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cancellation

Need to cancel my pass struggling with that plz help as pass reference is not being recognized and no reply from agent yet

Best answer by rvdborgt

If you bought you pass from Interrail, then you shouldn't need to fill in your pass number because they already have that.

If you go to the order overview, then do you see the order with your pass?
If so, then click on "View order”. Do you see your pass? (Note that you should see your pass number here.)
If so, then do you have a button "Return your Pass”?

Help me with cancellation of pass and refund please

+10

If you bought you pass from Interrail, then you shouldn't need to fill in your pass number because they already have that.

If you go to the order overview, then do you see the order with your pass?
If so, then click on "View order”. Do you see your pass? (Note that you should see your pass number here.)
If so, then do you have a button "Return your Pass”?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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