News and announcements

01.03.2022 Our design refresh is coming on March 1st.You’ll see our look changing already , so please bear with us!  More information on this exciting change will follow tomorrow.

  ☀️ It's vibrant and playful, just like you!   🚂 It pays tribute to our heritage while also embracing rail travel's exciting future.   👀 Most importantly it invites you to follow your curiosity and Go One Stop Further!  

The travel experience you know and love looks a little different.Today we reveal a fresh new logo. Inspired by the tracks you take across Europe, we hope to inspire you to explore wherever your curiosity takes you with our fresh logo and new design style. 

 The only thing better than an Eurail/ Interrail trip is sharing it with your friends and family, right?We love it when you share your Eurail/ Interrail adventures on social media – whether it’s a video of a train window or a cheesy photo with your friends, it’s wonderful to see your experiences!And now, with our new Instagram stickers, you’ll really get the perfect Story. Share your next stop with your followers and make everyone jealous at home. Simply search ‘Interrail’ or ‘Eurail’ in Instagram’s sticker collection and remember to tag us at   @interraileu or @eurail. We can’t wait to see where you’re going!

Want to travel in 2022 but not sure where to go?  Use our new Instagram filter to discover your next European location. With amazing Amsterdam, beautiful Budapest and magical Mykonos, there’s a destination for everyone.Then, head over to The Ultimate Interrail Bucket List to discover the must-do experiences in your chosen country. Don’t forget to tag us on Instagram with @interraileu or @eurail! What’s your next stop? 

...It's the time to put on your party hats  and raise our glasses to the New Year!But first, let me take a moment to thank you for being part of the Eurail and Interrail Community . Seeing all of the support, experiences and inspiration you've provided to one another has been absolutely wonderful! I am looking forward to continue sharing our love for train travel and Europe in the years to come.Going into the New Year I wish you a superb January, a dazzling February, a peaceful March, an anxiety free April, a sensational May, and Joy that keeps going from June to November, rounding off with an upbeat December. And last but not least, some exciting Interrail and Eurail adventures 🚂. Have a happy and healthy New Year with your loved ones y'’all. Cheers 

Dear community users,  Each month we will give you the opportunity to participate in user tests and give feedback on all kinds of topics. By participating, you can even earn yourself some nice Eurail incentives 😊 We kicked of our first online test session mid-January and it has been a great success!   Join the group and have a look what user tests are up next.  If you want to stay tuned and join this or one of the upcoming sessions, please become a member (without any obligations) of the Innovation Train group in our Eurail Community. Just have a look and sign up here for all details! We are looking forward to starting this Innovation Train with you!  Choochoo 🚂

Dear Interrail and Eurail travelers (to be),Are you currently travelling and close to Milan, Italy around the 15th of December? We have 6 free tickets to give away for a visit to the Armani Museum on the 15th of December at 11.00 am. Interested?Comment '’YES'’ below before the 9th of December 17.00 pm CEST. We will randomly pick the lucky few.*If you are one of them you will receive an email on the 10th of December. 

Hello Eurailers and Interrailers (to be),We would like to take the opportunity to ask you to complete a quick and painless survey. Topics of the survey are about Eurail benefits and some questions about comparing our product with point-to-point tickets. These topics have proven to be important to everyone in the community and will help us provide a better experience on your next trip.Here’s the link: SurveyThanks in advance for providing us with your input!

 Travelling sustainably goes beyond just taking care of the environment. It’s important to remember that if you love travelling as much as we do, there are many ways in which you can practice sustainable travel. Supporting local businesses, keeping an open mind to immerse yourself in new cultures and going one stop further than the typical tourist destinations all contribute to a sustainable trip.  It also allows you to discover many wonders that you would miss with a plane: incredible stations, unexpected friendly interactions, and the realization that sometimes the journey is as important as the destination. Curious to know more about sustainable travel? Check out this article. What are some of the ways you practice sustainable travel? Are you an enthusiast of travelling responsibly? Tell us your story! 

Hi Interrailers and Eurailers (to be) ,As this community is here for you, we would like to ask 3 minutes of your time to complete the quick and easy survey below  . It is about content you'd be keen to see and your upcoming travel plans in Europe. This will allow us to tailor the community experience to your needs even more. https://bit.ly/3mGOQ3MThanks in advance for providing us with your input! 

Welcome to our brand new community, and thanks for joining us. We’re excited to have the whole Eurail and Interrail community in one place for the first time! We hope you enjoy this all-new space for online conversation, but we also want to take a moment to remember where this all started, and what the Eurail and Interrail online communities have become.When we first launched the Official Traveller Facebook groups for Eurail and Interrail back in 2018, we wanted a place for travellers to connect, share tips and help one another. With instant success from the start, we’ve seen this community grow and prosper over the years and we couldn’t be happier. But it’s time for a change so that you can connect with each other in better and exciting ways, as well as bringing together European and non-European travellers for the first time. This new community platform has many of the features we were looking for, along with an updated look and feel. Some of the new features include direct messages

Hi all,We are looking for enthusiastic Interrailers to give feedback on our purchase process. In an online session (conducted in English) with 5 fellow travellers we will discuss what you think about it and what we can improve.The session takes place this Wednesday, August 25th from 18:00-19:15 (CET) If you are interested, please let us know by sending an e-mail to research@eurail.com. With the following details:Name Age Country of residence Number of times travelled with the PassYour feedback and response will be kept confidential. There are only a certain number of places available, so respond soon to guarantee your spot. If you are selected, we will contact you to confirm the appointment and we will share the instructions with you. You need a computer with a camera and will receive a weblink to join the online meeting. Many thanks, Felipe Iturrieta, Customer Service Specialist & Jody Bauer, Research Analyst of Eurail  Eurailers don’t be disappointed, a session with Eurail custom

Hey Interrailers and Eurailers,We are aware of some issues with the Rail Planner app that have affected some of you in your travels. We are working hard to get to the bottom of them and we are sorry about any inconveniences they have caused. We have published important bug fixes in the latest version of the Rail Planner app, so please make sure you update to resolve these issues. You can follow the latest updates to the situation for Eurail here and for Interrail here.