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I lost travel day

  • Aug 14, 2021 5:04 PM UTC
  • 1 reply
  • 99 views

Emma Petrova

I travel with friends and we are in Italy, we arrived today and try to catch a train, but we didn’t manage to catch it. But while we were at the airport we activated our passes with today’s date and now we have a minus one travel day and are without any train. Is it possible to get our travel day back?

1 reply

seewulf
Railmaster
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  • Railmaster
  • Aug 15, 2021 9:06 PM UTC

Only by contacting the Customer Service i recommend to wait with the Day activation till the last moment as something can ever happen