrade my pass to have more travel days. Is this possible?

Does anyone know why there are no direct trains from Copenhagen to Hamburg in the Rail Planner app?

HI, I'm just checking if the train from Malmö to Copenhagen on 19.July runs but all the connections on the website say that there are no available tickets. Does this mean that we can still get on the train (we are four persons)? The seat reservations are not mandatory. 

Looking at travelling from Paris to Copenhagen on our Eurail pass. We are a family of 4 and looking at the best way to travel (in a 4 berth) in December. Is it possible to use only 1 “day” of our pass? Has anyone done this route?

Hello! Is it possible to take the train from Skopje to Belgrad at the moment? In the interrail app there is no connection.Many thanks!Anisha

Hello all!I am going to Norway with a global pass this summer. I am trying to book trains from Kristiansand to Stavanger and from Bergen to Oslo, but the interrail app doesn’t show these trains.  Interrail website suggests to book through the app ENTUR (which actually shows the direct trains that I want), but if I use the app Entur, I have to pay the full price to book the train and the seat, since they don’t have the interrail pass information. How I am supposed to book the train and the seat if the interrail plan app doesn’t show the trains ?  Thank you for your help!Elodie  

There are some trains that you do not need a reservation, but still you can get one. Should we pay for the reservation even if it is not needed to board? What happens in the case that there are no more reservations, but these weren’t needed from the beginning? Can you still go in that train?

Hi everyone!I have a question concerning seat reservation on tgv. I want to take the train shown in the screenshot, but interrail tells me that it is not possible to make a seat reservation on that train. However I checked sncf site and there it is possible to book a train ticket for the same train, meaning that IT IS NOT SOLD OUT, but on sncf it is not possible to make a seat reservation with the option “interrail”. How can I solve this situation?  Thank you very much,Roberto 

Hi, I’m meant to be travelling at 6am tomorrow. I haven’t yet activated my mobile pass. I have a reservation for London → Paris. I’m thinking of being away longer than originally thought and thinking of changing my 15 day pass to the unlimited version over 2 months.Am I still able to do that now (6pm CET)?Is the process that I buy the new pass and request a refund for the old pass? And am I likely to get refunded for the old pass? Just a bit nervous about the refund.I emailed Eurail earlier but got a reply about trains in Italy which was not what I was asking about. I’ve emailed again - but advice would be great. Thanks

Hello!I’m trying to do this on CD.cz Website but “I want a reservation only” doesn’t appear :/ how is it necessary to do? 

I'm so grateful for the help I have already received here! There seems to be an endless amount of questions while planning a longer trip, so one more question. If I change from Vejle- Copenhagen airport to Copenhagen airport- Stockholm (time of arrival 12.25, departure 12.35), will the trains leave from the same platform, meaning, will there be enough time for the change?

Hi! I got 2 months pass on May 10th. I know the ticket is valid to use up to 11 months. So, it should expire about April 9th. My question is do I need to start to use the ticket latest 10th of Feb to travel for 2 months? Or can I validate it in, for example, in April 1st and travel until June 1st? Thank you!

Hi, we are planning to visit Italy, Switzerland, Paris, Netherland in a few days. is eurail global pass is worth for that? How much is will cover in Switzerland?

I booked the train tickets for my trip last night. I'm leaving in 3 days. The payment seems to have gone through but I still don't receive any confirmation emails with my tickets. What can I do? 

My wife and I are booking a journey from London to Frankfurt. We have to change trains in Brussels.On my wife's Android phone both halves are treated as the one journey and use one day.On my IPhone the part from Brussels has to be activated separately and it says this will count as another day. How can I fix this?

Quick question,ill travel to London for 4 Days and found a nice connection. But on my way back it seems like every train from London to Brussel or Paris is fully booked with Interrail. Is there any chance that ill get my reservation on the 24.07 or is it normal that every Eurostar Train is booked. (I checked for Trains starting 22.07 - 10.08 and every single one is not available) thanks to your help

Hello, I am very sorry if this question has already been answered.I am planning to travel from Lyon-Part Dieu to Barcelona in September and I have read that it is possible to make a seat reservation per phone (which is new I assume?). Does anybody know what information I need when I make the call? (which cards are accepted and how does this work generally? Do I have to provide them just my card number?) Also, do I need my pass cover number for that?Since, I have 2 months left, there is also the possibility to buy it via the rail planner app, but then I’d have to wait for 6 weeks at least for the paper ticket to arrive, which sounds a bit risky.What would you suggest? Per phone, or online and wait? If it does not arrive on time, is there anything you can do? Thanks in advance,Cheers

I just wanted to let everyone know I have never experienced such a horrible site. This is absurd; the fact that I am not able to book my seat reservations smoothly is horrible. I will NEVER be referring Eurail to another person so as not to put them through the hell I have gone through. I am unable to book anything because this site is trash. There is no customer service whatsoever to help you and the fact I have to go to a community forum of a bunch of other confused people is disgusting. I would honestly cancel my ticket if my friend hadn’t already successfully (after 1.5 hours) gotten her reservations booked. HORRIBLE SERVICE AND WORST SITE EVER! Will never be booking through this scam again .

Hey everyone,I have a 5 days Global Pass. My country of residence is Germany. I was travelling from Sweden to Denmark, then into Germany and tomorrow I wanna leave to England. In January I will come back to Germany. I have just read that I can only use one inbound and one outbound journey. What should I do? Should I book a ticket to Brussels without interrail so I don’t use another outbound journey, Will I be able to use interrail from England in January?Many thanks Laura

Hi,  is 15 minutes enough to change trains in Copenhagen? 

Hello, I am looking for my pass cover number to make a seat reservation. I booked my interrail ticket yesterday and I found out that you need to make a seat reservation for the eurostar either on the interrail/eurorail website (apparently currently not working) requires my pass cover number which I do not have (mobile pass)Could someone help with this?  Thanks 

Compre un pase movil ( Eurail Global Pass ) desde la aplicación no puedo hacer la reserva de asiento, figura el importe , pero no me permite hacer el pago…. 

Hi! Are all the international trains from Serbia currently not running or is the train from Belgrade to Bar (or Montenegro) still running?I appreciate your help!

Bonjour,je voyage aujourd’hui depuis Zürich jusqu’à Vienne, de nuit. Je n’arrive pas à effectuer la réservation du siège qui est apparement obligatoire entre Zürich et Vienne.  Or, j’ai déjà ajouté le trajet à mon pass et j’aimerais savoir comment procéder pour réserver un siège ?est-ce possible qu’il n’y ait plus de place disponible malgré le fait que j’aie pu ajouter le trajet à mon pass ?  puis-je voyager sans réservation ?  merci d’avance pour votre réponse. 

Hello! This is Julien, and I have an URGENT question that will need help from the customer service team. I booked an interrail pass for me in December 2020( Order Number: INxxxxxxxx) for a trip. However, due to the covid, the trip was postponed, and I received an email saying that the passes we purchased are valid for 3 years due to covid. Now I(Pass Number: xxxxxx) plan to start his trip tomorrow (July 10) morning (in 7 hrs!) but when I tried to activate the pass today I failed. The reason is I bought a pass for young people(under 27 years old) in 2020, but I just turned 28 years old 1.5 month ago this year. I have been looking forward to this trip for a long time and I have quite a tight budget and time so I have to depart already tomorrow. I believe this 3 years offer by interrail should also consider the circumstances that I am experiencing, and I will appreciate greatly for your help in this matter.Thank you very much for your help and I look forward to your replyBest regards,Juli