Hello
I travel on Saturday morning (26SEP).
First time user of a mobile pass.
Weird issue.
This morning I purchased a 7D/1M Senior Global Pass, to start from 26SEP.
I successfully added it to the IR Planner app on my ipad. I could also view it on my phone. All good.
This a/noon I purchased a 4D/1M Senior Global pass for my wife and successfully added it to my own my IR app, but on the phone. There was a technical glitch on my ipad, so I couldn't do it. Also with 26SEP start date.
PROBLEM
My pass is still accessible, usable and ready to go (no trains booked yet) on my ipad. My wife’s does not appear.
However, on my phone, my wife’s app is visible and ready to go. But mine has disappeared. But also showing (which was not displayed before) is my EXPIRED 2024 IR Pass!
I have logged out and back in again on the phone, but do not want to refresh it on my ipad in case mine disappears from there.
Does anyone have any thoughts please?
Thank you.
Mikerid
