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Hi, i want to make a reservation for a train from LONDON ST PANCRAS INTL (United Kingdom) L to BRUXELLES-MIDI (Belgium) at 07:04 am on 30/7/2022, and i select the price and add to my cart, but when i click on "continue to traveler details" nothing happens and i can not proceed to payment. Plase help, this trip is important for me, if i can not book i will need a refund for all my eurail pass.Thank you!

Ciao, ho vinto il pass tramite discovereu e avrei una domanda. Il viaggio dal mio paese alla mia prima meta e quello di ritorno devo pagarlo a mie spese o è compreso nel pass? Grazie in anticipo :)

I have already activated my eurail pass, but I have not used it yet. Can I still exchange the pass?

Can I travel anywhere in Spain and france with this pass?I want to go from nice to Seville cordoba to bilbaobilbao to nicenice to parisparis to nicenice to romerome to nicei will be there for 3 months but was thinking of getting the 2 month pass

I just read that Italy has extended it's covid mask rules: still need to wear a mask until late September. On the forum I also read that this means that sleeper/couchette is for solo use only and that it's cheaper to book last minute in trenitalia than through Interail.  (On OBB no availability for the dates I'm looking at) Question:Current price siracuse-rome 43€ for couchette on Interail (July)..-> are couchettes shared again then? Meaning masks on while asleep? If not, seems like a great deal, 43 for a private couchette. Vs high cost of private sleeper     

Trip Paris EST 19:21 to Strasbourg, planned arrival at 19:13.Strasbourg 19:21 to Basel SBB 20:38 (TER96247) Cancelled.Basel SBB 21:14 to Luzern 22:30 TRN 2489 (not sure of status) Instead of the Strasbourg to Basel SBB 19:21 20:38, could I just board the Strasbourg 19:51 to 21:13?

Hi. I’m from South Africa, planning to visit Netherlands and Belgium next year in April. I want to make sure before I book:Can I buy the Benelex pass to travel from Amsterdam to Bruges, and then make daytrips from Bruges to other cities? And then I want to travel back to Amsterdam. Then I want to travel around the Netherlands as well.If I fill in the trip planner the Benelux pass is not one of the options I can buy, so I just want to make sure if it will work..Thanks. 

I’m looking for trains that I found a few weeks ago on the rail planner but that aren’t there anymore. When seraching for a train from Goteborg to Rygge at 14:00 on July 26th I get this : However the Norwegian VY website does show a train in the afternoon: It seems strange that it doesn’t show up on the planner. I think this is because there is some disruption between Goteborg and Oslo (there is a replacement bus service).I’m basically looking for a way to travel from Copenhagen to Oslo on July 26th and the results are not the way they were like a month ago. Could that be a technical issue?Thank you!

Hey!Today I bought a paper pass at my ticket office and I now want to make some train reservations. But I‘m unable to continue as I don‘t have a mobile pass number. The only thing I was able to do is to create a „My Trip“ on the app. Is there a possibility to add my paper pass on the app?Thanks and kind regardsSebastian

Country of residence Austria. Drive from Zurich to Budapest. Does this count as entry and exit to Austria because I cross the country? Global Pass

Why is it not possible to book a train from Thessaloniki to Kalambaka? In the app there are no connections in July. 

Here’s the thing: InterRail official web and app says that it is possible to book seat reservations in Croatia/Hungary. We also got reply from Interrail that yes, those bookings are possible. But it’s not true at all! It is impossible! And you will find many other people having the same issue - there’s always the same message“Prices unavailable No price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board” - and it doesn’t matter what dates you choose!The only option is to book on place… but imagine that it’s high season and you have on other way than book a seat in the same day… Great, isn’t? This is all a one huge lie and make whole trip a nightmare. You risk all that you won’t be able to travel because of that. We will neve

My phone broke yesterday and I had to factory reset it. I redownloaded the interrail app but can't add my global pass as it says it's already been activated on a different device. I contacted customer services via the form on the website yesterday but I've had no reply. I am already travelling (first travel day was 3/7/22) and ended up having to pay cash for a train ticket this morning. I sent an email today also but no reply to that either. I URGENTLY need to access my pass again as I need to travel again tomorrow (7/7/22). Thank you,Rowen Morris Lancashire(Edit: I'm using my partner's phone to post this so that's why it's showing as posted from her account) 

Hello, It's my first time traveling by train by myself abroad and im a bit confused on how traveling works.I am from the Netherlands and I plan on going a few days to Italy. I saw that I need to purchase a One Country Pass of Italy. My question is, does this ticket include that im going from Amsterdam Central Station to Roma Termini railway station or do I need to buy a seperate ticket for it? Or is it the Reservation seat that I need to do? Please help me out.

Man, do I regret purchasing this mobile interrail pass. I need to get from Amsterdam to Dax (region) around 14/15th of July. Quite flexible with times. However this has been a complete nightmare.First off, the availability of the Thalys from AMS - PARIS is almost none - on any time or any day. Interrail is selling way too many tickets and not accounting for the very FEW reservations they can take at Thalys. Next best on alternative routes I am forced to shop three separate tickets, with three separate companies.Turns out, I can only buy a ticket through b-europe if I have a cover pass number. Only available to paper passes and not my digital pass. Since Interrail doesn't have customer support, I now face weeks of backlogged customer support, and probably won’t get a reply to my email until it’s way past July.I did not even touch base about the horrible interface and weird features of the app that supposedly allows me to “plan” everything I need. I am not even able to make reservations

I was able to make seat reservations on the swedish rail service as directed here, but not in the German. Now I need to know the adress of the site in Norway, I did not see it in the list provided in the reply I received. Thanks

Hi I am trying to reactivate my pass onto my new phone, customer services have deactivated or un-linked it from my old phone but every time I put my name and pass number in and try to add my pass it says I’m offline but I am definitely connected to the internet. Thank you for your help.

Keep trying to go through after adding my traveller details add the reservations I want then go to billing add that in and it just jumps back to a Home Screen and can’t go any further? Trying to book Eurostar and TGV, thought you could book through Eurostars website but doesn’t seem like you can anymore, is there a way of getting in contact with inter rail? 

Hello mateI hold an 2nd class Eurail Pass and currently planning to travel on Bernina Express from St. Moritz to Tirano and Tirano to St Moritz / ChurIs it possible to use the pass for these sectors? I searched on internet that there are some open scenic coaches. Is seat reservations required for these coaches? Do they have a specific departure time? I noted that some normal coaches on the Bernina Express train do not require a seat reservation, is this really the case? Do you recommend to make a seat reservation?Thanks all for your help!

i'm getting desperate i've been searching support pages for two hours for any information.in order to make a reservation, i have to register as a traveler. but this is only possible if i have a Pass cover number.i have an online Pass and there is supposedly no such number.can someone simply explain to me how i can add myself as a traveler for an online Pass without this number?Moderator note: replaced passport with Pass to clarify the topicSimilar topic:  

When I proceed to payment for booking a reservation from mulhouse ville to Paris the process stops just before proceeding to payment. SNCF when reached by telephone can’t accept my credit card payment because they say is a foreign credit card. How can I proceed?

Hola me han modificado el destino de mis boletos pero no me pasaron un código de seguimiento nuevo. Hace 15 días estoy esperando y enviando mensajes al soporte pero sigo sin respuestas. Ya no se que hacer porque el trayecto de Barcelona Lyon es con boletos físicos.

Hi,I am going to travel through Norway starting from July 25. I found this route on the interrail website: https://www.interrail.eu/nl/plan-your-trip/trip-ideas/recommended-routes/classic-routes/norway-itinerary.I was looking to make reservations, but I already am not able to find the 2 first train routes (Stavanger - Oslo S, Oslo S - Bergen) on https://www.interrail.eu/nl/book-reservations#/ . Does this mean they are already booked full? What can I do?Thank you for your help!

Hi, We are traveling this summer across central europe, & I’m having issues to make seat reservation for some trains. Here is the route:Split > Zagreb : reservation needed Zagreb > Budapest : no reservation needed :) Budapest > Krakow (PL) : can’t find a place to make a reservation Krakow > Prague : same can’t find a place to make a reservation. For trains inside a give country it’s more o less ok depending on the websites, but when going to another country I can’t find a way to only reserve my seat.Thanks in advance for the help.

I am planning to make a trip to south eastern Europe in around 3 weeks. I have not booked any seat reservations yet. For these countries, seat reservations seem to only be available in paper form, with a delivery time of more than 6 weeks(?!). Is it possible to go to a major railway station, e.g. Oslo sentralstasjon, to buy seat reservations there and immediately get them there? I do not want to make all bookings weeks in advance, to have travel flexibility. Would it e.g. be possible to go to a major station in Austria, Croatia, etc. to e.g. make a reservation towards Belgrade, Sofia, Istanbul just a few days ahead of travel?