To ask all about our Passes, reservations & more
Recently active
Me and my five friends are arriving to Milano Centrale at about 10.20 today. We have made reservations for Bernina Express from Tirano at 14.24. Do any of you have any recommendations how we can get to Tirano in time? We have discovered that the direct train between Milano and Tirano that we have saved to out Interrail-app, is no longer existing. Please help!!
I have always activated my travel day the night before and never had an issue. Today on SNCF they said I improperly activated the day before and were going to fine me. They say in France you have to activate the travel day on the actual day of travel. I have been using eurail for 3 years and never had an issue. And my pass says valid today! Is it true that France is different?
I am not intending to travel until August 18th. Have I accidently screwed myself over by adding this journey to My Trip on the app? (This is supposed to be on the 18th but I didn’t adjust the date). Also, how can I remove it?EDIT: I should add that the pass validity period shows as 8/17 with 0 days used.Thanks!
hi. back at the end of May my girlfriend and I bought 2 tickets for the night train from Prague to Budapest but now we can't find that departure no matter where we search for it. The train is IC 577 Metropol/EN 477, departing on July 23 at 10:01 PM and arriving in Budapest at 8:29 AM on July 24. We hope that some of you can help us solve the mystery as the contact with CD.CZ is not entirely optimal unfortunately.
When I go to book and it says seat reservations required but I can’t find a book button below. It just says seat reservations required.How do I book the seats for the train
I won 4 credits for seats reservation beside the interrail ticket. Now the seats were in my cart, but they weren‘t available anymore and it says that I have to remove those. This is not possible and now for 3 days nothing changed! Therefore I can‘t book any seats, because in my carts are these seats in which I can‘t remove:( any tipps?
Hello. My wife and I have Eurail passes for September and one of the routes that we want to take is Lucerne to Interlaken Ost. When I checked the Eurail website yesterday it directed me to the Zentralbahn website to buy a reservation. Today, it says a reservation is not necessary. The Zentralbahn website is saying that only 6 reservations are left on the 9:06 train, and none at all on the 8:06. The price of a reservation (not a ticket) from Lucerne to Interlaken is CHF 58, which seems like a lot. My question is do I really need a reservation, and if not, could I travel on a train that says that no reservations are left? In other words, are they selling a limited number of reservations, but there are still many other seats available. Thanks for any help
Hi there, I bought two passes yesterday but mistakenly write the wrong information, so I submitted a refund request and it was approved, but I haven’t received the refund yet, I am writing to check its status and also ask about the specific time.
I’ve got my itinerary listed on My Trip but nothing on MyPass. The instructions say go to My Trip and tap to add the journey to my pass.Can anyone tell me tap what?
Hello dear Community,We're traveling on July 19th/20th, 2025 from Switzerland via Munich - Hamburg - Copenhagen to Oslo.We've already booked our train seats with DB up to Copenhagen.Here's a question: Is a 21-minute transfer time in Hamburg enough for us? If the DB timetable information is correct, our train from Munich arrives on the same platform (06:42) from which the train to Copenhagen departs (07:03) (Platform 11). Is that possible? Would you recommend reserving the next train from Hamburg at 08:50 AM?What worries me a bit more is that DB shows "seats fully booked" for the Copenhagen - Lund connection. On SJ.se, our desired train from Lund is marked "Preliminary"! I can find the connection on all timetables, whether it's DB, SBB, or the Railplanner App.When will it be definitively confirmed that this train will run?Thank you for your knowledge, greetings Yasmin
I purchased a 5 day pass for my registered disabled son. Then i obtained a free carer pass for myself to accompany him. My problem is connecting the two passes to same trip so i can reserve adjacent seats on trains ( very important for my son ). The system only lets me reserve one at a time so no guarantee of adjoining seats . Any advice ?
Hello @Eurail Community Moderator I’m experiencing difficulties in booking reservations. On the website the trains I’m given in the app don’t show up so I’m unable to match the planning of the journey with the actual booking of reservations. This is making all more expensive as I find myself having to pay double on board. hope you can assist with this issue.all the best, Guido
Hello, I bought the 1th class interrail pass to avoid not to have to pay for the seat reservations but now it still shows that I would have to pay for it. How do I do the seat reservation without having to pay? kind regards, Miisa Koivula
My first post. I have taken European trains many times, however they have been point to point. And the only pass I’ve had was 40 (!!!) years ago. I’ve read over several of these boards and don’t see what I need to know.I am traveling in December to the Christmas markets. We have Eurail Flex 10 days in 2 months. They are NOT activated. I have my pass linked in the app, not my husbands yet.. I have a trip named in My Trips. I have several trains picked out that I want to take. Here are my questions: I need to copy and paste this trip to create one for my husband and if I need to add a train, it will need to be done twice, once for me and once for him. Correct?How do these trains get on my pass? I DO NOT have the toggle on the side of the train to add to pass. I don’t have any indication that a day is being used. This is the biggest question. Will it show up when I activate? Do we not have them (the toggles) on Flex passes? Seat assignments. From reading several posts, I glean that we s
Domani prenderò 8 treni che da Bologna vanno a Friburgo ,devo selezionare l'intero itinerario o treno per treno?
When I try to book a seat reservation for Paris to Brussels, the eurail app gives this message:No price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable.When I check the Eurostar website, there are tons of seats available.What do I need to do?
Hi,I had already made some seat reservations before I downloaded the interrail app on my phone. Now that I have downloaded the interrail app, I added the journey and want to connect the made seat reservations to the journey on the interrail app. Is this possible? Kind regards,Janne
Hi I wonder, I chose to purchase the internal pass 1st 10 days in 2 months in April but has now realized that I won't need that many days as some trips will be made with Flixbus etc. I would rather save some money and get the 5 day pass instead (rookie mistake I know). My first question is therefor is it possible overall to change your pass to another one and get the excess money back? Even if its an administrational fee. I don't think I activated my pass already.However, I already bought two seat reservations with my pass number (nice - Paris and Paris - London with Rail Europe). These reservations can be changed so they are flexible and semi flexible. Therefor I also wonder could I still exchange the pass if I already booked two reservations? Im a little lost and couldn't really figure out all the information online. I would be open to cancel the seat reservations and get new ones if that's an alternative. Thank you/First time solo traveler and first time interrailer
Hello there,We are planning a travel with a group of friends, and we're wondering what was the best way to proceed in our scenario.We are pretty much all living in different cities in the same country, and will therefore start out journeys with different itineraries.On our first day of travel we will then take different trains in the morning, then progressively gather in 2 different points until we all travel together for the 2nd half of the day. Then we will travel together for two weeks, and again progressively divide the group on our way back home in the last days.What would be the best way to proceed for seats booking ? We would like to seat together whenever possible for the common journey, but we are unsure how to do this with the limiting number of pass transfer between devices (only 1 time ?).Has someone experience with a similar travel ?Thanks in advance ! Edit : just to be precise, we need to book seats for the separate parts of the travel (first and last day of the journey)
Hi, I have the Interrail Global Pass and a seat reservation from Paris to Lyon Part Dieu.Now I realize that my train terminates at Lyon Perrache which is close to my hotel. If possible I like to stay on the train to Perrache. So my question is: would that be ok (the pass covers the full trip) or could there be a problem as the reservation is to Part Dieu only?
Hi, so I was putting some seat reservations in my cart on the website and was using my 4 free credits. As I was browsing for more, it said that my old ones where expired and that I would have to remove them from my cart. Problem was that I actually couldn‘t remove them and it told me to try again later. So I tried again the next day and it still didn‘t work. Now I‘m stuck because I can‘t get my credits back and I somehow can‘t even book reservations with money because the other ones are still in my cart. Anybody have the same problem and know how to fix this?my trip is in a week and I don‘t know what to do.
I'm trying to book a train to go from Italy to Vienna that requires a mandatory reservation, but I couldn't take it at that time and it expired, and it stayed in the shopping cart, but I tried to remove it to add that same train, since it asks me to do that, and it doesn't let me delete it, it gives me an error, and I've been like this for about 4 days.
Hi EveryoneI have a 1st class one month global pass which I am using in October 2025.I need to use the Tram/Train from Chateaubriant (France) 14d05 to Nantes (France) 15a29 on 30/09/25 and can’t find a definitive answer as to whether my pass covers this journey. As far as I can see from the pass rules trams are not covered however I can add the journey in the app to my pass so I am guessing that this journey may be covered?Could anyone confirm whether this is the case?Many thanks, Mike
I’m booking seat reservations for this train (look above). Does anyone know which site I should buy the reservations from to get the best price? Thanks in advance.
I am undergoing an internship in Amsterdam, but my official residence is in France. Unfortunately, I mistakenly selected the Netherlands as my country of residence during the purchase process.Sadly it is impossible to make the change online, but given that the purchase was made less than 10 minutes ago, I kindly request some assistance in rectifying this error. It is crucial for me to have the pass correctly reflect my French residency, as I plan to travel from and back to France.Thank you for your support.
Ranks & badges; how do they work?
Don't be shy and let us know about your challenge.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.