Get ready to travel

Hi I’ve purchased 2 interail tickets and have planned all of our route on the rail planner app, however when i went to book the tickets I couldn't log into my account on the website, i then changed my password however when i logged in with this is then didn't have my pass on the account or my route.so my problem is how can i book my trains now, without the interail booking service my only other option is b europe however they only allow paper passes as you need the pass number (which i don”t have due to me having mobile passes)for reference the train im trying to book is TGV 7052any help at all would be greatly appreciated, thanks.

Bonjour, Est-il possible de partir d’une gare différente de celle dans laquelle nous sommes arrivés avec le global pass interrail ? Si oui, est-il possible de partir depuis un autre pays ?  Par exemple : Je rejoins des amis à Paris avec mon pass interrail. Ensemble nous allons en voiture à Bruxelles. Est-ce que je peux repartir depuis Bruxelles avec mon pass interrail ou est-ce que mon voyage doit obligatoirement reprendre à Paris ?  Merci d’avance pour votre réponse !  

I'm trying to make my seat reservation on your EU Rail website. I have the necessary seats clicked and in my cart. I have entered the Traveler Details and Review order. When I click next, the screen goes back to the main homepage and not to the payment page. The reservations I have chosen are still in the cart. How do I make the payment for my seats if the website keeps going back to the main page?I’ve tried restarting my computer and also using another family member’s computer, but still the same issue persists.Please assist.Thank you.

I am planning to take a train from zagreb to ljubljana on the 12/7 21:27. I can see the train on the app and website, where it tells me to buy seet reservations. But when i go to the page to buy seet reservations nothing apears and it is not available? 

Hello! How I know what to trust when I am going to take a train from Salzburg Hbf to Verona Porta Nuova on 30th of July and the Rain Planner app says it leaves at 13:56 but when I look it up on the Trainline-website, I only find a train that leaves 12:56 and it is a different one?

HelloI plan to go from Paris to Basel in Switzerland and I’m currently looking for trains. Now the connection that is offered by the app only gives me 10 min to change the train in Strasbourg. What  do I do if I miss the train in strasbourg? Can I change the train I want to take right on the station and enter the next one 30 min later?

I’ve been unsuccessful in navigating this website to use our Global Eurail First Class Tickets purchased a month ago so we can travel from Southern Italy to Stockholm next week.  Finally went the Brindisi train station today and was able to reserve seats from Ostuni to Bologna; was told that we’d have to book remainder of trip in Bologna.   Trying to review options, and it seems that the night train from Berlin to Stockholm should be the routing and timing we need, however, when i check the https://www.snalltaget.se/en/berlin site, the route is showing as sold out.  What other options are there???  Do seats sometimes come available for these busy routes???

On the interrail.eu reservations book reservations page, it seems that every single service to Cherbourg from Paris has no availability. I understand that some may be fully booked, but given even the very early morning ones far in advance say no availability, I suspect the system might be broken from the recent update that reservations are now mandatory 7 days a week? I have also heard that it is possible to buy seat reservations at a ticket machine when we are there, but I am worried the train may have booked out by then? Any advice or tips would be appreciated!

I am trying to book on the Interrail website to go from Brussels Noord to Innsbruck HBF in Austria for 31st July on the night train. I can see the price fro the seat reservation is $14 when I am not logged in, however as soon as i log in to try and book a seat and pay it says price unavailable. I am now trying to book the seat reservation on the company website or on a different train website, but how do i put in that i have an interail pass and obviously don’t need to pay the full price for a ticket and just need to pay the 14 euros?Please help!!!!!

Hello, I am traveling in 2 days and I noted that I missed spelt a name on one of the passes. 'Daneil' instead of 'Daniel'.  I have contacted customer service. However is it ok if I activate the pass with the incorrect spelling?  Or is the misspelling accepted?  Thank you! 

I am an BNO and Hong Kong passport holder, just wonder could I use BNO for the eurail global pass? 

Hi there! With the interrail global pass are we able to go to a station and get ourselves on a train without booking if it doesn’t require reservation seats? This is our first time with these passes so don’t know fully how they work!  thank you!  

Hello everyone. I have been trying to book the reservation seats for the Eurostar London to Amsterdam. The day is the 2/08 and the time is 8:16am. It's so weird because I do everything and once I want to go to check out, it doesn't allow me to go to the second stage of check out. For a moment I thought the seat were sold out but it doesn't say anything about sold out, in fact it says sold out another time that same day. Thanks in advance for your help,

I want to make a seat reservation for the euro night from vienna to poland but it's not possible. I tried multiple dates but it doesn't show me the price. Would I be able to step on without a reservation or is it mandatory? I'm confused since in the app it says it's obligatory but in the website it says it's not. 

So yesterday I made a seat reservation from Barcelona to Lyon. I still haven't gotten any confirmation email, it is not even showing in the reservation overview but the payment was successful. What am I supposed to do now? I've already contacted the interrail team but any responses yet.

Purchased paper ticket 25-04-2022. When do you receive the tracking code? Checking daily and no code sent. On receipt it says fulfillment in progress. Thank you 

Hello,I want to avoid using inbound/outbound journey on my mobile pas. As an example, I want to go from Brno to Vienna. The last stop in CZ (my residence) is Breclav, following stop is Vienna. Is it possible to travell in a following way?1) I will use the network ticket for Czech Republic, which is valid up to border point (Breclav statni hranice)2) Then, I will manually add in Railplanner App the leg from Bernardsthall Grenze (first poin in Austria) to ViennaOf course, the train does not stop in both of these points and I’ve read in other threats the train must stop in border points. Which is quite odd to buy the ticket for all way to Vienna when I have a global network pass…Anyway, what I asked on Czech Railways company, they adviced I can buy the ticket to border point (which is possible on counter) or have a network ticket and then I can continue on Interrail ticket. For me, this way makes a sense becaue - at least what I experienced when used OBB Sommerticket (network ticket) - it

Lost IPOds on 4-7-2022 from Viareggio, Italy to Lucca.  Last train of the night to Lucca, Italy.  Train # RE18641 which is currently in the Lucca station.  We lost a pair of IPODs and tracked it back to the train.  The station is closed and we are unable to get into he train.  Is there anyway to find out when that train departs so we can get on it and find them?  

We still have not received our physical tickets in the mail and they were supposed to arrive by June 16th. The tracker shows they arrived in the USA on June 14th but there is no further information. We leave for our trip next week. Customer service is not answering because they are so busy. What should we do? Please help!! This ticket was to get from Innsbruck HBF to Venezia S. Lucia.

Hallo, ich wollte 4 stk. Griechische Insel pass kaufen. Aber es gibt ihn nicht als mobile pass und jezt kommt er erst am 21. Juli an .... Das Problem ist das ich am 10. Juli in Griechenland bin. Gibt es eine Möglichkeit den pass selbst auszudrucken.Den offiziellen Support von eurail antwortet leider nicht.Mfg Winder Ulrich 

I am trying to plan my train from Milan - lake bled on Saturday 9th July. we were planning on getting the 20:40 night train to Lesce bled - we are unsure whether reservations are required on the interrail app it says that they are but on the website it says that they are not  on the ÖBB site it says that reservations are not available but not whether they are mandatory  Any insight appreciated !

Hi,I'm planning to travel to Europe in August. But I accidentally bought the wrong pass. My partner is aged 26, but I had bought Adult Pass Plus instead of Youth Pass. I've tried contacting Eurail support but no reply so far. Does anyone have an idea what should/can I do?

I have bought passes for myself and my family to travel from Denmark through Germany and France to Italy.I have had to make several changes, but have now managed to book reservations for all trains - except from France to Italy - and here reservations are mandatory.I am wanting to go from Paris to Milan on July 6th and no matter which connection or train I choose it tells me that prices are unavailable. I found one train directly leaving at 12.46 from Paris, which looked available to book, but every time I try to book it, there is an error, just before I can pay.I have tried looking at different days, and it is all the same. Is it really possible that all interrail tickets are booked in the beginning of July? And if so, how do we get from France to Italy?

HelloI have been trying for several days to book a Poznan Berlin train on August 20th. But it is still impossible to book.I have tried other trains in Poland and it appears that no train can be booked.The Polish reservation server crashed?Thank you for your answers 

Good morning, I would like to remove a doubt; If I leave from Munich (Germany), direction Amsterdam by this train: 18:19 Muenchen HBF; 4h 13m; ICE 532 - 22.32 Hannover HBF. 3h 49m Change trains 02:21 Hannover HBF; 4h 5m; IC 452 - 6:26 Amsterdam Centraal (Netherlands). Do I have to count one or two days of travel? On neither day would I take other trains!