Skip to main content
Solved

I cannot activate my EU global pass - ''something went wrong''

I cannot activate my EU global pass. 
it showed like this 

 

I already sent the email to customer service many times but no one answer me.
 

 

Best answer by rvdborgt

Please check if you are using the gregorian calendar.

View original

    2 replies

    Railmaster
    Forum|alt.badge.img+10
    • rvdborgt
    • Railmaster
    • Answer
    • June 5, 2022

    Please check if you are using the gregorian calendar.

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    Full steam ahead
    Forum|alt.badge.img+5
    • mcadv
    • Full steam ahead
    • June 5, 2022

    Sawasdee khrap, khun Hatai. We have seen many such reports from Thai people about this recently-and indeed it seems that IF you have the Thai buddist calender on fone, it will not work-have to set to western style calender/dates. Choke dee duay  Pai nay tee rot fay?

    Terms and Conditions & Privacy PolicyAccessibility statement