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Im non European but my kids are European age 4-11 . they also have non -european passports. We all live out of Europea. How can I buy passes for us? interails or eurails? Can I just buy eurail for all of us? Thanks so much for your help!

I have a Eurail Pass and booked a Reservation and it has myself and my partner sitting nowhere near each other. I have seen questions here about changing seats and no one has a good answer. You can’t tell me that we are expected to travel around Europe on a Pass we bought for travelling together not sitting with each other??? That is not acceptable and no one should think it is.  

Hi, I'm in my second day of a 7-day travel pass. The Rail Planner App is not working, the issue is the same that happend to Tarek here https://community.eurail.com/eurail-interrail-passes-41/mobile-pass-disappeared-completely-771 but his solution it's not working for me. I've sent emails to support but anyone is answering. The mobile pass doesn't shows in the app section and that section requests me to add a pass. When I do the proper steps, the app says me that the mobile pass has been added in this phone and I can check it in the app section. It's a loop: when I go back, the pass stills missing. Any idea? 

Hello everyone! From Interrail's "Rail planner" application, I can't find out which trains are included in the pass and whether it covers night routes. In particular, in the case of Norway, a search for the following trains (found on the railway companies' website) returns no results. I refer to the following trains:  

Ciao a tutti! Dall’applicazione “Rail planner” di Interrail non si riesce a capire quali treni siano incusi dentro al pass e se questo copre le tratte notturne. In particolare, nel caso della Norvegia, la ricerca dei seguenti treni (trovati nel sito delle compagnie ferroviarie) non restituisce nessun risultato. Mi riferisco ai seguenti treni: Riuscireste a indicarmi se sono inclusi nel pass? Grazie a tutti :)

Do you have a train from eastbourne to london?

I'm currently travelling in Slovakia my Interrail pass has suddenly disappeared off app with 3 days travel left , help needed urgently , how do I contact Interrail urgently to get it back on , I've sent a request but it'll take days for a reply , this is ridiculous. I need a contact phone number urgently

Hello Interrail Community,On May 11th, we plan to start our journey back home from Barcelona to Munich. We intended to purchase our seat reservations at the Renfe counter in Barcelona, but we were informed that from May 9th to May 13th, there are no trains running from Barcelona to Paris (or anywhere like Avignon). Now we are searching for an alternative route to return to Munich (or somehow to Paris), but we can't seem to find any route.(We also would leave one day earlier) Have we overlooked something? Does anyone know of an alternative? Any help would be greatly appreciated.Greetings.  

Hello All,  I have purchased an interrail global pass to travel from France to Switzerland. with 4 days of travelMy country of residence is France. Please let me know if the following route will be ok for my inbound and outbound limits?Day 1: Paris (France) to Geneva (Swiss)    (outbound)Day 4: Basel (Swiss) to Strasbourg (France) and then Strasbourg (France) to Paris (France)  (inbound) Since I want to go to a specific Train station at Paris which has no direct train from Swiss...I have to First go to Strasbourg (in France) and then take another train from here to Paris.Will these be counted as one inbound journey or two? In other words, will my journey from Strasbourg to Paris be included in the pass? Thank you in advance for the answer!     

Hi,I am planning a trip on 15.4.2024 from Madrid to Vigo train AVIA 4115. Since weeks most fast trains are only available unti 30.3.2024. On various community entries I found renfe usually makes them available for reservation about 60 days in advance. This would have been 15.2.2024. Unfortunately their phone support is terrible english and  I did not find any mail adress to ask.Does anybody know what’s ongoing here or where I can buy seat reservations?  

Hi every one,I want to go to Portugal from France, but there are no direct trains. I have to go through Spain. In that case, can I take a country pass, or do I have to take the global? Thank you for your help ++ Laure :)

I'm from Australia and planning a trip to Europe in July with 2 of my friends. We are planning to get a train from Barcelona to Valencia, and I was looking at the highspeed Euromed (RENFE) train as it is quick and supposedly scenic.However, I have found out that you cannot make reservations online, so I was wondering how I'm suppose to reserve a seat on this train? Obviously going into the office is not an option as I'm on the other side of the world, and doing it when I get to Europe would be too risky as these trains supposedly sell out fast.I have read that I could potentially call a Swiss ticket office, or that I could call RENFE? However I only speak English, would the phone operator even be an English speaker?I have seen that I can book online/on the RENFE app roughly 60 days in advance, but this is without Eurail discount. Is it worth just doing it like that, or is the discount substantial?Any help would be appreciated as a lot of this is foreign to me and has been a nightmare t

I’m wanting to book two trips in Italy: Rome to Sulmona, and Rome to Trevi in July. When I put the information into the Eurail planner I get a message, “Sorry, we can’t find any trains that match your search.” Yet when I go on the Trenitalia website and search for those journeys there are many of them to choose from. Why are they available, but not on the Eurail app? Are they not covered by the pass, or are they not yet available for pass holders?

Hello, we just purchased a 4 day rail pass. We are trying to book our seats now from London to Paris for May 2/24. Are there no seats available? Can you just show up at the station and get a seat? Is there an easy alternate route? Thank you! We are all new to this. 

We want to travel from Amsterdam ending that day in Brugge, Belgium. We want to stop in Antwerp and Bruxelles for a few hours each.  I don’t know how to book this on the Eurail pass app.  They just have trains from Amsterdam to Bruxelle.  So do we book that even though we would get off in Antwerp?  Hoping it stops there?  4 hours later get a train to Bruxelle.  Stop there for 4 hours then get a train to Brugge?  I don’t know how to book this.  I miss having a reservationist to call and help.  Thanks in advance.  Diane

We are traveling through Spain and France and are thinking about getting the 7 day Global Pass. We used rail planner and it appears all the trains we picked require a reservation. Are seat reservations cheaper when you have the Global Pass? If we have to buy seat reservations what’s the value of the Eurail Global pass?Should we wait until we arrive in Spain to book all our seat reservations at the train station or book all our seat reservations in advance online? What’s the best way to book the seat reservations based on the trips below? We are traveling Madrid to Valencia to Barcelona to Montpellier to Bordeaux to Paris to London over a 25 day period.

Hi, after several years of interrailing here comes the time to ask for help 😵 I’m trying to book a night train (apparently NJ295) from Munich to Genova departing on June 19th, 8:10pm. Does anyone have confirmed information about railworks or any other reason why this train wouldn’t go? It’s not visible anywhere except OBB (not even in Eurail booking system), however there it’s with a very disturbing notification “Please note-timetable subject to change”. Now, I’m not sure whether to risk and book it, or is it very unlikely it will actually go? Any insights, please?

Purchase of ticket with seat reservation required, but no seat possible to reserve. What to do?

Hi People!I think I’ve established that TERs within France (e.g. Paris » Burgundy / Colmar) doesn’t require reservations. Some questions here!Does my global Eurail pass cover TER train rides cost? (i.e. Can I simply show up with my Eurail’s QR code/any form of scanning and take the TER train based on their train schedule and hop on freely?) Or does TER requires purchase from SNCF websites beforehand?Thank you for your help!Eugene

Hi. Although I've seen a number of questions and answers about this promotion I want some help in clarifying the earliest and latest dates I can use for a Rail journey. My pass needs to be activated by 01 June. The pass is for 10 days in 2 months. I want to make my first rail journey on 09 June and the rest of the journeys between 25 June and 08 July. Is my first journey on 09 June acceptable for this pass.Appreciate any help the community can offer.

we want to travel from barcelona to paris on may 10th. There is no other option because the hotel has been booked in Paris and we have to leave Barelona. It now appears that there is work on a section of the route for Lyon (in France) on Thursday, Friday and Saturday. I have tried everything now but cannot find a way to get to Paris on that day. Anyone who has experience with this and knows a solution? my gratitude is great

Hello, While checking timetables, I noticed there are practically no trains on the axis between Perpignan/Toulouse to Nîmes on the 9th, 10th and 11th of May. Unfortunately this is a quite vital link in my travel plans. I searched online for more info on why there are no trains on these dates, maybe construction works? But I can't find any information. This makes it quite difficult to plan. Will trains be available later or should I adjust my travel plans? Is there anyone here who can help?

Hello! Any advice for someone who's trying to get from Split to Florence to Athens? Is there a need for reservations? What is the best plan for this trip?Do i need to buy any other ticket other than the Interrail Pass?

Hello everyone,I’m trying to reserve 2 seats for direct train EC362 Prague-Munich on August 26th, but Eurail site says that “Prices are not available”. I also tried with OBB, DB and CD and had the same problem.Do you have any suggestions?Thank you in advance.

Hi, I’ve been trying to buy the seat reservations for an ICE from Amsterdam to Basel that leaves on 14.06 at 7.46am. However, whenever I try to purchase it via the Deustche Bahn website (to avoid extra fees) it tells me that “reservaton cannot be made”. It is unlikely that the train is already sold out (I know it’s the first day of the Euros, so the train will be most likely full in the end), as I have been trying to get the tickets for nearly two months now. First, it was not even possible to select the train, and today this thing popped up.Can somebody tell me what’s the reason for that? Is it safer if I just buy it through the interrail webiste? I’m afraid that if I do so, the reservation might not be valid once I get on the train (I’ve had some bad experience with buying tickets/reservations for trains via 3rd party sites previously). Thanks in advance