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converting pass

  • Sep 20, 2021 11:47 AM UTC
  • 2 replies
  • 85 views

Hello,

 

I have a 4 day pass which I consumed only one day so far. My plans have changed and I would need more days. Would it be possible for me to convert my 4 day pass in a 7 day pass and pay the extra amount difference?

 

Thanks

Matei

Best answer by Nanja

Hi, unfortunately it is not possible to extend your Pass once you already started using it, as explained here.  You can purchase an additional Pass if you want to extend your trip, Enjoy your trip! Cheers :smile:

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2 replies

Railmaster
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  • Nanja
  • Retired Community Manager
  • Answer
  • Sep 22, 2021 11:38 AM UTC

Hi, unfortunately it is not possible to extend your Pass once you already started using it, as explained here.  You can purchase an additional Pass if you want to extend your trip, Enjoy your trip! Cheers :smile:

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
    • matei81
    • Author
    • Rail rookie
    • Sep 22, 2021 12:13 PM UTC

    Hi Nanja,

     

    Thank you for pointing me to the right information.

     

    🙏

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