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I’ll ride a nightjet from venezia to salzburg at 21:48 to 04:04 and it’s direct.and the day passes when I’m in the train.Does this count as two days or one day??

I falsely activated my Interrail Global Pass - now my 2 months are running but I am not able to travel at this time. Since I did not book any trips to my pass - I basically never used it - I want to deactivate it again to activate when I know how I want to use it. Is that even possible and if yes how/who can help me with that?The chat bot is useless and my emails are unanswered! 

Hello,I want to take the train from Hamburg to Kolding tomorrow at 12:53 at IC 394. When I add the ticket to “my trip”, they say that there is no reservation necessary. But when I look at the reservation plattform from interrail, they say that seat reservations are necessary. So what is right? Is the reservation actually included or not? Thanks,Enni

Hello, My phone is connected to wifi but my Eurail app with my mobile pass is saying I need to be online in the next 24 hours to keep it active. Is there anything specific I need to do?  

Hello,From August 15th I will be traveling through Europe for the first time. I now have some questions about seat reservations. On August 15th, we want to travel from Almelo to Berlin. I want to book a seat reservations on the train of 14:45. I can add the reservation to my cart, fill in the traveller details and review my order, but at the last step of the booking I get the error ‘One of the legs of your journey is not available anymore. Please try searching for another connection’. When I try to book the same train at Bahn.de is seems to be possible. Also when booking at Interrail it costs € 16 (two persons and booking fee) and at Bahn.de it only costs € 9. This seems strange to me. My question: can I book via Bahn.de without any problems? I have exactly the same problem/error with a reservation from Wien Meidling to Utrecht Centraal. However when I try to book the train via oebb.at there are seats available. Somewhere on the journey we want to book a ticket on a night train from Bu

Beste medereizigers, Ik sta op het punt om een interrail-kaart aan te schaffen, die ik over ongeveer 10 dagen in gebruik wil nemen. Ik heb de reis al uitgestippeld. Kan dit? Komt het voor dat de trein vol is, of alle gereserveerde stoelen weg zijn?In dat geval, heb ik een probleem, ik ben niet flexibel hierin. Jehart  

We are trying to get to Rome, Italy from Visp, Switzerland on July 2nd. Thanks to this community, I found the workaround on OEBB.AT and I can book the leg from Milano to Rome, but it won’t let me book the section from Visp to Milano. It keeps on saying “Ticket not Available”.  We have the Eurail ticket (ignore the German).  Even when I remove the Eurail discount, it still shows the ticket as not being available. Yet, when I look on ItaliaRail, I can book that segment. Why is that train not available for booking on OEBB.AT? (or anywhere outside of SBB or Italia Rail)? View when trying to book on OEBB.AT Same results when trying to book the full price ticket You can book it on Italia Rail

Dear Travellers, I am planning to travel from Basel to Utrecht. I want to take the OBB, but on the site of OBB i only can book a seat reservation or a ticket. Is a seat reservation only allowed, since i already have a interrail global pass? Or do i have to pay a ticket anyways? Kind Regards

Hallo,My friends and I wanted to reserve the seats, however we have noticed that the time of the train departure on the app is different than this on the Internet (the Intercity one). What should we do in this situation?

Hello,I’m a first time user and am a little bit confused about the seat reservations. We have an unlimited pass for 30 days. I follow how to book day time trains, my confusion comes with night trains. Am I right to go to the individual train operator’s website and buy tickets (as if I didn’t have a pass at all) directly there?I ask because on the eurail.com website, when I search for a night train, there is no option to buy tickets in a sleeper cabin, only seat reservations. Please help!Chris 

I have tried contacting customer service through the form, but I haven’t gotten an answer! I have a train booked for Monday that I need to get on but my passport information on the app is wrong and I need to change it! Please help!

So, I’m in a bit of an unusual situation: I am both a Dutch and New Zealand citizen, born in NL but grew up in NZ. I’m flying back for two months in July, to see family and friends.In the 50% off flash sale, I bought an Interrail Global Pass, with the idea of using it to travel around NL mostly, and occasionally pop over into Belgium or Germany. When I bought the pass, I had to enter my address and used my friend’s address in NL, because I’m going to be staying with her mostly and New Zealand wasn’t an option. You could only select European countries. Fast forward a few weeks, and I’m flicking through the Terms and Conditions, which say that you’re only allowed one trip in to, and one trip out of, your ‘home country’. So suddenly this pass isn’t viable anymore, because I’m not going to be travelling that much to other countries. Is there a way to change or get around this? I’ve been waiting almost two weeks for an email back from Interrail. If there isn’t a way I can use the Pass multi

Hi there, We are planning to travel to Spain in early July from the UK. Is the only way for us to book reservations before we arrive in Spain via phone or is there any other way?  Thanks:) 

Hello,In July I will start my first Interrail-Trip through Scandinavia. I already bought  the seat-reservations for the Inlandsbanan and I want to use a travelday from my mobile pass for the journey. But I cant find this route on the rail planner App. How can I add this route to my journey and how can I get the "ticket" for that travelday.

I’m really scared because I haven’t been able to book a seat reservation from Paris to Amsterdam on the 8th of July. Does this mean we have to buy a full fare ticket?

Me and three friends have activated 2nd class Interrail passes and booked almost all our trains and seats. We are trying to book the Eurostar through the weblink https://www.b-europe.com/EN this website provides. As we reach the end it asks for all our names and “Pass Cover number.” No matter how many times we put in our Pass numbers given to us they say it is wrong and we can’t pay for the seats without it. It says try  on the paper pass but we have mobile.Has anyone else had this issue or a way around it to book the Eurostar? I have tried the Eurostar website too but can’t find a way to put our interrail passes in for discount?Thanks in advance.

Hello, I activated my mobile pass 1 month ago. Actually the APP doesn't recognize my mobile and says that is already installed in another device.What can I do if the APP doesn't recognize my phone? Thank you

Hello. When a trying set our travel plans, it shows NA for seat reservations. Does this mean there are no reservations available or that the price is undetermined.  We have the global pass. 

I already contacted customer service ten ore more times!I bought 5 Global Passes for 712€ on May 11th and have NEITHER received a confirmation Email NOR the passes in paper!! Delivery date was supposed to be the 5th of June!! My husband and me are LEAVING IN ONE WEEK!! On July 1st!! We are TRAVELLING WITH 3 LITTLE BOYS and we made train reservation for 436€!! Not speaking of the numerous accommdation which we booked for over 2000€!! If I dont receive the the confirmation Email or the passes in paper BEFORE JULY 1ST WE CANT TRAVEL!! If this happens I WILL SUE INTERRAIL!!!

Hello, i am going to have a new phone when i go interrailing. I will buy it at the beginning of august, right before I go interrailing. However, i want to book my train tickets in advance on the device that i have on the app. If i get a new device before I leave, will t be possible to use my interrail pass on that new device? 

It seems to be impossible to make reservations for Scotrail trains. Glasgow-Oban and Inverness-Edinburgh through ACP Rail services and GWR both are not possible. From their website It seems that Scotrail automatically makes a reservation if you buy a ticket in advance. If that is the case the number of Interrail reservations will be very limited if any.Solutions?

Hello, fellow travellers!I need to book two seats for the train below (SNCF IC Night 5772 on Monday 4th July). I tried to book it on many sources and not a single one of them works. Eurail doesn´t show prices, SNCF webpage and Omio and Trainline are not able to book only seat or to apply a Interrail discount. Travel-b-europe webpage is unable to find Marseille Blancarde station (so it doesn´t show this train at all, since it´s not TGV). Have any of you got any reccomendation how to book this train? I´m getting pretty desperate at this moment.Thanks a lot for any answer! <3Marie 

Hello,I created “My Trip” with all destinations we want to do and I shared it to my friends. He added it in his pass et he sees all destinations but once he activated the pass, all destinations disappared.How can we do ?

Hey guys! Me and my best friend are travelling on Sunday and I’m still experiencing difficulties with the app. When she shares our journey, I can save it down and add it to my Interrail Global Pass. I can see all the journeys and add them to my pass. When I open the app again all the journeys are gone.. Ive tried to add them manually but are experiencing the same problem. I have an iPhone and have the latest version of the app Anyone that has experienced the same?  Thanks! // Jasmine 

Hello,I am planning to travel to Turkey from France in the beginning of July for a wedding. This is my first experience with Eurail so please bear with me if I am slow understanding things..Right now I am having problems making a reservation for a train (2 adults) from Budapest to Bucarest, where I cannot proceed to checkout because it’s too short-noticed for the tickets to be sent.The earliest I can book would be 15th of august and I would receive the tickets on August 5th, (and they ask 9€ for shipment).Obviously this is not an option for me, and I thought by making reservations 3 weeks in advance I would be over-safe, even with the 5 business days delay that’s been warned about elsewhere on the website :(How is this possible? Can anyone give me advice on how to book this ticket?Also as this is only part of the whole trip, I hope I won’t be having problems of this type for all reservations.Thanks a lot in advance.