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error with railplanner app

  • Jul 3, 2022 4:53 PM UTC
  • 2 replies
  • 64 views

Hi! RailPlaner app is not working for me. Sometimes it just shuts down and when I try to save my journey and open the ticket it’s not working. Instead it says that I don’t have a ticket to in my journey. How can I solve it? Can I uninstall the app and start over or is my interrail password already used? 

2 replies

Railly clever
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  • AnnaB
  • Railly clever
  • Jul 3, 2022 5:11 PM UTC

Do you have an IPhone?

Have you added a journey manually?

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
Railmaster
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  • rvdborgt
  • Railmaster
  • Jul 5, 2022 8:44 PM UTC

First thing is always to check for app updates and install them if there are any. Have you done that?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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