Hello !!
I'm taking my first train tomorrow, and the app wrote to me yesterday ''log in online within 48 hours to keep your pass activated'' so I logged into the app + on the interrail website, but today I had again the notification with writing 38h.
What should I do I don't understand...??
Thanks in advance for tour help
Lou
Best answer by Al_G
Close/restart app, if that doesn’t work then restart phone is always worth a try, also check app store for an update.
Note: DO NOT DELETE APP, this will require intervention from Interrail customer services to restore your pass.
The app needs to connect to the internet every few days, if it hasn’t conneected it will prompt you to do so.
Close/restart app, if that doesn’t work then restart phone is always worth a try, also check app store for an update.
Note: DO NOT DELETE APP, this will require intervention from Interrail customer services to restore your pass.
It has connected so will be active for another 3 days, which should automatically reset everytime you are connected to the internet and the app is open.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
