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Annulation été 2021


Bonjour, 

En vue de la situation sanitaire en Europe, je pense sérieusement annulé mon voyage interail prévu pour aout avec mon conjoint. Nous devons aller en Belgique Allemagne, Slovaquie, Hongrie, République Tchèque, Autriche et Suisse. D’autre sont dans mon cas ? Je n’ai pas encore réservé de train donc mon pass sera toujours utilisable l’année prochaine en sachant que je l’ai acheté en janvier dernier ? Nous avons juste prévu le voyage sur l’application. J’avais reçu un mail disant que nos pass étaient prolongés d’une année. 

 

Merci beaucoup pour votre aide et vos avis ! 

Best answer by Nanja

Hi, as long as you have not yet activated your trip you can pick another date to travel (before the extension period as stated in your email expires. You can change the trip your Pass is connected to up until you activate your Pass.This information can also be found here. Cheers, 

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3 replies

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  • Retired Community Manager
  • Answer
  • July 13, 2021

Hi, as long as you have not yet activated your trip you can pick another date to travel (before the extension period as stated in your email expires. You can change the trip your Pass is connected to up until you activate your Pass.This information can also be found here. Cheers, 


  • Rail rookie
  • September 26, 2026

how to cancel a rservation


ralderton
Railmaster
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  • Railmaster
  • September 26, 2026

 

how to cancel a rservation

If you bought your reservation from Interrail, then you do it on your account on the Interrail website (“My Account > Reservations”). You can also contact customer services if that doesn’t work. The rules are here

https://www.interrail.com/en/interrail-passes/ordering-info/refund-exchange-policy/exchange-and-refund-conditions-for-reservations

If you bought from somewhere else, you need to check with them.