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Exchange mobile into paper pass

  • Feb 13, 2022 5:42 AM UTC
  • 1 reply
  • 160 views

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Why is it possible to exchange a paper pass into a mobile pass but not reverse?

Feb 22, 2022 10:49 AM UTC

Hi Martin, this is for administrative reasons but if someone really wants to request an a mobile pass to paper pass exchange, they can contact our Customer Support team. 

1 reply

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  • Retired Community Manager
  • Feb 22, 2022 10:49 AM UTC

Hi Martin, this is for administrative reasons but if someone really wants to request an a mobile pass to paper pass exchange, they can contact our Customer Support team.