Hi. Just looking for a bit of help. I am leaving today but my husband has had to delay his departure until tomorrow unfortunately. I have tried to move his active pass to his phone this morning but it doesn’t give me an option to move pass as I think it should for. It just says this pass is active on another device. Go back or contact us. Others talk about the option to move it. What am I doing wrong??? Thank you 🙏
Solved
Move sn active pass to another device
Best answer by Marvin Heer
You should be able to move your active pass once to a new device.
Otherwise you have to contact support.
But in general i would always recommend each person to add the Pass on their own Device to avoid situation like this.
+8You should be able to move your active pass once to a new device.
Otherwise you have to contact support.
But in general i would always recommend each person to add the Pass on their own Device to avoid situation like this.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.