To ask all about our Passes, reservations & more
Recently active
Hello everyone. I have been trying to book the reservation seats for the Eurostar London to Amsterdam. The day is the 2/08 and the time is 8:16am. It's so weird because I do everything and once I want to go to check out, it doesn't allow me to go to the second stage of check out. For a moment I thought the seat were sold out but it doesn't say anything about sold out, in fact it says sold out another time that same day. Thanks in advance for your help,
I want to make a seat reservation for the euro night from vienna to poland but it's not possible. I tried multiple dates but it doesn't show me the price. Would I be able to step on without a reservation or is it mandatory? I'm confused since in the app it says it's obligatory but in the website it says it's not.
So yesterday I made a seat reservation from Barcelona to Lyon. I still haven't gotten any confirmation email, it is not even showing in the reservation overview but the payment was successful. What am I supposed to do now? I've already contacted the interrail team but any responses yet.
Purchased paper ticket 25-04-2022. When do you receive the tracking code? Checking daily and no code sent. On receipt it says fulfillment in progress. Thank you
Hello,I want to avoid using inbound/outbound journey on my mobile pas. As an example, I want to go from Brno to Vienna. The last stop in CZ (my residence) is Breclav, following stop is Vienna. Is it possible to travell in a following way?1) I will use the network ticket for Czech Republic, which is valid up to border point (Breclav statni hranice)2) Then, I will manually add in Railplanner App the leg from Bernardsthall Grenze (first poin in Austria) to ViennaOf course, the train does not stop in both of these points and I’ve read in other threats the train must stop in border points. Which is quite odd to buy the ticket for all way to Vienna when I have a global network pass…Anyway, what I asked on Czech Railways company, they adviced I can buy the ticket to border point (which is possible on counter) or have a network ticket and then I can continue on Interrail ticket. For me, this way makes a sense becaue - at least what I experienced when used OBB Sommerticket (network ticket) - it
Lost IPOds on 4-7-2022 from Viareggio, Italy to Lucca. Last train of the night to Lucca, Italy. Train # RE18641 which is currently in the Lucca station. We lost a pair of IPODs and tracked it back to the train. The station is closed and we are unable to get into he train. Is there anyway to find out when that train departs so we can get on it and find them?
We still have not received our physical tickets in the mail and they were supposed to arrive by June 16th. The tracker shows they arrived in the USA on June 14th but there is no further information. We leave for our trip next week. Customer service is not answering because they are so busy. What should we do? Please help!! This ticket was to get from Innsbruck HBF to Venezia S. Lucia.
Hallo, ich wollte 4 stk. Griechische Insel pass kaufen. Aber es gibt ihn nicht als mobile pass und jezt kommt er erst am 21. Juli an .... Das Problem ist das ich am 10. Juli in Griechenland bin. Gibt es eine Möglichkeit den pass selbst auszudrucken.Den offiziellen Support von eurail antwortet leider nicht.Mfg Winder Ulrich
I am trying to plan my train from Milan - lake bled on Saturday 9th July. we were planning on getting the 20:40 night train to Lesce bled - we are unsure whether reservations are required on the interrail app it says that they are but on the website it says that they are not on the ÖBB site it says that reservations are not available but not whether they are mandatory Any insight appreciated !
Hi,I'm planning to travel to Europe in August. But I accidentally bought the wrong pass. My partner is aged 26, but I had bought Adult Pass Plus instead of Youth Pass. I've tried contacting Eurail support but no reply so far. Does anyone have an idea what should/can I do?
I have bought passes for myself and my family to travel from Denmark through Germany and France to Italy.I have had to make several changes, but have now managed to book reservations for all trains - except from France to Italy - and here reservations are mandatory.I am wanting to go from Paris to Milan on July 6th and no matter which connection or train I choose it tells me that prices are unavailable. I found one train directly leaving at 12.46 from Paris, which looked available to book, but every time I try to book it, there is an error, just before I can pay.I have tried looking at different days, and it is all the same. Is it really possible that all interrail tickets are booked in the beginning of July? And if so, how do we get from France to Italy?
HelloI have been trying for several days to book a Poznan Berlin train on August 20th. But it is still impossible to book.I have tried other trains in Poland and it appears that no train can be booked.The Polish reservation server crashed?Thank you for your answers
Good morning, I would like to remove a doubt; If I leave from Munich (Germany), direction Amsterdam by this train: 18:19 Muenchen HBF; 4h 13m; ICE 532 - 22.32 Hannover HBF. 3h 49m Change trains 02:21 Hannover HBF; 4h 5m; IC 452 - 6:26 Amsterdam Centraal (Netherlands). Do I have to count one or two days of travel? On neither day would I take other trains!
Hi fellow travellers,I have questions concerning the booking reservations for seats. I am new to Interrail, bought my global-pass with my gf. Our plan is to drive to France (with a stop for a couple of days in Paris). I am not sure how the seating for Interrail works, however when I want to book seats for the trains it says “temporarily unavailable”. Do some of you know whether that has to do with the technical issues Interrail seems to have, or is it most likely that there are simply no seats left on those trains. (leaving in August, more than a month from now). I am really thankful for help!Have a nice day
If I go to edit travelers it says ”mrs.” and then my name, but I’m a man.. will this cause any problems or is it just a bug on the website?
Hello everyone !I bought the pass and reserved my seats via Rail Planner. But I can't access the payment for the extra charge. Could you tell me what is necessary for my reservation to be correct?Thank you very much
When I click at «Show ticket» under «My pass», it says «No ticket for this date…». I have added trips for this day under «My trip», so the error-message doesn’t really makes sense. First day of travel, maybe something to do with it?
Really hesitant on purchasing global eurail pass, really on a budget and cannot afford to purchase mobile pass and have it not work. 2000 dls is alot of money to throw away, has anyone not had a problem purchasing and using pass?
I’ve been trying to reserve seats but the eurail website is not working. When I try to pay, it sends me to the homepage. I tried doing it with italia train but when I put my pass number it doesn’t work. I missed my train because I couldn’t reserve my seat and had to pay full price for the next one. I’m really disappointed. I want a refund.
Hello! I have made a seat reservation in DB webbpage (www.bahn.com/en). You can book seats via clicking the link “Seat only (no ticket)” on their booking page. But now I’m not sure is this is valid with my Interrail global pass. Anyone knows anything about this? It’s also a cheaper than on the eurail page, so thats makes me unsure. /Christopher
Hi,Unfortunately I already booked a flight for inbound in England. Still I need a ticket back to Berlin and was thinking about the global pass (7days)Do I have to use a fictive inbound? Still I would have 2 travellingdays In great Britain ( Wales, england) right? Thank you :)
I’m not able to make seat reservations on the website. it keeps taking me back to the homepage when I click on “Enter Traveler Details”. Are others experiencing this as well?
Hey, I want to book the seat reservations for our trip in august, but the DiscoverEu App is showing a different train timetable then the one on the interrail website. I can't book reservations for trains that are in our original trip because the interrail website shows different trains? Can anybody help us, please?
Does the Rail Planner App only show me the trains i am allowed to take or all the trains in general? There are some railway companies who don't accept my interrail ticekt so I am wondering if the app does the job for me already and sorts out all the trains i can't take?
Ok. Let me start by saying that I am completely lost and am not an idiot... really I'm not! I'm leaving on the 14th to go to Europe... this is a life long dream finally coming true now with my honeymoon!!! I plan on visiting as many places/countries as I can!! I purchased a global pass. I used rail planner and have successfully saved my trip for me and my soon husband. I have the 5 days saved and show the tickets for those days when clicking on them. But as you can see it states seat reservations required. (Side question... so what is the purpose of global pass 1st class? You still have to buy tickets "to reserve" on top of that? What's the reason to have pass?? Feels like I've been totally ripped off!!) When i try to make reservations via link, it says i have to create trip.... AGAIN. So... I go to create the new trip and add traveler and get this:Like I said I'm at a complete loss and so upset... how do I move forward??? PLEASE HELP!!!!
Ranks & badges; how do they work?
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.