Solved

Hi there,I have the issue that I can't load my ticket with the QR code in the rail planner app.When I click on “show ticket”, it would just load forever, saying  “Loading your ticket. If this is taking a while… “. It never worked in the past, and this is my first travel day. There is no error or anything.I'm trying for 4 hours straight now,  I've let it load for 30 minutes, restarted the app a lot, restartet the phone, trying with LTE and wifi, let the app load after opening it and before proceeding.  I'm out of ideas and I'm currently traveling so I'm pretty afraid of a hefty fine as I currently don't have a ticket at all.Any help in timely manner would be super great!YoursJulleVersion 23.2.0Huawei P20 Pro

Hi, I’m new in Interrail. I’m traveling to Oslo this coming week and will be having an outbound travel day from the north to the south of NL, near the border picking up my travel companion. 1. Do I have to book a trip to the border? Or to the nearest train station in NL to where my friend lives? 2. How will I see that this trip is booked as one of my 3 Out/Inbound trips?  Thanks, Nants

what does Province mean in Traveler details? where you live now? or where you were born?

I purchased two Interrail 4-Day Passes (one for my daughter and one for myself) and activated both on my smartphone. My daughter now needs to use her remaining 2 travel days alone. She is traveling to Paris in two days.Unfortunately, transferring her pass to her phone is not working:Error on her phone: When she enters her last name and pass number, it says "This pass is already being used on another device." Issue on my phone: I cannot delete or deactivate her pass within my Rail Planner app. The "Move pass to another device" function only generates a QR code that redirects to a Google search page. How can I transfer my daughter's pass to her smartphone as quickly as possible? Since her trip is in two days, I would deeply appreciate your urgent assistance!

Any good ideas what i could use my remaining 2 travel days for. Most likely over a weekend (maybe taking a day or two off to allow for more options)I would start the trip from Karlsruhe (Germany) with regional trains(only have 1 in/outbound day left). For Switzerland and for regional trains in grand est(region of france) i am already covered.One of those days is an in/outbound day. (I kind of have a use for that one already if i want to get home an hour or so quicker ) Any good ideas, i was considering Paris, northern italy or maybe something in Austria.I still have time until 28. July to use them.

I have created a trip on my mobile. In doing so I made a couple of mistakes which I would like to correct but I can find no way of doing so. The option to Edit Trip only allows one to change its name and connect/disconnect to a pass. I would like to delete a journey and change the date of a journey but it seems to be impossible. Do I have to start again and re-create the entire trip?

I have already purchased my Eurail pass and have started to look through the time tables. I made one purchase to reserve a seat, but now I’ve come across “open seating; choose any available seating”. There is no button to click to reserve a spot on that train? Do I just show up to the station and hope that there is space for me on this train?Am I missing something as I click through the website?Also, if there is no further action needed at that point in the process, how do I add the specific train/time to my planner?

Hi all, I am trying to activate my pass and I´m at step 3 where I have to type in my passport number. However, the app only provides me with a numerical keyboard. My German passport number only has 1 number in it though, the rest are letters. How can I activate my pass now? Interrail is a bit ignorant, being a European project, not taking into account different passport numbers in the indivual countries. 

I have one Adult and one Youth second-class German Rail Pass. my son is 13.We need to travel from München Hbf to Peschiera del Garda on Friday 24 July 2026.We wanted to go via the brenner pass but that isnt operating ( and this was included in our pass )The route we are considering is:RJ 81, München Hbf 07:34 to Venezia Mestre 16:46 Frecciarossa 9750, Venezia Mestre 17:30 to Peschiera del Garda 18:46RJ 81 appears to be diverted via Salzburg, Villach and Tarvisio because of the Brenner closure.The German Rail Pass information says that DB-ÖBB EuroCity and Railjet trains operating between Germany and Venice are included, with a supplement required. However, when I try to reserve RJ 81 through Rail Planner, it says:‘One or more Passes don’t cover this journey.’ :/Could anyone please confirm:Are German Rail Passes valid on this diverted RJ 81 from Munich to Venice? If the pass is not valid for the full journey, exactly where does the German Rail Pass coverage end? How should I purchase the

I have one Adult and one Youth second-class German Rail Pass. The youth traveller is 13.We need to travel from München Hbf to Peschiera del Garda on Friday 24 July 2026.The route we are considering is:RJ 81, München Hbf 07:34 to Venezia Mestre 16:46 Frecciarossa 9750, Venezia Mestre 17:30 to Peschiera del Garda 18:46RJ 81 appears to be diverted via Salzburg, Villach and Tarvisio because of the Brenner closure.The German Rail Pass information says that DB-ÖBB EuroCity and Railjet trains operating between Germany and Venice are included, with a supplement required. However, when I try to reserve RJ 81 through Rail Planner, it says:“One or more Passes don’t cover this journey.”Could anyone please confirm:Are German Rail Passes valid on this diverted RJ 81 from Munich to Venice? If the pass is not valid for the full journey, exactly where does the German Rail Pass coverage end? How should I purchase the supplement and reserve two second-class seats together? Is there a better route from Mu

Buongiorno, non trovo la possibilità di prenotare solo la cuccetta o il posto a sedere su i treni notturni rumeni, mi sapete dare una mano?Attreverso il sito calatori su può solo acquistare il biglietto intero.Grazie 

Hi, currently on a train to Munich and both our passes have disappeared and I can’t add them manually.  Help!

Two years ago we had an unpleasant experience when we were on the Bernina Express.  Just as the ticket collector approached, my wife was unable to open her Rail Pass.  We are doing a similar journey in September and we want to avoid a similar occurrence.  I used AI to question what was the best strategy.  Basically it said that the app failed because it had a poor signal.     When the Rail Planner app detects even a sliver of data (like a 2G or spotty 3G signal on a mountain pass), its default behavior is to immediately reach out to the Interrail servers to check for updates. If that connection is weak or drops mid-request, the app hangs indefinitely on a loading loop or a blank screen.   The recommendation was to update the app when leaving our hotel the day of our trip across the Alps, and then to put the phone onto flight mode     By treating the app as a purely offline tool for the trip across the Alps one will bypass the network glitches entirely.I thought it would be wise to get

We are planning to begin our return journey on September 13 from Ljubljana.The plan is:  Ljubljana to Munich during the day, then Nightjet from Munich.  I want to book the Nightjet, so we definitely have a space.However, Im not sure if we want to spend the final night in Antwerp or Liège prior to going from Brussels back to the UK  on 15 September.My query is this:  do all night trains on this line stop at Liège?If I book to Brussels, can we still get off at Liège if we decide last minute?Is Antwerp or Liège best for a day?Thanks 

Hallo zusammen. Ich würde gerne Sitzplätze reservieren mit Interrail Ticket von London nach Dundee, bekomme aber immer die Meldung das das über die Interrail Seite wohl nicht funktioniert. Hat jemand einen Tipp wie ich online an eine Sitzplatzreservierung gerate? Vielen Dank.

Hello, I am starting my trip tomorrow. I was about to active my new pass in the rail planner. I don’t manage to receive the 6 digit code. I have written to interrail. Any advice from the community would be much appreciated.  Jo

I bought a reservation with credit but now I don’t want to take this train anymore. Can I cancel the reservation even without a refund ?

Hello,I cannot find the trains I am looking for in Sweden tomorrow and the day after:10.07. 19:05 Berlin Lichtenberg > 10:00 Stockholm Central (SJ: yes, DB: yes, RailPlanner: nothing found 11.07. 22:55 Stockholm Central → 06:05 Östersund C (SJ:yes, DB: yes, RailPlanner: nothing found) All departures from Stockholm Central: No train found at 21:00/22:00, only 23:15 to Malmo CAm I doing something wrong or is that much data missing from Sweden? I can add  the trains manually, but it is a bit concerning that these trains are not found one day before ...

Is the heatwave still an issue in Paris - does it ruin the exploring of the city? and how about the rest of France in general?

J’ai pris mon billet de Paris vers Londre sans aucun soucis mais pour prendre mon billet de Londre vers Paris il y a marqué que tout les sièges sont pris a n’importe quelle date que je met, je suis donc bien emebter pour revenir...

J’ai pris mon billet de Paris vers Londres sans aucun soucis mais pour prendre mon billet de Londres vers Paris il y a marqué que tout les sièges sont pris a n’importe quelle date que je met, je suis donc bien embêté pour revenir...

I’d like to book a train for in three weeks’ time on the Copenhagen–Hamburg route, but on the DB website, when I try to book a seat, I get the message “Reservation cannot be made”. On OBB, it’s the same “Ticket not available”.... What should I do?OBB:DB:Et également message d’erreur au moment de payer si je passe par Interrail… Merci d’avance !!

I have recently bought a 10-day 2nd class global pass with Interrail, and along my journey I am going to travel with the AVE International from Montpellier to Madrid. So my question is, can I upgrade this leg from 2nd class to 1st class? 

Hi! Does anyone know if the train station Nova Gorica in Slovenia has luggage lockers/storage?

Hi there! I am considering getting a Global Pass, but I am quite lost about how it works concretely. I can’t just go into any train just like that and show the pass if controlled, do I? One has tobuy a ticket at some point, right? So, how does it work in the field?I would be very grateful if someone could explain to me!